Really poor experience. Ordered a training top for my son’s local football team. The size chart is ridiculously complicated to understand. Chose to do pick up from the club to save on the high shippi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered from here three times now for two different school sports kits and swimwear. Orders have been processed quickly on all occasions with a fast delivery time. Seemless exchange process - I ordere... See more
For some unknown reason our son’s school are forcing us to use this awful supplier rather than going to the shop near the school where clothes could easily be tried on and bought. Surridge have had... See more
This is an awful company to have to deal with for school sports uniform. To charge £7.20 to deliver one small item within the UK is outrageous.The items also dont come named unless you want to pay fo... See more
2.4
Poor
26 reviews
Replied to 20% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Don't bother!!
I ordered my sons pe kit from surridge in August & 2mths later its still not arrived, its showing as 'not yet shipped' on my order details. & by reading the reviews I'm not the only one with this problem.
I've messaged customer service but not yet had a reply! They've happily took my money out though. Terrible service!!!
19 October 2021
Unprompted review
Give them a miss
Seems I am not the only one to experience this appallingly bad company.
This company are rubbish they really are. After chasing for my non delivery, apparently the package got lost in transit despite the order still showing as "processing" !
I was then promised and assured a new set would be with me 72 hours later. Seven days have now gone and no delivery, and surprise surprise order is still showing as "processing".
Avoid
23 September 2021
Unprompted review
Poor quality
Poor quality, logos peel off, size guides are useless and you can't return items, delivery charge is £6!
16 September 2021
Unprompted review
If I could give zero stars I would
If I could give zero stars I would. Absolutely joke of a company, zero customer care or communication. Size guides are useless as most of school Pe kit is in unisex sizes (which there's no size guide for) waited 2 weeks after ordering to be sent the wrong logo on my items, No apology at all. Had to send back the items even though I was isolating for them to remove the wrong logo and put the correct one on. And to think I hav e no choice but to buy from these clowns again when I need more Pe Kits which I'm sure I will do soon due to the appalling quality.
27 August 2021
Unprompted review
Don’t order from this company appalling…
Don’t order from this company putting Families out of pocket. £6 delivery charge to start off and sizing chart doesn't reflect the true sizes. Then to be told they won’t accept any exchanges or returns
4 August 2021
Unprompted review
Don’t use this company for teamwear!
This company take forever to deliver any teamwear. I’m informed that this company was like this prior to COVID. Most club members have had to wait a month for delivery. On top of that delivery was £12!!! This is a collective complaint from club members and not a one off.
13 May 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.