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StockX Reviews 269,293

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TrustScore 4 out of 5

4.2

Shoe Store
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Review summary

Created with AI, based on recent reviews

Evaluating 50,099 reviews, reviewers had a great experience with this company. Customers consistently find a wide selection of products, including rare items, often at good prices, sometimes even below retail value. The verification process for authenticity and the quality of the products are frequently praised, ensuring customers receive genuine items as described. Many also highlight the efficient and timely delivery, with items arriving well-packaged and in perfect condition, often ahead of schedule. However, some customers also noted issues with shipping carriers, experiencing delays, lost packages, or items being left in unsecured locations. There were also instances where products arrived with imperfections, incorrect sizes, or in damaged packaging, despite the verification process. A few other people also felt that customer service responses to these issues were not always satisfactory, leading to frustration regarding returns or exchanges.

What people talk about most

Product

People report positive experiences with product, often receiving items exactly as expected, in good... See more

Delivery service

Customers had positive experiences with delivery service, frequently noting fast shipping and timely... See more

Quality

Users describe positive interactions with quality, with many reviewers confirming the authenticity of items... See more

Order

Customers consistently note ambiguous experiences with order, with some praising the ease of ordering and... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers finding great products at good or even... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The website was cool, I suggest that one has to make sure you look very throughly for the right sizes, condition of the item and make sure it is what you want. Cross all your T’s and dot all your I’s... See more

Rated 4 out of 5 stars

Honest Company. Responsive customer service once you connect. Return Policy is my only BIG complaint ( hence 3/mostly 4 stars). MAKE SURE YOU WANT THE SHOE OR SNEAKER AND KNOW YOUR SIZE!!! It is... See more

Rated 5 out of 5 stars

Took a bit for reseller to send to stock X. They're verification process and shipping is always good. This one took a bit longer but I collect to wear for personal collection. Prefer perfection on qua... See more

Rated 5 out of 5 stars

Bought jordan 3 word best dad, gorgeous shoes and great service. Just a note: I asked for shipping to Morocco, and UPS Morocco proved to be shameful for the occasion customs clearance of the package.... See more

Company details

  1. Shoe Store
  2. Collectibles Store
  3. Electronics Store
  4. Fashion Accessories Store
  5. Handbags Shop
  6. Watch Store

About StockX

Written by the company

Welcome to the official Trustpilot x StockX page. We appreciate your reviews of our products and services - let us know how we can do better.

How It Works

We strive to be the Marketplace of Current Culture.

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, shoes, apparel, electronics, collectibles, trading cards, and accessories.

StockX Verified

Every item sold on StockX goes through our proprietary, multi-step Verification process, or comes directly from a StockX Verified Seller who has met StockX's rigorous standards for condition, safety, and security. Items verified by StockX are shipped from Sellers to our Verification Centers, where our global team of experts uses a rigorous, multi-step verification process. Items from StockX Verified Sellers are shipped directly from the Seller to you. Sellers in this program must meet StockX's rigorous standards for safety and security by following a strict set of policies and standard operating procedures.

Learn more about our Verification process here.

The Power's In Your Hands

Buying on StockX

We don’t determine the price, you do. As a live marketplace, StockX empowers you to Bid and Buy at real-time prices that reflect the current demand.

StockX
Shop Now

Selling on StockX

Whether you’re looking to make quick cash or start a reselling business, we have the tools to help you succeed.

StockX

What's Else Are People Saying?

"The approach solves a longstanding problem of high-end peer-to-peer trading: trust." - The Wall Street Journal

StockX's powerful platform connects buyers and sellers of high-demand consumer goods from around the world using dynamic pricing mechanics. The disruptive model affords unparalleled access and transparency powered by real-time data empowering buyers and sellers to determine and transact based on fair market value.

Read more about StockX.

Questions?

Learn more and chat with an agent in our Help Center.

Our Buyer Promise

A Verification Process You Can Trust

At StockX, our mission is to provide a safe and secure experience for buying and selling the world’s most coveted items of current culture. Since our inception, over 35M+ products have passed our rigorous verification process. Our goal, as it always has been, is for customers to access the most sought after products without the fear of receiving incorrect or inauthentic goods.

StockX Learn more about our Buyer Promise here.

Contact info

  • 1046 Woodward Ave, 48226, Detroit, United States

  • stockx.com

4.2

Great

TrustScore 4 out of 5

269K reviews

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Asks customers to review

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Rated 5 out of 5 stars

I have purchased sneakers from everywhere

I have purchased sneakers from Goat, eBay and now StockX. I heard a bunch of negative stuff from others regarding StockX, I experienced none of them. I love my new sneakers, the shipping was fast and I loved the notifications I received every step of the way. GOOD JOB STOCKX! Thank you!

19 June 2026
Rated 2 out of 5 stars

I was a little disappointed that it…

I was a little disappointed that it took over a month to receive my product, although the issue with initial seller are out of your control, I think they should mitigate that by finding maybe an express ship to those customers that go through it.

28 June 2026

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