The Hearing Care Partnership - Syston Reviews 10

TrustScore 4.5 out of 5

4.4

1284A Melton Road, LE7 2HD Syston, England, GB


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Rated 5 out of 5 stars

Uzayr was very informative and calming. He was able to show me the whole processing explain effects that I had been having.

Company replied

Rated 5 out of 5 stars

Uzayr was very welcoming when I arrived for my hearing test and wax removal. He explained everything extremely well and was very careful to minimise any discomfort. I can recommend him without hesita... See more

Company replied

Rated 5 out of 5 stars

My wife and I both saw Uzayr at the Syston practice. We found him to be very personable, friendly and professional and put both of us at ease straight away. He did some background health and lifestyl... See more

Rated 5 out of 5 stars

I had an appointment with Uzayr at the Syston branch today. He was very experienced, knowledgeable and very approachable. He put me at immediate ease and gave me a lot of information about the hearin... See more

Company replied


Company details

  1. Hearing Aid Store
  2. Audiologist

Written by the company

The Hearing Care Partnership offers a range of hearing services including our comprehensive free hearing test, hearing aids, and ear wax removal from highly qualified and experienced audiologists and wax clinicians.


Contact info

  • 1284A Melton Road, LE7 2HD, Syston, England, United Kingdom

4.4

Excellent

TrustScore 4.5 out of 5

10 reviews

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Replied to 85% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very informative and calming.

Uzayr was very informative and calming. He was able to show me the whole processing explain effects that I had been having.

2 May 2024
Unprompted review
The Hearing Care Partnership - Syston logo

Reply from The Hearing Care Partnership - Syston

Thank you for sharing your positive experience with Uzayr! We are delighted to hear that he provided you with informative and calming care. If you have any further questions or need assistance, feel free to reach out. Thank you for choosing us for your healthcare needs!

Rated 5 out of 5 stars

Highly recommended

Uzayr was very welcoming when I arrived for my hearing test and wax removal. He explained everything extremely well and was very careful to minimise any discomfort. I can recommend him without hesitation.

27 April 2024
Unprompted review
The Hearing Care Partnership - Syston logo

Reply from The Hearing Care Partnership - Syston

Thank you for your kind words! We are thrilled to hear that Uzayr provided you with a warm and informative experience during your visit for a hearing test and wax removal. We appreciate your recommendation and look forward to serving you again in the future.

Rated 5 out of 5 stars

Excellent Service

My wife and I both saw Uzayr at the Syston practice. We found him to be very personable, friendly and professional and put both of us at ease straight away.
He did some background health and lifestyle checks before proceeding with the hearing tests. The tests were explained in full before we commenced them. He then went through the results with us and followed this up with a email of the results to our home. All in all a great experience.

31 January 2024
Unprompted review
Rated 5 out of 5 stars

Friendly

Friendly, professional service, really reassuring with good advice offered.

31 August 2023
Unprompted review
The Hearing Care Partnership - Syston logo

Reply from The Hearing Care Partnership - Syston

Thank you for your review!

Rated 5 out of 5 stars

Brilliant from start to finish

Brilliant from start to finish. Easy to book an appointment, helpful on the phone when I had to call to rearrange, great communication from the audiologist Uzayr on the day of the appointment. My 95 year old Dad was treated with utmost respect and care by Uzayr and he left the shop a very happy man. Returning home he can hear his 90 year old wife better than he has for months. I can most highly recommend the services of this company and Uzayr in particular. Thank you so very much.

1 August 2023
Unprompted review
The Hearing Care Partnership - Syston logo

Reply from The Hearing Care Partnership - Syston

Thank you for your brilliant review of our services at The Hearing Care Partnership! We are thrilled to hear about your and your father's positive experience from start to finish. Uzayr, our audiologist, takes great pride in delivering exceptional care, and we're pleased to know that he treated your father with utmost respect and care during the appointment. Thank you for choosing us and for your kind words. If there's anything else we can assist you with, please don't hesitate to reach out.

Rated 5 out of 5 stars

Ear wax removal and hearing tests.

Explanation of procedures before and during provided total confidence in Uzayr as a very professional member of staff. Great job done! Will certainly return if any follow ups needed. Thanks

21 April 2023
Unprompted review
The Hearing Care Partnership - Syston logo

Reply from The Hearing Care Partnership - Syston

Thank you for your kind review. We really appreciate it!

Rated 5 out of 5 stars

What can I say - an excellent consultation with Uzayr

I had an appointment with Uzayr at the Syston branch today. He was very experienced, knowledgeable and very approachable. He put me at immediate ease and gave me a lot of information about the hearing tests, ear care and explained my results. The fitting of a hearing aid just as an example of how different the sound could be was quite eye opening - most definitely something I will be looking at.

Many thanks for an excellent service.

5 April 2023
Unprompted review
The Hearing Care Partnership - Syston logo

Reply from The Hearing Care Partnership - Syston

Thank you for taking the time to leave a review of your experience with Uzayr. We are so pleased to hear that you found your appointment informative and we hope to welcome you back again in the future.

Rated 5 out of 5 stars

Comprehensive and well explained

Comprehensive and well explained. Tests were 'real life ' experience and having a 'test drive' of hearing aids convinced me that I needed a pair.

5 April 2023
Unprompted review
The Hearing Care Partnership - Syston logo

Reply from The Hearing Care Partnership - Syston

Thank you for your review and recommendation, we really appreciate it.

Rated 5 out of 5 stars

Meeting with Uzayr

Meeting with Uzayr, 18/01/23
Thank you very much for the most efficient, helpful, friendly and informative meeting we had with you today. Maggie and I were very impressed with the consultation, it completely answered all my questions and the clarity that I experienced with the aids that you fitted was extraordinary. I am eager to acquire the aids at the earliest opportunity, as a result.

18 January 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Uzayr was brilliant. Firstly he was very flexible over timings, I was early for my appointment and he accommodated this. He explained everything clearly and removed a substantial amount of wax from my ear with no discomfort. Thankyou.

22 December 2022
Unprompted review

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