Some of the best rates for fixed savings accounts out there. The whole signing-up process went well; no issues at all. User-friendly website and smooth experience.
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Registered and set up a new account online ready for a transfer of funds. Online set up was simple and efficient. Email query responded to well within the 24 hours advertised. A telephone call was an... See more
So far so good . Opening the 1 year fixed account was easy . The online "signing the account application form" was a bit unusual . First time in 24 years of online banking have I done that and n... See more
Company replied
Unlike other companies that emphasises you will get a response to your questions etc. - Stream Bank respond within 24 hrs. Verbally, your Customer services speak with a clear English voice - which... See more
Company replied
Company details
Written by the company
StreamBank is a new specialist Bank, founded to serve specialist property and savings customers with the best financial solutions, through the combination of experience, judgement and desire to find a solution.
Contact info
Capital Tower, 23rd Floor, Greyfriars Road, CF10 3AG , Cardiff, United Kingdom
- 02039626511
- savings@streambank.co.uk
- streambank.co.uk
4.6
Excellent
154 reviews
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Easy to communicate with
Easy to communicate with, very helpful and friendly when opening an account that was not straightforward, but it all went very smoothly.
1 September 2025
Easy to inderstand the maturity options…
Easy to inderstand the maturity options and to navigate my way to placing my cash for another year.
26 September 2025
Reply from StreamBank
We're glad you had a good experience using our services. At StreamBank we aim to be accessible and offer good rates.
Reply from StreamBank
Thanks for your feedback, we're pleased to hear you had a good experience.
Excellent customer service
Excellent customer service. Quick response time and you actually get to speak to a human being. Would thoroughly recommend.
1 August 2025
Reply from StreamBank
Thanks for the positive feedback
Courteous service and extremely professional.
We have invested with StreamBank on a number of occasions and each time we have felt valued as customers. Any investment questions have been answered professionally and promptly by the team and we would not hesitate to make additional investments with this bank.
9 September 2025
Reply from StreamBank
We're really glad you had such a positive experience and have decided to stick with us. Thank you
Answer phones quickly and very informed.
1 September 2025
Reply from StreamBank
We're glad you had a good experience using our services.
Reply from StreamBank
Thanks for the positive feedback
Well informed and plan was…
Well informed and plan was straightforward - happy to save again with streambank
24 July 2025
Easy processes and very experience…
Easy processes and very experience staff when you need assistance.
6 August 2025
Good interest rates offered
20 August 2025
Good communication and security
Good communication and security. Would prefer better interest rate tho!
15 August 2025
The customFixed bond transferer
The customer support were very helpful with transferring my 1 year fixed bond on to a new product with ease.
10 July 2025
Great Bank
Easy set, great customer support, good selection of accounts with good rates of interest
6 June 2025
Excellent rates of interest
Excellent rates of interest, good online functionality & prompt responses to messages !
17 May 2025
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