Nice, polite, respectful employees who understand the situation and make it as easy as possible as well as important, honest and sufficient. I'm new to all this and I've worked all my life so never... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The person who answered the phone was immediately professional and put me at ease. Dan(his name) was considerate and explained things along the way. He was also very patient with me as I was very a... See more
Company replied
The lady who took my call was very professional and listened very carefully to the details. I did not have to correct anything when read back to me for confirmation. Very polite and empathetic to... See more
Company replied
So far my experience has been great. Took on myself and my son’s claim due to private landlords negligence. Everything was straightforward and the woman was very understanding and friendly which is al... See more
Company replied
Company details
Written by the company
We’re here to help! We specialise in helping people who’ve suffered because of personal injury, access professional legal representation and to claim the compensation they’re entitled to. We are a claims management company and receive payment from our partnered law firms. If your free claim assessment is successful, you will be connected to a specialist law firm.
Contact info
Craig House, 33 Ballbrook Avenue, West Didsbury, Manchester, M20 2JG, Manchester, United Kingdom
- 0800 182 2189
- info@the-compensation-experts.co.uk
- the-compensation-experts.co.uk
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Member of staff very good and clear
4 October 2026
Reply from The Compensation Experts
Thank you for your feedback! We’re pleased to hear that our team member was clear and helpful throughout. We really appreciate you taking the time to share your experience with us.
Best wishes,
Uyi
Very good experience
3 October 2026
Reply from The Compensation Experts
Thank you for your feedback! We’re delighted to hear that you had a very good experience with us. We really appreciate you taking the time to leave a review.
Best wishes,
Hafsah
You guys Amazing person
Good service and excellent service by completing the registration
2 October 2026
Reply from The Compensation Experts
Thank you for your kind feedback! We’re pleased to hear you received excellent service and that we were able to make the registration process straightforward for you. We appreciate you taking the time to leave a review.
Best wishes,
Hafsah
Daniel was a great guy gave me all the…
Daniel was a great guy gave me all the information I needed
2 October 2026
Reply from The Compensation Experts
Thank you for your lovely feedback! We’re delighted to hear that Daniel was helpful and provided you with all the information you needed. We’ll be sure to pass your kind comments on to him.
Best wishes,
Hafsah
The team were kind
The team were kind, listened to me with compassion and genuinely wanted to help me, they put me in touch with a solicitors that spoke with me to pass it on to the relevant people who could assess my claim. Very happy with the service they provided for me
2 October 2026
Reply from The Compensation Experts
Thank you for sharing your experience with us. We’re so pleased to hear that you felt listened to and supported with compassion throughout the process. It’s great to know our team could help connect you with the appropriate solicitors to take things forward. We really appreciate your kind feedback and wish you all the best.
Best wishes,
Hafsah
The service was a pure pleasure
The service was a pure pleasure. The staff eased my mind and mood during this traumatic and turbulent time. I thank them from the deepest recesses of my heart.
2 October 2026
Reply from The Compensation Experts
Thank you so much for your heartfelt feedback. We’re truly pleased to hear that our team was able to offer some reassurance and support during such a difficult time. Your kind words mean a great deal to us, and we wish you all the very best moving forward.
Best wishes,
Uyi
Yes this company is doing great
2 October 2026
Reply from The Compensation Experts
Thank you for your kind feedback! We’re delighted to hear you’ve had a positive experience with us. We really appreciate your support and taking the time to leave a review.
Best wishes,
Uyi
Very good..
2 October 2026
Reply from The Compensation Experts
Thank you for your feedback! We’re really pleased to hear you had a positive experience with us. We appreciate you taking the time to leave a review.
Best wishes,
Uyi
Very friendly staff member that…
Very friendly staff member that perfectly understood what I was trying to say
1 October 2026
Reply from The Compensation Experts
Thank you for your lovely feedback! We’re really pleased to hear that our team member was friendly and took the time to understand your situation. We really appreciate you taking the time to leave us a review.
Best wishes,
Hafsah
The speed at which I was connected to a…
The speed at which I was connected to a solicitor
1 October 2026
Reply from The Compensation Experts
Thank you for your feedback! We’re delighted to hear that you were connected with a solicitor quickly and that you had a positive experience with our service. We really appreciate you taking the time to leave a review.
Best wishes,
Hafsah
Reply from The Compensation Experts
Thank you for your kind feedback! We’re really pleased to hear that you found our service helpful. We appreciate you taking the time to leave us a review.
Best wishes,
Hafsah
They was very good spoke to me very…
They was very good spoke to me very well I would use them again
1 October 2026
Reply from The Compensation Experts
Thank you for your kind feedback! We’re so pleased to hear that you had a positive experience with our team and felt well supported. We really appreciate your recommendation and would be happy to assist you again in the future.
Best wishes,
Hafsah
Reply from The Compensation Experts
Thank you for your lovely feedback! We’re so pleased to hear you had a great experience and found our team friendly. We really appreciate you taking the time to leave us a review.
Best wishes,
Hafsah
I used you to enquire about
I used you to enquire about. A personal injury claim , u then assessed what I told you and go me set ip with a solicitors firm , it was all dealt with professionally, and I was made tk feel completely at ease with whom I spoke too ( which is rare for me as I suffer mixed anxiety and depression disorder
1 October 2026
Unprompted review
Reply from The Compensation Experts
Thank you so much for sharing your experience. We’re really pleased to hear that everything was handled professionally and, most importantly, that you felt comfortable and at ease throughout the conversation. We truly appreciate your kind feedback and wish you all the best with your claim.
Best wishes,
Hafsah
I was very impressed with the lady who…
I was very impressed with the lady who helped me. Sorry I can't remember her name. Very polite and patient. What ever happens with the claim. I'm very grateful.
1 October 2026
Unprompted review
Reply from The Compensation Experts
Thank you so much for your kind words! We’re delighted to hear that you felt supported and that our team member was polite and patient throughout your conversation. We really appreciate your lovely feedback and wish you all the best with your claim.
Best wishes,
Hafsah
The phone call was on time
The phone call was on time. He was polite, clear spoken and eloquent.
We quickly went over the essentials and then he put me through to the solicitor.
All very efficient.
29 September 2026
Unprompted review
Reply from The Compensation Experts
Hello Debbie,
Thank you for leaving a review. We’re really pleased to hear that the call was on time and that everything was explained clearly and efficiently. It’s great to know you were quickly put through to the solicitor and that everything went smoothly. Thank you again, and all the best going forward with your claim
Kind regards
Uyi
The agent on telephone,was very…
The agent on telephone,was very pleasant,official and thorough with his questioning,ensuring he got all details correct and confirmed everything throughout the call.
Nice pleasant,sympathetic manner
29 September 2026
Unprompted review
Reply from The Compensation Experts
Hello Carol,
Thank you for taking the time to leave a review. It’s great to hear that you felt listened to and that everything was explained clearly during your call. We’ll be sure to pass your kind words to the representative you spoke to.
Kind regards
Uyi
Help with a clame
Very easy to call.the staff and service and customer service very helpfully and understanding. Helped with the situation I was in I would recommend them to anyone how needs help.very satisfied.
29 September 2026
Unprompted review
Reply from The Compensation Experts
Thank you so much for your kind review! We’re really pleased to hear that our team was helpful, understanding and able to support you with your situation. We truly appreciate your recommendation and are glad you were satisfied with the service you received.
Best wishes,
Hafsah
Daniel is a very easy person to speak…
Daniel is a very easy person to speak with, I was anxious about calling but he made me feel so at ease and comfortable talking with him. Great customer service care.
29 September 2026
Unprompted review
Reply from The Compensation Experts
Thank you for your lovely feedback! We’re so pleased to hear that Daniel made you feel at ease and comfortable throughout your call, especially when you were feeling anxious beforehand. We’ll be sure to pass your kind words on to him. Thank you for taking the time to share your experience with us!
Best wishes,
Hafsah
Quick response and very pleased with…
Quick response and very pleased with the initial phone call. The lady was extremely polite and made me feel comfortable. Phone call was very straight forward and helpful.
28 September 2026
Unprompted review
Reply from The Compensation Experts
Thank you for your kind feedback! We’re delighted to hear that you received a quick response and that our team made you feel comfortable and at ease. It’s great to know that you found the call straightforward and helpful. We really appreciate you taking the time to leave us a review!
Best wishes,
Hafsah
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