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Afin Bank Limited – Empowering Financial Inclusion Through Effortless Digital Banking Afin Bank is a UK based digital bank dedicated to serving the underserved. We offer mortgage solutions through intermediaries and direct to customers, and savings solutions via our simple, secure mobile app. Backed by WAICA Re, our regulated services include FSCS-protected savings and both residential and buy-to-let mortgages across England and Wales.
Lower Ground Floor, 10 Chiswell Street, EC1Y 4UQ, London, United Kingdom
4.0
6 reviews
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Reply from Afin Bank
Thank you so much for your review and support!
We’re thrilled you were able to open a savings account with us and found the process easy.
We truly appreciate your feedback and look forward to supporting you as you continue your savings journey with us.
The lender was very easy to communicate with and has been supporting the process from day one to the end, additionally thx to using the same solicitors for the lender and borrower helped immensely to speed up the process. All the experience has been very positive. Recommended.
Reply from Afin Bank
Thank you so much for taking the time to leave such a positive review. We’re delighted to hear that you felt well informed and supported throughout the process, and that our communication helped make the experience smooth from start to finish.
At the heart of what we do is a commitment to making banking effortless, so we’re very pleased to know that our service supported you on your lending journey. We’re also glad that using the same solicitors helped to speed up the legal process and contribute to such a positive overall experience.
Thank you again for your recommendation, it really means a lot to us.
Great fixed 5 year rate, app was easy to use, although I had issues with the verification process, but after several attempts of various utility bills the AI finally approved the account. Great rate of interest and like that I can go in and check the daily added interest.
Reply from Afin Bank
Thank you so much for your review and kind words.
We’re thrilled you’re happy with our 5-year fixed rate and that you’re enjoying using the app, especially being able to check your daily interest. We really appreciate your patience during the verification process and are so glad it all worked out. We’re always on hand by phone or email if you ever need us, and our website, afinbank.com, also has lots of useful information.
They offer a top interest rate for one year fixed and the best banking app EVER - fast and clear and friendly. A really beautiful design. And I like the way they show the balance instantly, with the daily interest added. Congrats Afin. Stay as sweet as you are!
Reply from Afin Bank
Thank you so much for your review and for your kind words.
We’re thrilled you’re enjoying our one-year fixed rate. It’s great to hear the app’s design, speed, and daily interest updates make your experience even better.
Our goal is to make banking clear, friendly, and rewarding. It’s wonderful to know this approach works for you.
We truly value your feedback and look forward to helping you as you continue your saving journey with Afin.
So far so good...the app was easy to sign up with and I got registered easily. The app shows a daily balance showing the total invested plus the interest.
Reply from Afin Bank
Thank you so much for your review and your kind words and support!
We’re thrilled you found the sign-up process effortless and that you’re enjoying the daily balance feature. Transparency and ease of use are at the heart of what we aim to deliver, so it’s great to know this has made your experience positive.
We truly appreciate your feedback and look forward to supporting you as you continue your savings journey with us.
Cannot progress through the application. It says passports issue bythe UK are not an accepted identity document!
Reply from Afin Bank
Hi,
We’re really sorry to hear about the difficulty you’ve experienced with your application. We appreciate you bringing this to our attention as we do accept UK passports for proof of identity, so we’d love to get this resolved for you.
Please contact us directly on 0333 344 2974 (Monday to Friday, 9 am – 5 pm) or email us at support@afinbank.com with more details so that we can investigate and assist you as quickly as possible.
Thank you for your patience, and we’re looking forward to putting this right.
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