Taylor Yates Reviews 

248
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The 'Agnes' bag is one of excellent quality. The bag is made from beautifully soft leather which hangs easily from my shoulder. The workmanship in seam stitching and lining is excellent. It is very... See more

Rated 5 out of 5 stars

I just love the whole ethos of the shop, with bags all having a name which also relates to someone special. The girls were very helpful and I tried a few, checking them on a lovely large mirror area... See more

Company replied

Rated 5 out of 5 stars

Beautiful handbags with the softest leather. I love love love my new handbag that was delivered so quickly yesterday. Thank you Karen for your care, and attention. An error with my online order was p... See more

Rated 5 out of 5 stars

I visited the beautiful studio store in Bushmills for their beautiful purpose charity event. Their customer service was incomparable and exceptional. The products inside the box was a real treat wit... See more

Company replied

Company details

  1. Leather Goods Store

Written by the company

Luxury leather handbags • With a beautiful purpose • Designed in N Ireland • Hand-made in England tayloryates.com


Contact info

4.9

Excellent

TrustScore 5 out of 5

248 reviews

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4.9

All reviews

(248)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

All the staff at TY are fantastic!

All the staff at TY are fantastic. Ordered a bag before remembering I was on holiday when it would arrive. Messaged and within 30 seconds was all sorted to post to arrive when I got back with lots of lovely messages about my holiday too! That's service! Thank you all at TY

25 October 2023
Rated 5 out of 5 stars

Great communication

Great communication. Enabled me to make a purchase online whilst in France using a credit in store and a discount code before the offer ran out. Lovely customer service and needless to say my bag is beautiful.
Thank you

31 October 2023
Rated 5 out of 5 stars

First class

First class, efficient service from the start of the process to the finishing of the process

7 November 2023
Taylor Yates logo

Reply from Taylor Yates

Thank you for the kind review! We're thrilled you found our service first-class and efficient.
Thanks,
TY Team

Rated 5 out of 5 stars

Lovely, lovely

Lovely, lovely soft leather handbag which I have been thinking about since we visited the shop in Bushmills in July. Prompt and efficient on line service.

30 October 2023
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Reply from Taylor Yates

Thank you Terry for the great review! Hope you are enjoying the lovely soft mini Agnes!
Thanks,
TY Team

Rated 5 out of 5 stars

Another stunning bag

Another stunning bag. First class service as before. Delighted with my purchase.

25 October 2023
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Reply from Taylor Yates

Thanks again for your lovely review! Hope you are enjoying the bags!
Thanks,
Team TY

Rated 5 out of 5 stars

People keep trying to steal my Agnes

I bought the limited edition of the Agnes in bright green. I cannot tell you how often I get strangers approaching me to ask about the bag, not to mention the number of friends who want to 'borrow' it. The leather is amazing and the personal approach from the team made this a shopping dream

14 December 2022
Unprompted review
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Reply from Taylor Yates

Hi Esther, We love to hear this and thank you for sharing! She is such a statement bag. Thanks again for taking the time to leave us a review and hopefully see you again soon.
Kind Regards
Nyree

Rated 5 out of 5 stars

You will never use another bag again

Taylor Yates Bags are so beautifully made, so comfortable to wear and SO soft. I won’t use any other bag again. The staff are wonderful, helpful and friendly. Treat yourself to a wee visit to the store if you can.

28 July 2023
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Reply from Taylor Yates

Hi Amanda,

Thank you so much for your lovely review! Delighted you love your bag and also love them as much as we do 💖

Kind regards
Nyree

Rated 5 out of 5 stars

Amazing handbags so beautifully made

Amazing handbags so beautifully made. Staff are helpful and friendly- looking forward to my next purchase

28 July 2023
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Reply from Taylor Yates

Hi Liz,

Thank you for your lovely review and your kind words.

Hopefully see you again soon

Kind regards
Nyree

Rated 5 out of 5 stars

Great local shop

Really friendly staff and the products are unique and gorgeous

13 July 2023
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Reply from Taylor Yates

Hi Avril,

Hope you are well.

Thanks again for such a lovely review and your kind words.

Hopefully see you again soon in the studio.

Kind regards
Nyree

Rated 5 out of 5 stars

This is a beautiful shop

This is a beautiful shop, with lots of amazing products. I love the ethos behind it all. A special gem in Bushmills. The young lady who served me was so knowledgeable and friendly. It was lovely chatting to her.

6 July 2023
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Reply from Taylor Yates

Hiya,

I'm so please to hear that you enjoyed your shopping experience with us in the studio.
Thank you for your kind words and taking the time to leave us a review.

Hopefully see you again soon in the studio

Kind regards
Nyree

Rated 5 out of 5 stars

The staff were helpful and friendly but…

The staff were helpful and friendly but not at all pushy. The bag I bought is great, so comfortable and the perfect size for my everyday needs. Couldn't be happier. Thank you.

30 June 2023
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Reply from Taylor Yates

Hi Mary,

Thank you so much for taking the time to leave such a lovely review. So please you are happy.
Hopefully see you again soon
Kind regards
Nyree

Rated 5 out of 5 stars

Love Love Love

The products at Taylor Yates are extraordinary and the staff is so pleasant and helpful. I bought a Tilly bag and love it!

19 June 2023
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Reply from Taylor Yates

Hi Judy,

I'm so pleased to hear you are loving your Tilly!

Thank you for your kind words and taking the time to leave us a review.

Kind Regards
Nyree

Rated 5 out of 5 stars

Quality service and product

Friendly and genuine staff who know their product and market well

4 June 2023
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Reply from Taylor Yates

Hi Thelma,

Thank you for your kind words and taking the time to leave us a review. Always lovely to see you in the studio.

See you soon
Nyree

Rated 5 out of 5 stars

Lovely leather purse - Doris

Lovely, well made local products! The salesperson was friendly helpful and gave information about the local company founders, sustainability, support of charities.

I purchased a Doris crossover leather purse that I know will last forever just like my coach purse/bag. In addition, it will remind me of Bushmills and Northern Ireland whenever I use it - much better than a touristy trinket.

1 June 2023
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Reply from Taylor Yates

Hi there,

Thank you for taking the time to leave us a review and your kind words.

It was a pleasure to have you all in the studio that day. Hope you enjoyed the rest of your trip.

Enjoy your Doris

Thanks again

Kind regards
Nyree

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