Taxfix UK (formerly TaxScouts) Reviews 

7,350
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Second year of tax returns and I'm very happy! My accountant Svetlana is absolutely amazing <3 She makes everything so easy and stress free, I truly enjoy my experience working with TaxScouts now n... See more

Rated 5 out of 5 stars

It’s always easy to use Taxfix; they’ve promptly answered any questions I’ve had with clear explanations, and their online portal is clear and very user friendly. Doing my tax return almost becomes fu... See more

Rated 5 out of 5 stars

Submitted my tax return early this year - first time ever. Thanks to Suzanne Booty who has made my previous tax returns significantly easier, this has encouraged me to get started early this year.... See more

Rated 5 out of 5 stars

My accountant Zac was excellent from start to finish. Very quick and thorough and kept me informed throughout the whole process. Will definitely use again. Thank you.

Company details

Written by the company

Taxfix (formerly TaxScouts) is the UK’s leading financial platform for digital tax solutions. We are transforming one of life’s most complex and stressful tasks – filing taxes – into a simple, secure, and personalised experience by combining AI technology with access to qualified accountants.


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4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

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4.7

All reviews

(7,350)

1,008 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Extremely professional and…

Extremely professional and knowledgeable service, mostly same day response. I would wholeheartedly recommend Kingsley to deal with your tax affairs. He shows great patience in explaining the complexities of modern day taxation to the client in a readily understood manner. It takes a little while to grasp the layout of the Taxfix format, but help is at hand.

16 June 2026
Rated 5 out of 5 stars

If you're new to self assessment and overwhelmed - the search is over

This was my first time doing my self assessment - and I have a few revenue streams so it wasn't an easy one. It had been causing me a lot of anxiety and I honestly couldn't have wished for a better experience. Chaudhry Suleman answered all my questions with such patience and reassured me that everything I'd been recording was correct.

15 June 2026
Rated 3 out of 5 stars

Not sure

Have been using tax scouts for a few years however this time I had a query on a number and didnt get a reply I had to chase up a second time. It turns out the figure I had queried was added up incorrectly, although it was a small discrepency, it's made me a little uneasy for next time.
Website easy to use, clear and I'm normally a fan of this service

7 June 2026
Taxfix UK (formerly TaxScouts) logo

Reply from Taxfix UK (formerly TaxScouts)

Hi Jennifer,

Thank you for taking the time to share your feedback, and for being a loyal customer for several years. We're glad to hear you find our website clear and easy to use.

We are, however, sorry to learn about your recent experience. We understand that accuracy and timely support are crucial, and we regret that we fell short in this instance. It is not our standard for customers to have to chase for a reply, and we understand why this, combined with an error, would make you feel uneasy.

We want to ensure you feel completely confident using our service in the future. If you would like to discuss this further, please don't hesitate to reach out to our team at support@taxfix.com with your registered email address.

Your feedback is invaluable as it helps us to review our processes and improve. We appreciate you bringing this to our attention and hope to provide you with a much smoother experience next time.

Best regards,
Taxfix

Rated 5 out of 5 stars

Cannot recommend highly enough

Cannot recommend highly enough. Extremely user-friendly platform together with a helpful, friendly and efficient personal tax advisor who is quick to respond and happy to answer any questions. The whole process was simple, fast and efficient.

From a sole trader who knows nothing about tax, this service is a cost-effective and efficient life-saver, managing my self-assessment return every year!

12 June 2026
Rated 5 out of 5 stars

Easy Tax Return with clear Communication

Having the same accountant that I have worked with for 3 tax years.Having the confidence to refer a new client and they receiving a 35% discount and I getting £25.00!

Very quick turn around,great communication and clarification to address issues with HRMC

26 May 2026

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