Taxfix UK (formerly TaxScouts) Reviews 

7,350
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Second year of tax returns and I'm very happy! My accountant Svetlana is absolutely amazing <3 She makes everything so easy and stress free, I truly enjoy my experience working with TaxScouts now n... See more

Rated 5 out of 5 stars

It’s always easy to use Taxfix; they’ve promptly answered any questions I’ve had with clear explanations, and their online portal is clear and very user friendly. Doing my tax return almost becomes fu... See more

Rated 5 out of 5 stars

Submitted my tax return early this year - first time ever. Thanks to Suzanne Booty who has made my previous tax returns significantly easier, this has encouraged me to get started early this year.... See more

Rated 5 out of 5 stars

My accountant Zac was excellent from start to finish. Very quick and thorough and kept me informed throughout the whole process. Will definitely use again. Thank you.

Company details

Written by the company

Taxfix (formerly TaxScouts) is the UK’s leading financial platform for digital tax solutions. We are transforming one of life’s most complex and stressful tasks – filing taxes – into a simple, secure, and personalised experience by combining AI technology with access to qualified accountants.


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4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

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4.7

All reviews

(7,350)

1,008 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service.

Excellent service.
Zak did my Tax Return and was very helpful. He worked super fast, providing an expert recommendation throughout the way and filling my return in almost no time
Would definitely recommend Taxfix.

26 May 2026
Rated 1 out of 5 stars

Avoid if looking for overseas tax advice

If you're looking for tax support as a digital nomad, ex-pat or anyone overseas: I highly recommend you avoid Taxfix' services.
The entire call I had with their consultant felt like talking to Gemini or ChatGPT on a free plan with their information not only seeming like best guesses, but also incorrect at times unless I prompted a correction and got affirmation.
I found I walked away from my call with less confidence in my next steps that prior to the call, and if I had taken their advice, I would be in financial trouble, and potentially legal trouble.
I cannot in good consciounse recommend their services and would actively advice you to find a tax consultation service that DOES NOT advertise their use of AI and appear to be a more legitimate financial advisor than an digital company trying to promote undereducated/trained team members 'enhanced with AI' into positions of consultancy.

13 May 2026
Unprompted review
Taxfix UK (formerly TaxScouts) logo

Reply from Taxfix UK (formerly TaxScouts)

Hi Liam,

Thank you for taking the time to share your detailed feedback. We are very sorry to hear about your disappointing experience with our tax consultation service.

We understand that receiving clear, accurate, and confidence-inspiring advice is essential, particularly for complex international tax situations. We sincerely apologise that the guidance you received did not provide the clarity and assurance you needed, and that you left the call feeling less confident than before.

This is certainly not the standard of expertise we strive to deliver, and we regret that your experience left you feeling concerned and unsupported.

We take feedback like this very seriously and would appreciate the opportunity to investigate what happened. Our team will be reaching out but if their is anything further, please contact us at support@taxfix.com and a member of our team will follow up with you.

Once again, we are very sorry for the frustration this has caused. We truly appreciate you bringing this to our attention as it helps us improve.

Best regards,

Taxfix

Rated 5 out of 5 stars

Quick and straightforward tax returns

Taxfix guides you through providing the data for a self-assessment tax return - a human accountant compiles the form, makes the submission and answers any questions. I've had the same accountant with Taxfix for three years

I consider it good value for money

25 May 2026
Rated 5 out of 5 stars

Taxfix

Cheers very fast and easy to do and professional. Very happy with the service they provide. Thanks

18 May 2026
Rated 5 out of 5 stars

Quick and easy, painless too!

used TaxFix when their were tax Scouts before always had good service, my Accountant got my tax sorted out quickly and it takes all the worry out of doing my return, now using them for MTD so hoping that goes as easy. There is one thing they could do better.... pay the tax! i dont like that bit.

22 May 2026
Rated 1 out of 5 stars

only use if you want to get fined by a…

only use if you want to get fined by a tax office. I've got 450 euros in penalties with them and an absolute hell of a customer "support".

18 May 2026
Unprompted review
Taxfix UK (formerly TaxScouts) logo

Reply from Taxfix UK (formerly TaxScouts)

Hi Leta,

Thank you for taking the time to share your feedback. We are very sorry to hear about the penalty you received and the frustration this situation has caused.

It looks like this review was posted to our UK page by mistake. You will need to speak with our Spanish support team to get this investigated and resolved.

Please reach out to them directly at soporte@taxfix.com so they can assist you right away.

Best regards,
Taxfix

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