Second year of tax returns and I'm very happy! My accountant Svetlana is absolutely amazing <3 She makes everything so easy and stress free, I truly enjoy my experience working with TaxScouts now n... See more
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See what reviewers are saying
Rapid turnaround with a clear document requirement upload process for self assessment tax returns. The messaging service allows you to ask questions direct to the accountant dealing with your return a... See more
Submitted my tax return early this year - first time ever. Thanks to Suzanne Booty who has made my previous tax returns significantly easier, this has encouraged me to get started early this year.... See more
It’s always easy to use Taxfix; they’ve promptly answered any questions I’ve had with clear explanations, and their online portal is clear and very user friendly. Doing my tax return almost becomes fu... See more
Company details
Written by the company
Taxfix (formerly TaxScouts) is the UK’s leading financial platform for digital tax solutions. We are transforming one of life’s most complex and stressful tasks – filing taxes – into a simple, secure, and personalised experience by combining AI technology with access to qualified accountants.
Contact info
United Kingdom
- support@taxfix.com
- taxfix.com/en-uk
4.7
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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It was very easy to provide information…
It was very easy to provide information and upload my details
18 May 2026
So wonderful...this is my 2nd year with…
So wonderful...this is my 2nd year with TaxFix...professional & simplify things to understand.
A special thanks to Lisa.
Thanks.
24 May 2026
Quick and easy, painless too!
used TaxFix when their were tax Scouts before always had good service, my Accountant got my tax sorted out quickly and it takes all the worry out of doing my return, now using them for MTD so hoping that goes as easy. There is one thing they could do better.... pay the tax! i dont like that bit.
22 May 2026
Pricey but worth the money for the…
Pricey but worth the money for the swift responses and secure handling of your data.
22 May 2026
Fast, efficient and professional
Fast, efficient and professional. Excellent service overall..
22 May 2026
Nice and easy
5 May 2026
Chris from Taxfix was very helpful and…
Chris from Taxfix was very helpful and efficient. I appreciate the good customer service. Clair
26 February 2026
only use if you want to get fined by a…
only use if you want to get fined by a tax office. I've got 450 euros in penalties with them and an absolute hell of a customer "support".
18 May 2026
Unprompted review
Reply from Taxfix UK (formerly TaxScouts)
Hi Leta,
Thank you for taking the time to share your feedback. We are very sorry to hear about the penalty you received and the frustration this situation has caused.
It looks like this review was posted to our UK page by mistake. You will need to speak with our Spanish support team to get this investigated and resolved.
Please reach out to them directly at soporte@taxfix.com so they can assist you right away.
Best regards,
Taxfix
Excellent service
11 May 2026
Great
Great service. Reasonably priced. Easy to use website. Just need your app to work for UK
18 May 2026
Quick & easy process
My accountant, Hannah, made the process really smooth by answering all my questions promptly and with the right amount of detail - not complicating anything unnecessarily! Once I'd completed my bookkeeping, the filing process was quick and easy, and everything was delivered straight to my account area to download. Can recommend!
16 May 2026
I pay and my Accountantvery good accountant John sorts very…
I pay and my Accountant sorts very quickly and very helpful I have them for about 4 years now.
11 May 2026
Been a customer 4 years.
Been a customer 4 years.
If i go on as a new customer you'll do my tax return for £40 less than as an existing customer. How to lose a customer .... simples
16 May 2026
Unprompted review
Reply from Taxfix UK (formerly TaxScouts)
Hi Dave,
Thank you for taking the time to leave your review, and for being a customer with us for the last four years.
We’re very sorry to hear about your disappointment with our pricing. We understand how frustrating it can be to feel that your loyalty isn't being recognised, and we sincerely apologise that this has been your experience. This is certainly not the impression we want to give our valued customers.
We would appreciate the chance to look into this for you and discuss your account. If you could please contact our team at support@taxfix.com using your registered email address, a member of our team will be happy to follow up with you directly.
Thank you again for bringing this to our attention. Your feedback is very important to us as it helps us to improve.
Best regards,
Taxfix
John Webb from Tax Scouts provided a…
John Webb from Tax Scouts provided a professional and helpful service from start to finish. He was clear, knowledgeable, and made the tax process much easier to understand. I appreciated his attention to detail, quick responses, and friendly approach. I would definitely recommend him to anyone looking for reliable tax support.
15 May 2026
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