Taylor Yates Reviews 

248
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The 'Agnes' bag is one of excellent quality. The bag is made from beautifully soft leather which hangs easily from my shoulder. The workmanship in seam stitching and lining is excellent. It is very... See more

Rated 5 out of 5 stars

I just love the whole ethos of the shop, with bags all having a name which also relates to someone special. The girls were very helpful and I tried a few, checking them on a lovely large mirror area... See more

Company replied

Rated 5 out of 5 stars

Beautiful handbags with the softest leather. I love love love my new handbag that was delivered so quickly yesterday. Thank you Karen for your care, and attention. An error with my online order was p... See more

Rated 5 out of 5 stars

I visited the beautiful studio store in Bushmills for their beautiful purpose charity event. Their customer service was incomparable and exceptional. The products inside the box was a real treat wit... See more

Company replied

Company details

  1. Leather Goods Store

Written by the company

Luxury leather handbags • With a beautiful purpose • Designed in N Ireland • Hand-made in England tayloryates.com


Contact info

4.9

Excellent

TrustScore 5 out of 5

248 reviews

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4.9

All reviews

(248)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

I left feeling enriched.

Wonderful connection with staff who understood my desires and sought to enhance my experience -which they definitely did.

25 November 2022
Taylor Yates logo

Reply from Taylor Yates

Hi Claire,

Thank you so much for your lovely review and taking the time. Hopefully see you again soon in the studio.

Kind regards
Nyree

Rated 5 out of 5 stars

Customer service is fantastic

Customer service is fantastic. Friendly, warm and wonderful to converse with. We felt very welcome and are very happy with our purchase. The product information and background provided was very interesting and a very nice touch.

1 December 2022
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Reply from Taylor Yates

Hi Andrea,

Thank you for such a lovely review.

Hope we will see you in the studio before Christmas.

Kind regards
Nyree

Rated 5 out of 5 stars

The personal attention is lovely

The personal attention is lovely, as is the hoodie- soft, but thick material, nicely fitted

28 November 2022
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Reply from Taylor Yates

Hi Gillian,

Thank you so much for your lovely words and leaving us a review.

Kind regards
Nyree

Rated 5 out of 5 stars

Beautiful bag

Beautiful bag, gorgeous packaging and i'm sure my partner will be delighted when she receives it soon!

17 November 2022
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Reply from Taylor Yates

Hi Andy,

Thank you for your kind words and taking the time to leave us a review. Hope your partner loved her present

Kind regards
Nyree

Rated 5 out of 5 stars

I attended the Taylor Yates Collective…

I attended the Taylor Yates Collective event at Banana Block Belfast in aid of GLOW NI. It was a fun evening with well selected local makers and vendors.

13 October 2022
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Reply from Taylor Yates

Hi Oonagh,

Glad you enjoyed the Taylor Yates Collective. It really was such a great evening! Thank you for leaving a review and hopefully see you again soon.

Kind regards
Nyree

Rated 5 out of 5 stars

Excellent quality products

Excellent quality products, customer service and friendly professional staff. Very happy to support Taylor Yates, their partners and nominated charities

19 October 2022
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Reply from Taylor Yates

Hi Patrick,

Thank you for taking the time to leave us a review and your kind words.

Kind regards Nyree

Rated 5 out of 5 stars

Agnes a lovely bag first class love it thank you …

A beautiful bag lovely couloir soft great nice leather real class a superb bag really first class love zip inside and the colour green a perfect ace Thank you so much Taylor Yates ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

12 October 2022
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Reply from Taylor Yates

Hi Margaret,

Delighted you are so pleased with your Agnes!!
Thank you for your lovely words.

Kind regards
Nyree

Rated 5 out of 5 stars

Fantastic staff, beautiful products

Such helpful & knowledgeable ladies selling beautiful products. It’s always a pleasure shopping @ TY.

30 September 2022
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Reply from Taylor Yates

Hi Siobhan,

Thank you for your lovely comments and we will see you soon in the studio.

Kind regards
Nyree x

Rated 5 out of 5 stars

I recently purchased one of your…

I recently purchased one of your sweashirts . I surprised myself as I would normally never wear a sweatshirt but this one was so soft and the colours were beautiful. I fitted it on still not sure i would buy it but it was so comfortable I loved it and as I said surprised myself and bought it.

15 June 2022
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Reply from Taylor Yates

Hi Anne,

Hope you are well.

So pleased to hear you are loving your hoodie! You are right they are so comfy! I love mine too.
Thank you for taking the time to leave us a review and your kind words.

Kind regards
Nyree

Rated 5 out of 5 stars

I bought Doris crossover and delighted

I bought Doris crossover and delighted! Got a drink of fizz too called on the right day lol

11 June 2022
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Reply from Taylor Yates

Hi Amanda,
Delighted you are loving Doris. That really was a fab day to call in.
Thank you for taking the time to leave a review.
Hopefully see you again soon in the studio.
Kind regards
Nyree

Rated 5 out of 5 stars

Excellent service

Excellent service, friendly and approachable staff too.

30 May 2022
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Reply from Taylor Yates

Hi Sharon,

It was lovely to see you both when you where in the studio. Thank you for leaving such a kind review.
Kind regards
Nyree

Rated 5 out of 5 stars

Very friendly service

Very friendly service
Very helpful explaining all the options for each day you look at
Would highly recommended Taylor Yates to friend and family

20 May 2022
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Reply from Taylor Yates

Hello,
Thank you so much for your very kind words. I hope you are enjoying your Doris.
Hopefully we see you again soon in the studio.
Kind regards
Nyree

Rated 5 out of 5 stars

A Friday treat

I always love to visit this shop when over visiting family . The staff are lovely and after holding what felt like every handbag in every colour I purchased Tilly in storm . It is beautiful 😍

6 May 2022
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Reply from Taylor Yates

Hi Jen,

It was lovely to meet you and so pleased you are loving your Tilly.
Also thank you for your kind words and taking the time to leave us a review.
Hopefully see you again in the studio on your next visit.
Kind regards
Nyree

Rated 5 out of 5 stars

I love my new Bessie rucksack

I love my new Bessie rucksack! It’s the right size and is so soft.

5 April 2022
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Reply from Taylor Yates

Hi Barbara,

I’m delighted to hear you are loving Bessie! It was absolute pleasure to meet you that day in the studio.
Thank you for leaving us a review and your kind words.

Kind Regards
Nyree

Rated 5 out of 5 stars

Great shop and staff

Great shop and staff. Very pleased with our purchase.

4 April 2022
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Reply from Taylor Yates

Hi Chris,

Thank you for your kind words and taking the time to leave a review.
Was great having you both in the studio that day.
Kind Regards
Nyree

Rated 5 out of 5 stars

Purchased a wonderful bag.

Purchased a wonderful bag for my granddaughters birthdays. It was very unique and she was delighted with it. Thank you. Fabulous store full of interesting gifts.

2 April 2022
Unprompted review
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Reply from Taylor Yates

Hi Gerry,
We are so pleased to hear your granddaughter was delighted with her birthday present.
Thank you for taking the time to leave us an review.
Hopefully see you again soon.
Kind Regards
Nyree

Rated 5 out of 5 stars

Excellent service and great products

Excellent service every time I go into the shop. Sales assistants very knowledgeable and never feel pressured to purchase.
Love the two pencil cases I have bought for my daughters

17 March 2022
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Reply from Taylor Yates

Hi Dawn,

We are so pleased you loved our service at Taylor Yates always trying our best to make your experience memorable and we are so pleased we achieved this.

Hopefully see you again soon in the studio

Kind regards
Nyree
Studio Manager

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