The 'Agnes' bag is one of excellent quality. The bag is made from beautifully soft leather which hangs easily from my shoulder. The workmanship in seam stitching and lining is excellent. It is very... See more
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I just love the whole ethos of the shop, with bags all having a name which also relates to someone special. The girls were very helpful and I tried a few, checking them on a lovely large mirror area... See more
Company replied
Beautiful handbags with the softest leather. I love love love my new handbag that was delivered so quickly yesterday. Thank you Karen for your care, and attention. An error with my online order was p... See more
I visited the beautiful studio store in Bushmills for their beautiful purpose charity event. Their customer service was incomparable and exceptional. The products inside the box was a real treat wit... See more
Company replied
Company details
Written by the company
Luxury leather handbags • With a beautiful purpose • Designed in N Ireland • Hand-made in England tayloryates.com
Contact info
88 Main Street , BT57 8QD, Bushmills, United Kingdom
- customercare@tayloryates.com
- tayloryates.com
4.9
Excellent
248 reviews
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Impressed!
So easy to order on line and I'm really impressed with the quality of everything I've ordered to date. Next day delivery is brilliant.
30 May 2023
Reply from Taylor Yates
Hi Diane,
Thanks for your review and as always your kind words. Glad your pleased with your latest purchase.
Hope to see you both again soon
Kind Regards
Nyree x
A very easy transaction
A very easy transaction. Quick delivery. I would definitely buy from this company again.
26 May 2023
Reply from Taylor Yates
Hi Sharon,
Thank you for taking the time to leave us an review and your kind words.
Hope you are loving your Alice.
Kind regards
Nyree
Beautiful shop
Beautiful shop. So many lovely and luxurious products. Staff were approachable, friendly and helpful. Explained product very well and very pleased!
30 April 2023
Reply from Taylor Yates
Hi Elaine,
Thank you for your kind words and taking the time to leave us a review.
Hopefully we will see you again soon in the studio.
Kind regards
Nyree
Very friendly and helpful staff.
27 April 2023
Reply from Taylor Yates
Hiya,
Thank you so much for your lovely review. Hopefully see you again soon in the studio.
Kind Regards
Nyree
Always a great customer experience with…
Always a great customer experience with the team at Taylor Yates. I love my Elsie in storm, such a great colour and enough room in my bag for all my essentials on a night out!
29 March 2023
Reply from Taylor Yates
Hi Pam,
So pleased to hear you are loving your Elsie in Storm. Thank you for your very kind words and taking the time to leave us a review.
See you soon
Kind regards
Nyree
Lovely shop and lovely Nyree was just…
Lovely shop and lovely Nyree was just so friendly and helpful. Nothiywas too much bother and she had time to discuss all the range. A lovely shopping experience.
31 March 2023
Reply from Taylor Yates
Hi Dorothy,
Hope you are well.
It was so nice to meet you that day in the studio. Thank you for taking the time to leave such a nice review.
Hopefully see you again soon
Kind Regards
Nyree
Nyree was very helpful and an excellent…
Nyree was very helpful and an excellent communicator, she gave me lots of options and she shared with me her great product knowledge.
Very well mannered and that’s why I made my purchase.
I am delighted with my new handbag 👜
30 March 2023
Reply from Taylor Yates
Hello,
Hope you are both well.
Thank you for such a lovely review and your kind words. It was so nice to meet you both in the studio that day. So pleased to hear you are delighted with Elsie. Fab choice.
Hopefully we will see you both again soon
Kind Regards
Nyree
Staff very friendly and helpful
Staff very friendly and helpful. Defuser bit disappointing, scent does not last very long, after burning.
11 March 2023
Reply from Taylor Yates
Hi Yvonne,
Thank you for taking the time to leave us a review. It was lovely to see you in the studio. Sorry to your lamp isn't working well for you. If you would like me give me a call, I can help you with some additional user information.
Kind regards
Nyree
genuine help
your web site wouldn't let me purchase online but contacting you by telephone was met with genuine help and efficiency.
22 March 2023
Reply from Taylor Yates
Hi Ann,
Apologies about the technical fault with the website that day. We are so pleased we could get you sorted and Aine the best isn’t she.
Thank you for taking the time to leave us a review and your kind words.
Kind regards
Nyree
Welcoming smiles and beautiful ladies who love what they do.
Nyree a d all the girls are so welcoming and friendly. Really lovely shop with beautiful bags, clothes, perfume and more.
18 March 2023
Reply from Taylor Yates
Hi Samantha,
Thank you for such a lovely review ☺️. Alway a pleasure to see you in studio.
Hopefully see you again soon
Kind regards
Nyree x
Beautiful shop with great story behind…
Beautiful shop with great story behind it - lovely, friendly staff
11 March 2023
Reply from Taylor Yates
Hi Debbie,
Hope you are enjoying your purchase. Thank you for taking the time to leave us a review and your kind words. Hopefully see you again soon in the studio.
Kind regards
Nyree
Reply from Taylor Yates
Hi Angela,
Thank you for leaving a review and your very kind words. It was lovely to have helped you that day in the studio. Hopefully see you again soon
Kind regards
Nyree
Reply from Taylor Yates
Hi Elaine,
Thank you as always for your very kind words and support.
Hope you have a lovely weekend.
Kind regards
Nyree
Fantastic customer service
Fantastic customer service Nyree was so helpful and really good at showcasing the product range
4 March 2023
Reply from Taylor Yates
Hi Helen,
It was a pleasure to have you both in the studio that day. Thank you for such a lovely review Helen and hope see you both again soon.
Kind Regards
Nyree
Member of staff was just lovely
Member of staff was just lovely. Helpful and friendly. Quality of leather exceptional.
27 February 2023
Reply from Taylor Yates
Hi Rhonda,
Thank you for taking the time to leave a review and your lovely feedback on Aine.
Hopefully see you again soon
Kind Regards
Nyree
Really simple comms and personalised…
Really simple comms and personalised service. Beautiful products
21 February 2023
Reply from Taylor Yates
Hi Victoria,
Thank you so much for leaving us a review and your kind words.
Chat to you soon
Kind Regards
Nyree
Excellent customer service
The Team at Taylor Yates are just excellent. With the uncertainty caused by postal strikes etc they went out of their way to ensure that their goods were delivered on time - even to the extent of hand delivering them.
20 December 2022
Reply from Taylor Yates
Hi Nigel,
It was our pleasure and thank you for your kind words.
Thanks again
Kind regards
Nyree
An amazing quality handbag for my wife
The most amazing quality handbag made with the softest leather. The team at Taylor Yates are fantastic and so helpful. The whole ordering process online was straight forward with a great discount for my first order and was ready to be picked up at the shop as soon as they opened the next morning.
22 December 2022
Reply from Taylor Yates
Hi Andrew,
So pleased to hear you were happy with are customer service and online experience with Taylor Yates. Thanks for taking the time to leave a review.
Thanks again
Kind regards Nyree
Fantastic customer service
Informative about product range , fantastic quality products
18 December 2022
Reply from Taylor Yates
Hi David,
Thank you for taking the time to leave us a review and your kind words.
Kind regards Nyree
The customer service was wonderful
The customer service was wonderful. They were attentive, and the shipping was very quick to the states. I love my new purse, the quality is incredible. Even my husband comment how nice the style was. Phew he didn’t scold me for the purchase;)
17 December 2022
Reply from Taylor Yates
Hi Amy,
So pleased to hear you are loving your Alice.
Thank you for your kind words and anything else we can do for you please just let us know.
Kind regards
Nyree
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