TB Mitchell have been in Perth for as long as I remember, their reputation is second to none and well deserved. So when I was browsing their website (I don’t live in Perth at the moment) I came across... See more
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Review summary
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Spoke to customer services over the phone. Very helpful and placed order that afternoon via their website. Watch arrived very next lunchtime. Brilliant service and nice to chat with over the phone.... See more
Can't fault the service I received. Next day recorded delivery with sensible tracking, and it arrived on time as promised. The item was beautiful gift wrapped at no extra cost and very well protect... See more
The excellent customer service made my purchase a pleasure. The staff went above and beyond during the sale and the after-sales experience was fantastic. The item was competitively priced and delive... See more
4.9
Excellent
75 reviews
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Fast efficient service with good…
Fast efficient service with good communication and a great price.
16 February 2026
Fantastic item purchased
Fantastic item purchased. Love all the detail in the packaging too was a great touch and would be perfect if fitting to somebody. Had a great experience with this company, the first watch I bought I believe had a fault, however they exchanged this for a new one straight away with no issues. I love my new Fenix 8
12 February 2026
Fast delivery and packed with a touch…
Fast delivery and packed with a touch of class.
Thank you.
18 February 2026
Great price on my purchase
Great price on my purchase. Very speedy delivery, ordered late afternoon and my purchase arrived the following morning.
17 February 2026
I recently purchased a Garmin Fenix 8…
I recently purchased a Garmin Fenix 8 from this shop. I’m based in Lancashire and the store is in Scotland, so I couldn’t view the watch in person and had to buy it online. Feeling a bit nervous, I rang the store to discuss the watch, return policy and what it included. The helpful staff member spent time explaining everything to me and even shared their own experience with the watch. They assured me that if it wasn’t right, I could return it for a full refund.
The watch arrived the next day and was beautifully packaged. Overall, the entire experience was excellent and I highly recommend this company.
Thanks!
12 February 2026
Garmin watch
Considering the product this was beautifully presented as if it was a prestige item. The delivery was exactly as promised
9 February 2026
Exceptional service
Exceptional service, prompt and with added touches illustrating this is a quality retailer
4 February 2026
Excelllent purchase and correspondence…
Excelllent purchase and correspondence experience
17 January 2026
Fast delivery and a great price.
26 January 2026
Oris Aquis
I purchased a beautiful Oris Aquis on sale and it arrived to Northern Ireland within two days wrapped in Tbmitchell paper I couldn't be happier.
5 star experience!
16 January 2026
Fantastic Service
Shopped around for a watch for a few months until I came across TB Mitchell online offering the best price I could find in the UK. On top of that the service was first class with an easy to use online order system and next day delivery as promised. Great service all round.
23 January 2026
Birthday Gift
I ordered a gift for a friend for his birthday and it was delivered very promptly. When it arrived it was so beautifully wrapped. This was an exceptional service from TB Mitchell and I would not hesitate in using them again.
10 January 2026
all round good service.
all round good service.
fast delivery and best price on internet
7 January 2026
Excellent service
5 January 2026
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