The Hearing Care Partnership - Stafford Reviews 4

TrustScore 4 out of 5

4.0

18-20 Stafford Street, ST16 2BP Stafford, Stafford, GB


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Rated 5 out of 5 stars

I have suffered from excessive ear wax since I was in my teens. I seem to make more wax each year than a Yanky Candle or Madame Tussaud's wax factory! I used to attend the GP Practice... See more

Company replied

Rated 5 out of 5 stars

An outstanding service. I had a tinnitus consultation with Aphra today and, despite regular work-based hearing tests over 25 years, this was the first time I had a real understanding of the health of... See more

Rated 5 out of 5 stars

The hearing specialist who helped me with my blocked ears in Stafford was fantastic. Really calm, compassionate and professional. I suffer from severe anxiety and she did everything in her power to pu... See more

Company replied


Company details

  1. Hearing Aid Store
  2. Audiologist

Written by the company

The Hearing Care Partnership offers a range of hearing services including our comprehensive free hearing test, hearing aids, and ear wax removal from highly qualified and experienced audiologists and wax clinicians.


Contact info

  • 18-20 Stafford Street, ST16 2BP, Stafford, Stafford, United Kingdom

  • 01785 876 428

4.0

Great

TrustScore 4 out of 5

4 reviews

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Replied to 85% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Sarkhab Azhar - the UK's best Audiologist and nice guy too.

I have suffered from excessive ear wax since I was in my teens. I seem to make more wax each year than a Yanky Candle or Madame Tussaud's wax factory!

I used to attend the GP Practice to have them syringed but they stopped this and we now have to pay. I have used Specsavers in the past, which was awful, an old guy in a hard hat with a torch on the end firking away with a suction tube, it actually caused pain, then Boots with a girl who looked like she had just come out of High School and had taken a short course in ear wax removal. I've also paid for countless others which were all as dodgy.

However, after Googling local Hearing Clinics I was fortunate enough to find the brilliant professional Audiologist that is Sarkhab Azhar and I saw him at Mincher Lockett in Stafford, who have always had a good reputation locally anyway.

I felt safe with Sarkhab from the moment I met him, a smart/well presented, pleasant and thoughtful guy with an evident vast amount of experience in all things audiology and he is very thorough.

He chose to use the syringe method and did a superb job of getting my hearing back again. I always have a fear that it will go wrong or my drum will burst or something, but not with him as he clearly knew exactly what he was doing.

Obviously I had softened each ear with two week's worth of Oliver Oil prior to the removal which is vital.

Sarkhab also gave me a hearing test and I knew that my right ear was struggling a bit and he recommended an aid, at this point in my life I'm not going for it, but I would most definitely trust his recommendations if I chose to.

So, I have found my go to Audiologist for life hopefully and I cannot recommend him highly enough to anyone.

Thank you Sarkhab and your Company The Hearing Care Partnership and Mincher Lockett.

3 May 2023
Unprompted review
The Hearing Care Partnership - Stafford logo

Reply from The Hearing Care Partnership - Stafford

Hi Dave,

Thank you so much for sharing such a glowing and thorough review of your experience with Sarkhab. Your detailed feedback is truly appreciated.

We understand that ear wax issues can be quite troublesome, and we're delighted to know that Sarkhab's professionalism and expertise put you at ease. Your trust and recommendation mean the world to us.

If you ever decide to explore hearing aids in the future or have any further questions, please know that we'll be here to assist you.

Rated 5 out of 5 stars

An outstanding service

An outstanding service. I had a tinnitus consultation with Aphra today and, despite regular work-based hearing tests over 25 years, this was the first time I had a real understanding of the health of my hearing and gained an insight into my tinnitus. The tests were very thorough and everything was explained really well. Extremely professional and highly recommended. Many thanks.

15 August 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant service

The hearing specialist who helped me with my blocked ears in Stafford was fantastic. Really calm, compassionate and professional. I suffer from severe anxiety and she did everything in her power to put me at ease and inform me of what needed to happen. Both ears unblocked too! 10/10 - fantastic service. Thank you!

3 February 2021
The Hearing Care Partnership - Stafford logo

Reply from The Hearing Care Partnership - Stafford

Our audiologist will be thrilled with your feedback, thank you for leaving a review with us, Mr Rooney. We always put our patients needs first - it's all part of our person-centred care. We're very glad to know you felt at ease and we look forward to welcoming you back in the future.

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