takeaway.com/bg Reviews 

Really quick delivery and fantastic service from Dimitur (order VR75NM)!

Rositsa delivery girl was fantastic, kind manners and warm attitude.

when someone orders food they expect it in the next 30 to 45 minutes but waiting more than 2 hours this is very disappointing and not professional

The timing doesn't correspond when you are making the order and later when it's already confirmed.

Awful experience - the time tracker is off - you get your food hours after you've ordered.

Better go visit the restaurant

Today I was an unintentional witness of the worst case behaviour from one of the delivery people towards a pizzamaker in Varna, Bulgaria. He was so offensive towards the woman, blabbing all kinds of swear words and hurtful things to her and for what? They should definitely consider what kind of people they're hiring. Awful, just awful. I would definitely reconsider using them for my orders. Do NOT berate people like that. It leaves a bitter taste even if the woman did somethinghing wrong...

It was a good service!

They are terrible with the job they do.
Slow delivery, cold food, won't order again.

Everything is perfect, delivery is always on time, they work with great restaurants and their customer support is amazing, they always call and reply extremely fast, very polite, and any minor inconvenience for the customer is compensated with a coupon or something complimentary from the restaurant 10/10 recommend

The delivery guy explained that the company told him to not leave the food to your door.
I would not recommend this company.

Customer service is terrible, the interaction with clients is not up to par. Consultants cannot write in proper Bulgarian, making basic mistakes. Time to reply to a client is way to long. There is so direct phone or live chat to contact. Slow delivery times, sometimes rude drivers.
Platform not user friendly, Food Tracker does not work.

hi,I am working with this app a lot,most of the time I am happy, off course from time to time there are cancellations of food orders due to different reasons, but the experience I had yesterday is extremely unprofessional and even close to a lay/fraud. I made a food order around 22:50, after 5 minutes got a phone call from representative of takeaway, saying the restaurant have to cancel my order( unprofessional,it's not the first time....but it's can happen) , when I said that is not serious and unprofessional, the representative promised to send me a voucher for the inconvenience - I told her that you promised me this voucher in the past, and I never got it- and specifically asked her to which email they gonna send it, cause I am aware they have 2 emails at their system - around 10:00 today, I checked few times my both emails, no voucher arrived- not surprised, I wrote to the costumer service of takeaway, all my experience- received few minutes ago, an email saying they sent the voucher, and accusing me with bold letters not checking my other email !!!! sent them a screenshot of my other email showing nothing arrived+I checked the spam as well....waiting for their response. so what we had here? unprofessional and not serious way, not for the first time, that after that , by 2 representatives of takeaway became a lay as well. so good they are not the only ones , I will never order from them again!!!