Team RH Reviews 

8,246
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Absolutely brilliant app, track food, water intake, fitness, super easy to track everything, loads of recipes if stuck for food ideas, uk database for food so just scan barcode and input your daily... See more

Rated 5 out of 5 stars

Hi i started team rh August last year I had already lost 2 st but with needing both knee replacement I can't do much exercise but I've lost 33.86 lbs since joining love the app and plenty of help and... See more

Company replied

Rated 2 out of 5 stars

Can’t see what it’s like until you’ve signed up, then you’re not allowed to cancel if you realise it’s not right for you as you’re locked into a 12 month contract - even if you try to cancel within... See more

Rated 5 out of 5 stars

Team RH are by far the best app for weight loss. Not only do they make you understand nutrition, what’s good and what’s just marketed that way but the app keeps you on track if you are serious about... See more

Company details

  1. Weight Loss Service
  2. Fitness and Nutrition Service
  3. Nutritionist
  4. Wellness Program

About Team RH

Written by the company

Team RH App

About Team RH

At Team RH, we help people lose weight and keep it off through a structured, realistic approach that fits into everyday life. Since 2016, we’ve supported over 500,000 members in improving their health, building better habits, and achieving long-term results.

Our approach is built around education, accountability, and consistency. We strip away the confusion and focus on what actually works; no extreme diets, no quick fixes, and no unrealistic expectations.

When you join Team RH, you get access to a clear plan, expert guidance, and a supportive community that keeps you motivated and accountable. Whether your goal is to lose weight, feel more confident, or take control of your health, everything we do is designed to help you stay consistent and see real results.

What makes Team RH different?

  • No fads or quick fixes: just practical methods that work in real life.
  • Education-first coaching: so you understand the “why” behind your progress.
  • Support and accountability: helping you stay on track when life gets busy.
  • Sustainable results: built around habits you can actually stick to.

We know that lasting change doesn’t come from short-term efforts. It comes from building a lifestyle that works for you, not against you, and that’s exactly what Team RH is here to help you do.


Contact info

500,000+ members getting results!

No fads. No guesswork. Just a proven plan that works in real life.

4.3

Excellent

TrustScore 4.5 out of 5

8K reviews

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4.3

All reviews

(8,246)

2,530 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolutly diabolical that you can’t…

Absolutly diabolical that you can’t cancel within 14 days .why seem so genuine and good only to turn out like crooks .
That’s fine I’ll just stop payments from my bank and gl team rh trying to chase me and take me to court because your terms were not clear and uk law states
states
Digital contracts must be very clear about monthly terms. UK laws require all digital and subscription contracts to be fair, prominent, and easy to understand. Hidden terms or tricky designs are illegal.
If your contract is not clear, the courts or enforcers like the Competition and Markets Authority (CMA) can say the rules are invalid. If there is any doubt about what a term means, the law will always rule in favor of the customer

I suggest others do the same to these scam artists and complain to advertising standards authority for misleading contract

21 July 2026
Unprompted review
Team RH logo

Reply from Team RH

Hi, Stacey

We appreciate you taking the time to share your concerns regarding our cancellation policy and contract clarity. We understand your frustration and are committed to ensuring our terms are transparent and easily understood by all our customers. We take all feedback seriously and are looking into how we can improve our communication to prevent such misunderstandings in the future.

Steven

Rated 5 out of 5 stars

5* responsive customer service

I have given 5* as even though there was an issue with thw technology when trying to pay...the customer service support to resolve it was 5*.
App was easy to down load and easy to navigate.. but as a new user make sure you spend the time to read everything and become familiar with the app.

15 July 2026
Team RH logo

Reply from Team RH

Hey, Nicky!

We're so glad to hear that our customer service team was able to resolve the payment issue quickly and effectively! It's also wonderful that you found the app easy to download and navigate. We appreciate your valuable feedback for new users.

Steven

Rated 4 out of 5 stars

Seems to be working ok

Seems to be working ok, happy with how the app works, all makes sense and appear to be losing weight but very early days.

10 July 2026
Team RH logo

Reply from Team RH

Hi, Tracey!

We're so happy to hear our app is working well for you and making sense! We appreciate your positive feedback.

Steven

Rated 5 out of 5 stars

No nonsense program

Fantastic site so easy to navigate. Love the bolts and the support is phenomenal.

11 July 2026
Team RH logo

Reply from Team RH

Hey, Kim!

We're so happy to hear that you find our site easy to navigate and that you love the bolts! It's fantastic to know that you've experienced phenomenal support.

Steven

Rated 5 out of 5 stars

Ordered protein powder and it was…

Ordered protein powder and it was delivered quickly and well packaged. The choice of flavours and information is exactly what I wanted. The taste is superb and I would highly recommend.

15 July 2026
Team RH logo

Reply from Team RH

Hi, Jacqueline!

We're so happy to hear you enjoyed the quick delivery and packaging of your protein powder! We're also delighted that you appreciate the flavor choices and found the taste superb.

Steven

Rated 5 out of 5 stars

Quick response to emails

Quick response to emails. Great service and a great app

1 July 2026
Team RH logo

Reply from Team RH

Hey, Pauline!

We're so happy to hear you appreciate our quick email responses, great service, and enjoy using our app! Thank you for your wonderful feedback.

Steven

Rated 5 out of 5 stars

2 weeks in

Had been following Team RH for some time , I love the fact they are down to earth & say it how it is !
2 weeks in now and although ive trained the paat 25 years on off and am pretty healthy Id lost it with the food side of things , So the app has really helped on some of my choices & home scales dont lie down a good few pounds already, bring on the next year & achieving goals together!

4 July 2026
Team RH logo

Reply from Team RH

Hey, Donna!

We're so happy to hear that our straightforward approach resonates with you! It's fantastic that our app has already made a positive impact on your food choices and that you're seeing great results. We're excited to help you achieve your goals!

Steven

Rated 5 out of 5 stars

Absolutely the best thing I did

Absolutely the best thing I did! I will never go back to weapon camp again 😂 so easy to follow I’m always full and the coaches are fab! It’s a fraction of the price too. The app is super easy to use. Thank you Richie & team 😊

10 July 2026
Team RH logo

Reply from Team RH

Hi, Julie!

We're absolutely thrilled to hear that you're finding our program to be great. Thank you for your brilliant feedback!

Steven

Rated 5 out of 5 stars

Chocolate protein powder is the best

Chocolate protein powder is the best! Super fast delivery too!!

14 July 2026
Team RH logo

Reply from Team RH

Hi, Nicola!

We are absolutely thrilled to hear that you love our chocolate protein powder and that you were happy with our super fast delivery! Thank you for your wonderful feedback.

Steven

Rated 5 out of 5 stars

I have been with team RH now for 7…

I have been with team RH now for 7 years. I initially lost around 7 stone and now use the app to maintain my diet. The app is great and products fantastic. Well worth the small monthly fee

10 July 2026
Team RH logo

Reply from Team RH

Hi!

We are so happy to hear about your incredible journey and how our app has helped you maintain your diet for so long! Thank you for sharing your success.

Steven

Rated 4 out of 5 stars

Quite easy to use.

Its fine other than have to put weight in pounds.

10 July 2026
Team RH logo

Reply from Team RH

Hey, Karen!

We appreciate your feedback and understand that the weight unit preference is important. We are always looking for ways to improve our user experience.

Steven

Rated 1 out of 5 stars

Not enough support or check ins I used…

Not enough support or check ins I used it for 5 weeks never used it for months , no one came and asked why, thats why I cancelled it.

14 July 2026
Team RH logo

Reply from Team RH

Hi, Donna!

We are sorry to hear that our support did not meet your expectations, leading to your cancellation. We appreciate you sharing this feedback. We are always working to improve our customer experience.

Steven

Rated 1 out of 5 stars

Don't do it guys

Don't do it guys; you will be tied in for a year. With threats of small claims etc etc. You are told that you have a 14 day cooling off period, but they don't give you that grace if you change your mind and then send you a You Tube video of Ritchie telling you to pay because he is doing you a favour, and to not complain or contact customer service.

They will also string out their replies to you.

Stay away.

8 July 2026
Team RH logo

Reply from Team RH

Hey, Melissa!

Thanks for taking the time to provide your feedback. We understand your frustration regarding the cooling-off period. Our terms and conditions, which are presented during the sign-up process, state that the 14-day cooling-off period is waived once the app is accessed.

Steven

Rated 5 out of 5 stars

Amazing app

Amazing app , really couldn't live without this now . 4 stone down since May 2025
Whenever I've needed to reach out for help or support there is always someone on hand to help.

9 July 2026
Team RH logo

Reply from Team RH

Hey, Bernadette!

We are so incredibly happy to hear how much you love our app and that it has become such an essential part of your life! Congratulations on your amazing achievement of losing 4 stone since May 2025. It's also wonderful to know that our support team has been there for you whenever you needed assistance.

Steven

Rated 5 out of 5 stars

An easy sign up!

The questions were very easy to navigate.
The only thing I would prefer is to use KG for my weight as I have to for the hospital. No biggy though.

14 July 2026
Team RH logo

Reply from Team RH

Hi, Lucie!

We're glad to hear navigating the questions was easy! We appreciate your feedback regarding the weight units. We will consider this for future improvements.

Steven

Rated 5 out of 5 stars

Great app the best finally

Great app ! Finally !! So easy to put meals in, scanning so easy and find all of the items ! Keeps me in healthy track and I feel great and mainly I’m loosing the weight without any pills which is fantastic

10 July 2026
Team RH logo

Reply from Team RH

Hello, Millie!

We're absolutely thrilled to hear how easy you find our app for tracking meals and scanning items! It's fantastic that it's helping you stay on a healthy track and lose weight naturally.

Steven

Rated 4 out of 5 stars

Loving the app learning a lot about…

Loving the app learning a lot about what where I am going wrong and what needs to change. Only criticism I have is the photographs used to assess body fat %. I couldn’t really compare myself accurately to one, would it not be better to use a calculation or build into the RH scales?? It’s a very important measurement.

10 July 2026
Team RH logo

Reply from Team RH

Hey, Janice!

We appreciate your feedback regarding the body fat percentage assessment. We understand your concern about the accuracy of photographic comparisons and are always looking for ways to improve our measurement methods. Your suggestion about incorporating calculations or integrating with smart scales is valuable.

Steven

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