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Taxfix UK (formerly TaxScouts) Reviews 

7,486
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,012 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention how simple the digital platform is to navigate and how wonderfully supportive the professional accountants are during the entire process. Customers genuinely appreciate the fast response times and seamless assistance received when completing their annual tax returns smoothly. Some reviewers were not happy with the overall communication, noting delayed replies, prolonged waiting times, or completely ignored messages from their assigned representatives. A few other consumers also felt that specific inquiries were unfortunately met with unexpected additional charges or insufficient guidance when handling complicated tax matters.

What people talk about most

Service

Customers had positive experiences with service, frequently highlighting quick response times, excellent... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising accountants for being extremely efficient,... See more

User experience

Consumers find user experience to be positive, highlighting a smooth, quick, and very easy process for... See more

Response time

Customers consistently note positive experiences with response time, highlighting fast turnaround on queries... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting a smooth process with great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the second year I have utilised TAXFIX and I can't praise them enough. On both occasions HMRC owed tax returns back to me. I would never have been able to complete the tax returns myself.... See more

Rated 5 out of 5 stars

Great service again from Taxfix for my self-assessment, after previously using them (as Tax Scouts) a few years ago. So easy to load required information, and the ask, and get answers to, whatever que... See more

Rated 5 out of 5 stars

I am very amaze as to how quick i was able to get my self-assessment completed. This was fantastic and the correspondence i received throughout was immense and without delay. Highly experience staff a... See more

Rated 5 out of 5 stars

I wish I had used this service sooner!! Filing a tax return has always been a bit daunting for me as I am a complete dunce when it comes to tax. I decided to use taxfix after a poor experie... See more

Company details

Written by the company

Taxfix (formerly TaxScouts) is the UK’s leading financial platform for digital tax solutions. We are transforming one of life’s most complex and stressful tasks – filing taxes – into a simple, secure, and personalised experience by combining AI technology with access to qualified accountants.

Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(7,486)

976 reviews in the last 12 months

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Rated 5 out of 5 stars

Seamless experience

I’d been putting off my Self Assessment, but Taxfix made it easy. I was matched with Katherine, who was responsive, explained everything clearly and took the time for a call. She was thorough and picked up reliefs I didn’t know I could claim. Highly recommend.

21 October 2026
Rated 5 out of 5 stars

Quick and efficient

Quick and efficient, all my queries answered within hours if being posted. Would really recommend Julie at TaxFix.

20 October 2026
Rated 5 out of 5 stars

Perfect

Spot on, Daud addressed my issue and went beyond, clear fees and swift response

14 October 2026

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