Tea2you Reviews 

616
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 140 reviews, reviewers overwhelmingly had a great experience with this company. Consumers are consistently delighted by the prompt and efficient delivery service, noting that orders arrive quickly and are securely boxed to prevent any damage. Buyers also genuinely appreciate the wonderful personal touches, such as handwritten thank-you cards and delightful complimentary tea samples included in every parcel. However, some customers also noted occasional inconsistencies, mentioning that certain purchases lacked expected flavor strength or looked slightly different from previous orders. A few people expressed genuine disappointment and frustration when specific loose leaf brews failed to match the rich taste they originally anticipated.

What people talk about most

Product

Reviewers highlight positive aspects of product, frequently praising the consistently wonderful, high-quality... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction with the consistently fresh,... See more

Order

Consumers find order satisfaction to be high, frequently highlighting fast international shipping and correct... See more

Service

Reviewers express great satisfaction regarding the service, frequently highlighting promptness, efficiency,... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting exceptional promptness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Still using the Darjeeling first flush tea and after ten-plus years, it’s just as lovely as the day I sampled it at Borough Market. It’s such a beautiful, smooth flavour, I wouldn’t try anything els... See more

Company replied

Rated 5 out of 5 stars

I have been Ratan Mondal’s customer for many years. I buy first and second flush Darjeeiing, Kangra Valley, and his own spiced chai loose tea. He travels to the tea gardens every year to select his o... See more

Company replied

Rated 5 out of 5 stars

I contacted the company about a potential mix up with my order. I had bought tea from them previously so when my recent purchase looked different from the older purchase, I was worried something was w... See more

Company replied

Rated 5 out of 5 stars

I ordered four different teas which arrived nicely wrapped and within a few days at my place. The quality of the teas is excellent and well preserved in lovely resealable sachets including a descripti... See more

Company replied


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

616 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(616)

137 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Their tea is lovely

Their tea is lovely, and service great.

21 May 2026
Tea2you logo

Reply from Tea2you

Hello No,
Thank you for your review, I am glad you had a good expereince with us.
Have a great day!
Best wishes.
Ratan

Rated 5 out of 5 stars

They have a huge knowledge about tea…

They have a huge knowledge about tea and can explain it with fun and enthusiasm. Great experiance.

4 May 2026
Tea2you logo

Reply from Tea2you

Hello Lia,
Thank you for your review!
We are very passionate about what we do, so we are always happy to share our knowledge. I am happy to hear you enjoyed you experience with us, it was a pleasure to host you!
Best wishes,
Ratan

Rated 5 out of 5 stars

Absolutely great tea

I visited the store back in September 2025 looking for good tea and they absolutely did not disappoint, great selection very friendly staff.
I unfortunately ran through my supply at home and was looking to replenish my tea stores and low and behold they ship internationally, ordering was easy and shipping was surprisingly fast, even came with a nice hand written letter. Absolutely will continue to by from this shop again and again.

Cheers.

8 May 2026
Tea2you logo

Reply from Tea2you

Hello Ken,
Thank you for your review, it is very kind. We understand how important good tea is, we wouldn't want you to be without it for too long!
Wishing you a lovely day,
Ratan

Rated 5 out of 5 stars

Great tea

Great tea. Good service.

8 May 2026
Tea2you logo

Reply from Tea2you

Hello Sebastian,
I am happy to hear you had a good experience with us, thank you for leaving us a review.
Best wishes,
Ratan

Rated 5 out of 5 stars

Best tea ever

Best tea ever! Quick shipping so no hassels at all. Have ordered several times and will continue to do so.

6 May 2026
Tea2you logo

Reply from Tea2you

Hello Leslie,
Thank you for your review and for being a loyal customer, it means a lot to us.
Wishing you a wonderful day,
Ratan

Rated 5 out of 5 stars

Accurate, timely and personalised

Order was timely and accurate with a handwritten note. I very much appreciate the sample of a new tea to try. A previous sample was the specific tea that I purchased more of this time.

6 May 2026
Tea2you logo

Reply from Tea2you

Hello Mike,
Thank you for your review! I am glad to hear you also enjoyed the tea in your sample. Have a great day!
Best wishes,
Ratan

Rated 5 out of 5 stars

My favorite is masala chai loose leaf

My favorite is masala chai loose leaf. Packaging is awesome. Products are fresh …..so far ! Will keep ordering as long as the tea tastes and looks fresh. Though pricey but worth it. Found them on my Europe trip in Cdntral London Borough Market.

5 May 2026
Tea2you logo

Reply from Tea2you

Hello Sandy,
Thank you for your review, I am glad you found us on your travels!
Enjoy your teas and have a great day,
Best wishes,
Ratan

Rated 5 out of 5 stars

Delicious teas, personalised service

Tea2you teas are always delicious and the personalised service is lovely: hand-written note and free sample. The parcels are always a pleasure to receive.

1 May 2026
Tea2you logo

Reply from Tea2you

Hello Melanie,
Thank you for you review!
It is a pleasure to deliver our products to fellow tea lovers,
Best wishes
Ratan

Rated 5 out of 5 stars

Only buy from tea2you

Only buy from tea2you
High quality
Great service
Kind friendly staff

22 April 2026
Tea2you logo

Reply from Tea2you

Dear Frank,
It's always a pleasure to hear from you, have a wonderful day!
Best wishes,
Ratan

Rated 5 out of 5 stars

Highest quality tea

Highest quality tea, responsive service, quick delivery. Can’t imagine a better experience.

26 March 2026
Tea2you logo

Reply from Tea2you

Hello W Davis,
Thank you for leaving us a review, it is very high praise!
Have a great day,
Ratan

Rated 5 out of 5 stars

I love this company so much

I love this company so much. The cream earl grey tea is a staple in my house, and I only order tea from here now. Their orders are always packed with care and typically come with a small note. I have ordered large quantities of different teas and received free samples of ones they thought I would enjoy based on my order, which is just so thoughtful! Just an all around amazing company with quality tea!

11 April 2026
Unprompted review
Tea2you logo

Reply from Tea2you

Hello Devon,
Thank you for your review, it is lovely to hear that you enjoy your experience with us so much. We always aim to provide a service as good as our tea!
Wishing you a wonderful day,
Ratan

Rated 5 out of 5 stars

Great

Great, well packaged quick delivery and the tea tastes great too.

3 April 2026
Tea2you logo

Reply from Tea2you

Hello Customer,
Thank you for leaving us a review, it means a lot to hear such kind words!
Best wishes,
Ratan

Rated 5 out of 5 stars

Perfect!

Very friendly an fast ordering process! Wonderful tea!

29 March 2026
Tea2you logo

Reply from Tea2you

Hello Sandra,
Thank you for your review, I'm glad you enjoy your tea!
Best wishes,
Ratan

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