Nice, polite, respectful employees who understand the situation and make it as easy as possible as well as important, honest and sufficient. I'm new to all this and I've worked all my life so never... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The person who answered the phone was immediately professional and put me at ease. Dan(his name) was considerate and explained things along the way. He was also very patient with me as I was very a... See more
Company replied
The lady who took my call was very professional and listened very carefully to the details. I did not have to correct anything when read back to me for confirmation. Very polite and empathetic to... See more
Company replied
So far my experience has been great. Took on myself and my son’s claim due to private landlords negligence. Everything was straightforward and the woman was very understanding and friendly which is al... See more
Company replied
Company details
Written by the company
We’re here to help! We specialise in helping people who’ve suffered because of personal injury, access professional legal representation and to claim the compensation they’re entitled to. We are a claims management company and receive payment from our partnered law firms. If your free claim assessment is successful, you will be connected to a specialist law firm.
Contact info
Craig House, 33 Ballbrook Avenue, West Didsbury, Manchester, M20 2JG, Manchester, United Kingdom
- 0800 182 2189
- info@the-compensation-experts.co.uk
- the-compensation-experts.co.uk
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
For the first time someone was there to…
For the first time someone was there to listen to my story
8 September 2026
Reply from The Compensation Experts
Hello Michael
Thank you for sharing this with us. We’re really pleased to hear that you felt listened to and that someone took the time to genuinely hear your story. We understand how important it can be to have someone who listens with care and understanding. We truly appreciate your trust and kind words.
Kind regards
Uyi
Very grateful for this company
Very grateful for this company, thank you for all your help and support.
7 September 2026
Reply from The Compensation Experts
Hello Idnan
Thank you for your review. It means a lot to us to know that our team has been able to provide you with the help and support you needed. We’re very grateful for your kind words and wish you all the best.
Kind regards
Uyi
Reply from The Compensation Experts
Hello Timothy
Thank you for your feedback. We’re really pleased to hear you had a great experience with our service. We truly appreciate your support and wish you all the best moving forward.
Kind regards
Uyi
The lady that took my call and did the…
The lady that took my call and did the triage was absolutely amazing.
7 September 2026
Reply from The Compensation Experts
Hello Michaela
Thank you so much for your wonderful feedback. We’re delighted to hear that the lady who took your call and completed your triage was absolutely amazing. We’ll be sure to pass your kind words on to her. It’s great to know you had such a positive experience.
Kind regards
Hafsah
The lady who helped was very clear with…
The lady who helped was very clear with her instructions of what information she needed. That was very helpful for me
7 September 2026
Reply from The Compensation Experts
Hello James
Thank you for taking the time to share your experience. We’re really pleased to hear that our advisor explained clearly what information was needed and made the process easier for you. Clear communication is very important to us, so we truly appreciate your kind feedback.
Kind regards
Uyi
Fantastic customer service can’t…
Fantastic customer service can’t remember the name of lady I spoken to but she was lovely and very helpful
7 September 2026
Unprompted review
Reply from The Compensation Experts
Hello Jade
Thank you for taking the time to leave us such lovely feedback. It’s wonderful to hear that you found our advisor helpful and that she made your experience a positive one. Providing excellent customer service is very important to us, so we truly appreciate your kind words.
Kind regards
Uyi
Reply from The Compensation Experts
Hello Clare
Thank you for your review. We’re really pleased to hear you had an excellent experience with our service. We truly appreciate your support and feedback.
Kind regards
Uyi
Very helpful and very nice advisors…
Very helpful and very nice advisors would recommend
7 September 2026
Unprompted review
Reply from The Compensation Experts
Hello Alice,
Thank you so much for your review. We’re delighted to hear that you found our advisors helpful and friendly. We really appreciate your recommendation and are grateful you took the time to share your positive experience.
Kind regards
Uyi
Reply from The Compensation Experts
Hello Samantha
Thank you so much for your review! We’re delighted to hear that you had a positive experience and found our team helpful and approachable. Your feedback means a lot to us.
Kind regards
Uyi
Reply from The Compensation Experts
Hello Paul
Thank you for your feedback. We’re delighted to hear that you found our service helpful and our team polite. We really appreciate your review and wish you all the best moving forward.
Kind regards
Uyi
Reply from The Compensation Experts
Good morning
Thank you for taking the time to share your experience. We’re really pleased to hear that our team kept their promise to call you at the agreed time and that you found the gentleman you spoke with helpful. Providing a reliable and supportive service is very important to us, so we truly appreciate your feedback.
Kind regards
Uyi
They promised to call me today at 10am…
They promised to call me today at 10am and they kept their promise and the gentleman was very helpful
5 September 2026
Reply from The Compensation Experts
Good morning TM
Thank you for your kind review. We’re delighted to hear that we kept to the agreed call time and that you found our team member helpful. We appreciate your feedback and are glad we could provide a positive experience.
Kind regards
Uyi
Reply from The Compensation Experts
Hello Eirini
Thank you so much for your lovely review. It’s great to hear that you were happy with the customer service you received. Your feedback means a lot to our team.
Kind regards
Uyi
Thanks for giving me a chance to explain my issues.
Thanks for giving me a chance
To express my experiences which I have been through.
Mr Daniel whom attended my call have been respective along
Patience with active listening skills.Iam really grateful his precious time and customerservice.It has been a wonderful experience talking to him.
4 September 2026
Reply from The Compensation Experts
Hello Rubina
Thank you for your lovely feedback. We’re really pleased to hear that Daniel took the time to listen to you and made you feel respected and understood. It’s wonderful to know that you had such a positive experience speaking with him. We truly appreciate your kind words and will make sure Daniel receives your feedback.
Kind regards
Uyi
Daniel was very supportive and…
Daniel was very supportive and attentive to my claim, he explained everything thoroughly and was very kind and easy to speak to.
4 September 2026
Unprompted review
Reply from The Compensation Experts
Hello Pheobe
Thank you for taking the time to share your experience. We’re delighted to hear that Daniel was supportive, attentive and took the time to explain everything clearly. We’ll be sure to pass your kind feedback on to him. It’s wonderful to know you found him approachable and easy to speak to.
Kind regards
Hafsah
Friendly staff and helpful people and…
Friendly staff and helpful people and information i do hope that helps me get the compensation that i do deserve if they can't help it's ok but if they can help me i will be very greatly grateful so thanks
4 September 2026
Reply from The Compensation Experts
Hello Harry
Thank you so much for leaving a review. Very happy to hear that you found our team friendly and the information we provided helpful. We understand how important your claim is to you, and we’ll continue to support you throughout the process.
Kind regards
Uyi
The guy I was talking to was really…
The guy I was talking to was really helpful and respectful
4 September 2026
Reply from The Compensation Experts
Hello Chloe
Thank you for taking the time to leave us a review. We’re really pleased to hear that you found our team member helpful and respectful. Providing a supportive and professional service is very important to us, so we appreciate your feedback and all the best going forward with your claim.
Kind regards
Uyi
So far so good with service.
4 September 2026
Reply from The Compensation Experts
Hello Annie
Thank you for taking the time to leave us a review. We’re pleased to hear that your experience with our service has been positive so far. We really appreciate your feedback and look forward to continuing to support you throughout the process.
Kind regards
Uyi
Reply from The Compensation Experts
Good afternoon,
Thank you for your lovely review! We’re glad you were happy with the quick and professional service you received. We truly appreciate you taking the time to share your experience
Kind regards
Hafsah
Amazing help
Amazing help. Listened intently and explained everything to me
3 September 2026
Unprompted review
Reply from The Compensation Experts
Hello Andrea
Thank you so much for your wonderful feedback! We’re delighted to hear that you felt listened to and that everything was explained clearly. We really appreciate your kind words and are pleased we could help.
Kind regards
Uyi
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.