Wallace Allan Reviews 1,316

I have made two purchases from Wallace Allan, the first was for my wife’s 50th birthday and it was a new Garmin. The price was exceptional and it arrived quickly, well packaged and with plenty of trac... See more

Great quality products, at unbeatable prices, with super quick delivery. Once I placed my order, I had a query, and called the number on my order. They answered immediately, I spoke to a 'real' person... See more

Found a limited edition watch that was out of stock everywhere (even the manufacturer's website). I was a bit dubious to find one with Wallace Allen but found many positive reviews so went ahead and i... See more

Ordered a watch on Christmas Day and it arrived 29-December! Because of bank holidays etc, I wasn’t expecting it until the new year! Superbly packaged and exactly as described. (Unbelievable price to... See more

My Fenix 7 from Wallace Allan arrived the second day from ordering. Came in safely packaged, was bought in a super competitive price. It was also brand new unlike from Amazon which advertised as new... See more

Excellent service. I ordered 2 watches and mistakenly ordered an incorrect model which the retailer sorted without issue and with only a quick email from me. Both watches delivered swiftly and are awe... See more

I always like to support a family business. Ian has proven why this morning. Having had an issue with the first watch I received (not Ians fault I may add) Ian has gone above and beyond to help sort... See more

Bought a watch as a last minute birthday gift. Wallace Alan had the item I was looking for at a great price with a Royal Mail next day delivery option. Website was easy to navigate and checkout and... See more

Best price found for Garmin Watch. Excellent customer service from everyone we spoke to, including Ian who kept us up to date with delivery details. The watch arrived within less than 24 hours. Thank... See more

Initially apprehensive about purchasing a watch from an online store I’ve never heard of before. (Even my CC security phoned to check if I was making the purchase). I needed haven’t worried. I pho... See more

Great communication on delivery and order from start to finish. Fantastic range of items and competitive prices. Item was securely and neatly packaged. They used Royal Mail 1pm guarantee signed for... See more

Just purchased a Grand Seiko watch from Wallace Allen and had a complete hassle free experience. From start to finish, Ian whom I dealt with, was professional, courteous and extremely helpful. A pleas... See more

Ordered a Gshock Watch from these this morning which was an easy process! I rang them today as I only paid for 24hr tracked delivery and I’m going away this weekend and was worried it wouldn’t arri... See more

Absolutely incredible service from this fine shop. Shirley and Ian efficiently and very considerately guided me through the journey to my correct watch. Delivery -despite the distance from West coast... See more

Wallace Allan's price for the Tissot Seastar 2000 watch I wanted was absolutely excellent. I ordered it on 30th December, then emailed to ask if the bracelet could be adjusted for my wrist size if th... See more

I bought a watch from Wallace Allan during Black Friday week after being let down by another jeweller who only realised they didn't have any stock after I had paid. I'm so glad I found Wall... See more

Absolutely fantastic customer service from Ian Wallace. I was unable to get to the store as I live in the West Midlands so he provided extra photos and measurements for me. Next day delivery before... See more

Every once in a whilst you find a compnay that really cares about it's customers and Wallace Allan is exactly one of those companys. I was talked into buying another Garmin by my brother, having not... See more

This is my second purchase from this company. Just like the first time I found the customer service was great. I used the gift wrap option & it arrived all wrapped inside the delivery box. Not o... See more

I found this shop online, and then asked some questions on their chat line. I got honest and excellent advice. I clicked buy and the Garmin Fenix Pro 8 arrived the next day, exactly on time. When I... See more

Great experience. Brought a watch on sale at a significant discount and they were very helpful when I messaged to ask about the details as the sale price seemed unusually low. Delivery was quick too -... See more

I ordered a watch for my daughter’s 21st birthday and it arrived in Northern Ireland within 1 day. It came wrapped beautifully and packaged very well. Fantastic service, helpful staff. Very pleased cu... See more

I purchased a Fope ring online from Wallace Allen and I was so impressed with the customer service and shopping experience (plus great prices) that I decided to purchase another ring. I have been liai... See more

Ordered my Garmin watch from here with a strap , the watch as stated arrived the next day and the strap a couple of days later (Wallace Allen did contact and advise of the later arrival of the strap ,... See more

Have purchased in store previously and found the staff to be very friendly and helpful. This was my first time buying on line. Ordered the item and paid for the additional gift wrapping which was very... See more

Purchased a Mont Blanc card holder as a gift and was very impressed. The quality is excellent and the gift wrapping was beautifully done. The item arrived promptly and in perfect condition. Overall a... See more

Amazing experience , Great delivery time , nice packaging. Unfortunately the watch was too big , so I sent it back . But the money was reimbursed within few days of reception of the watch

Very good communication from knowledgable and helpful staff who couldn’t do enough to help me with sizing. Quick delivery of products which were extremely well packaged.

First class. I bought a watch off my son online from them, I called about having the wristband altered and the lady who helped me named Janet was very very helpful knowing we couldn’t visit the shop.... See more

My first time using them, I hadn’t heard of Wallace Allan before but the reviews were positive and they had a beautiful SBGW291 on sale so I pulled the trigger.. The watch arrived quickly and is per... See more

Ordered beautiful watch for my husband's 40th. It was the best value around. I placed order and it was here two days later. I opted for free gift wrapping and it came beautifully presented. Great cust... See more

I purchased an expensive watch in secret for my husband. Ian was able to help me through the process. Lovely people to deal with. The watch was stored by them for about a month before being dispatched... See more

I was after a very specific Raymond Weil watch with roman numerals on the dial, couldn't find it anywhere, but Wallace Allan had one in stock. Ordered on Saturday, arrived on Monday, carefully packag... See more

Pleasure doing business, lovely Watch for my Partner he loves it , fast delivery and great deal for Black Friday , will definitely be shopping again

Really helpful - found the watch I wanted on their website and had some questions about delivery. Called the store and they were really nice to speak to, helpful and accommodating.

Purchased a TAG Heuer Aquaracer Professional 200 Solargraph Ice Blue Titanium Watch from Wallace Allen on Thursday Afternoon delivered on Saturday, including removing links from the metal strap. Good... See more

Great price and extremely prompt delivery even given my remote location. Very happy with my experience with this seller and would use again - no question.

I recently bought a watch from Wallace Allan and the whole experience was seamless from start to finish. The ordering process was straightforward, and I was pleasantly surprised to receive the wat... See more

Purchased a TAG Heuer Aquaracer Professional 200 Titanium Solargraph Ice Blue from Wallace Allen on Thursday Afternoon and delivered on Saturday Morning. This included adjusting the metal strap by rem... See more

Well packed, arrived on time. Highly recommended service! The watch is more than fantastic, the price is unbeatable. Thank you, happy customer 🙂

First class customer service. Ordered my Fenix 8 and it arrived the next day. Very competitive price also. Would highly recommend this retailer.

Exceptional service. Less than 24 hours from ordering to wearing my fabulous new watch. Uncomplicated, straightforward transaction was like a breath of fresh air. Thank you Wallace Allan.

Excellent family run business Great communication.. fast dispatch. Went above and beyond for me. Would highly recommend shopping here! Pleasure to do business with. A+++ 5*

I would like to comment on the service I received from your business regarding the purchase of my Grand Seiko. Firstly I hardly every write reviews concerning good service, as I believe most... See more

First rate service from Ian, who took the time to listen to my queries and delivered photos and video within minutes, to help inform my decision making.

Was a wonderful service I am quite a nervous person when it comes to ordering from the Internet. But full points for keeping it so stress free

I placed the order and the item arrived in just a few days! The item listed was what I was looking for and in the Black Friday sale, was a good price. The extra discount was easy to apply. Thanks for... See more

Fantastic service, amazing staff so helpful and gift is beautiful . All lovely gift wrap. Shop is full of wonderful things

Great value. Very quick and helpful response when my watch had a fault. I spoke to Ian Wallace, returned the faulty watch and a replacement was sent out the following day.