Studio Empoli Reviews 97

TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

Pathetic after sales services. I initiated a refund request for which 16 days have passed still they didn’t return my money back. Some lady picks up the phone on their registered number making excuse... See more

Rated 3 out of 5 stars

I loved the shoes as there was no compromise on quality as usual but delivery got delayed by a week which was against the commitment. And shoe care was sold out and I haven't got it yet which was supp... See more

Rated 1 out of 5 stars

I had ordered three shoes with a request for color alteration in one of the articles. Unfortunately, they didn't take heed at all. I was repeatedly provided false assurances via WhatsApp, stating tha... See more

Rated 5 out of 5 stars

Alhamdolillah I'm more than satisfied i just love ds studio empoli shoes.... I ordered my special size 46 in studio empoli production they just wondered me yar how can they made as perfect as i say 1... See more

Company details

  1. Shoe Store

Information provided by various external sources

Experience the world's finest handcrafted leather shoes for men made using purely traditional craft methods.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

97 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

I will provide overall this…

I will provide overall this "studioempoli" as an excellent platform for leather shoes. Pure and shining leather, excellent customer service and most importantly the craftsmanship is great.. I am totally satisfied from the quality they are providing

14 March 2020
Unprompted review
Rated 4 out of 5 stars

Shoes were good

Shoes were good. Slightly loose but fixable with additional sole. Material and finish was up to desired level

13 March 2020
Unprompted review
Rated 4 out of 5 stars

The experience!

The quality over the period has deteriorated. The first two pair of shoes which I bought more than a decade ago are still in excellent tip-top shape. Later about five years back, I bought couple of pairs which I noticed were not as good as the earlier ones. I noticed the color of leather on toe vamp gone out in just after wearing it few times even before polishing it first time. After polishing the color/style won’t last couple of hours and looks bad. Further the toe vamp leather was really hard instead comfortably soft. It bites when you walk. I ordered one pair last year through online and surprisingly I found it good!

12 March 2020
Unprompted review
Rated 4 out of 5 stars

Product was same what I ordered but…

Product was same what I ordered but size was an issue . Though I called them to replace the size , which they agreed , now I ll be shipping back to get the actual size .
But one thing is marvelous, and that is the follow up by the company. Once my complain was lodged , they keep me updated & rectify the situation. Impressed with the customer service

9 March 2020
Unprompted review

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