Apple Reviews 

I inadvertently purchased a hidden camera finder which I deleted within minutes I got charged for almost $30 for that app even though I deleted as soon as I new it was a pop up not the camera I actually bought I was charged $30 (10 days later).
Avoid this predator, cohort of Apple.
Muhammet Yalcın Ozdemir Halil Ibrahim
Karahan Mustafa Ayten Kupertino Bilisim ...
Download apps by Muhammet Yalcın Ozdemir Halil Ibrahim
Karahan Mustafa Ayten Kupertino Bilisim Yazılım K.S, including
Cube Solver 3D - Magic Cube, ...

bad design.

you should be able to login to you apple account, prove your identity and initiate a backup on an old iphone with a broken screen.

you cant do that.

cant wait to leave apple and explore other providers.

Tried twice this morning to ring the Exeter store but get a robot instead, I answered all the questions & get put on hold to speak with someone only to be cut off after 10 minutes of crap music. Not happy!

The worst customer service I have ever received. Absolutely appalling from such a big company.

Apple disabled iMessage and FaceTime on my number claiming spam. I am not a spammer. I've had this number over 20 years. It's tied to my work, my family, and my life.

My kids can't respond to my messages or FaceTime me. That is a safety issue. My father is in a nursing home and I can't FaceTime him either. I lost client business because iMessage stops working with zero warning and zero explanation.

I've spent over $50,000 on Apple products over 19 years. iPhones, iPads, Macs, MacBooks, Mac Minis, Apple Watches. I bought into this ecosystem because everything is supposed to work together. Apple ripped out two of the most critical features with no warning, no explanation, and no real path to fix it.

I have spoken with 7 Apple advisors. I have submitted the dispute form 4 times. Every single time I am told there is nothing they can do. That is unacceptable.

This is not a glitch. This is not an inconvenience. Apple is taking back features that customers already paid for and leaving them with no recourse. That is theft.

I am not alone. This has happened to countless other customers. Apple's automated system is punishing real people with no accountability and no fair appeal process.

I will keep posting on every site I can find until Apple makes this right.

@Apple @AppleSupport #Apple #iMessage #FaceTime #ConsumerRights

I have been having an issue with my brand new iPhone and Apple support have been absolutely no help at all. I’ve called at least 6 times and no one has a clue on how to resolve it.

Apples policies are disgusting when a minor accidentally purchases an app ! There is no consideration for refund!! they are like predators waiting for you to let your guard down!! Even chain stores give you 30 days return ! F you apple for stealing $190 off of me and countless others ! This will always leave a bad taste in my mouth!!!!!!!!!!!!

Problem solved, but hanging up on customers is a pathetic look for Apple.

Apple .com needs to start putting what the purchase is on the ticket when they send it the only thing they put is the price. I wanna know what in the heck you're taking money out of my account for so it should be labeled. This is ridiculous. We're in 2026 come on people put what the money taken out is for so we know so we don't have to waste our time calling you sitting on hold all day trying to get a hold of Customer representative just to fix it or find out what it is change it up. This is ridiculous.

I needed help with a refund, Daniel helped me with it and he was a big help. Still haven’t gotten to see if the refund was approved, but he was still a big help!

I called about the purchases and the rep pretty much called me a liar and hung up. She did not mention her name or file a refund for which i asked for. She was not apologetic either.

I really hope Apple goes bankrupt I go to call Apple support for 14 viruses and they they say oh we can’t remove viruses from iPhones what the hell type of company is this I recommend everyone not get a Apple product or iPhone from Apple they are done with my business!!!!!!!!!!🤬🤬🤬🤬🤬🤬🤬😡😡😡😡😡😡😡😡😡

This company ( AppStore)charged me$59.99 without my permission when I uploaded by mistake application which one I didn’t need!!!
Normally before charges they should show price of application and suggest free period,but this time they did not. After downloading I tried opening application and see big surprise! I was charged without showing me choice!!!
There is big unfair and looks like criminal!
After minutes I deleted application and made complaint. Resume was negative!!! I applied for review with explanation this case, but renewed was negative!!!!
Process of selling is scammed!!!
I am 81 years old pensioner and similar case happened before ( with small amount of money)
Finally we have to stop the continuous practice of criminal charges by making trick with customers!!!

it was okay. i think some of their workers didnt know their rules. im under 18 and didnt know u had to be 18+ for a stand alone apple cash. we went through this whole process of my account trying to get unrestricted and it took 5 people to realize i couldn’t even use it stand alone anyway.

The man I spoke to on the phone at customer service was honestly lovely, but he did feed me a lot of false information, it’s crazy that AI fixed my problem but he couldn’t!! He told me I couldn’t use my gift card on apps or games that weren’t in partnership with Apple, AI told me to click Apple account and don’t be worried that it shows your main card to pay because it will still come off of your balance, which low and behold it did!

I sent in two iPhones as trade in for two new iPhones. Only one received a credit. The other one was denied. They sent a picture of the phone all smashed in. Clearly happened after it was sent either in transit or at Apple facility since it was in great shape. I had it in a case with a new screen protector. I have no recourse. They simply denied giving me $200 that was promised. Beware!

The most terrible service and company ever! I was subscribed to unclear apple services through my daughter's account. I don't hold apple account. I wanted to request a refund and a cancelation of unclear automatic payments from my PayPal Pal account. Since I don't hold an Apple account they refused to provide me any service and refused to discuss it with my daughter since she is a minor. Thankfully I was able to cancel these automatic payments via PayPal but I wasn't able to receive a refund from Apple. I will try to open a dispute via PayPal however the chances it will be successful are very low because it's a services payments. So if you ever purchase any app in Apple, always remember you are automatically subscribed to automatic payments for this service, unless you cancel this feature via your credit card, PayPal PayPal or bank account.

Just purchased a pair of beats flex they dnt work straight out of the box and they are charging me 101$ to fix. even after showing them the receipt. terrible customer support. total trash stay away from apple devices uf you want them to keep robbing you

got charged extra on a product, support lied to me for 3 hours about what it was for with ai responses, then when i proved it was a false charge they didn’t refund it.

I would make this a zero star rating if I could. The Apple Customer Services and the lack of service and interest is disgusting.

I have been a paying account holder for over 10 years, and all of a sudden I get locked out of my account, blamed for closing my account, told I won't get a refund and they will not be making any effort further....

I woke up to no music and have tried for over 2 weeks to resolve my account issues. I took no action to lock in disable my account, but I have been locked out.

After 2 occassions of being on the phone with them for 1.5 hours and trying desperately to get my point across, they ask me what I did to my account to lock it (clearly they made mo effort to listen to my pleas). Frustrated, I asked for my case to be escalated.

I then speak to a manager who tells me that I deactivated my account and when that happens they can't give a refund. That is THEFT!!! I have paid for that account. Apple kicked me out and now they say because of my actions I am not entitled to a refund. THAT IS THEFT!!!!! I did not disable or lock my account and I have made that clear!!

Imagine your company policy is to kick people out of their accounts that hey have paid for and deny any resolution or refund. APPLE ARE THIEFS!

Please can someone help me get a refund or advise how I can get some help!