Shoes were exactly what I expected. No issues at all. Wait wasn’t too long. Only reason didn’t give 5 stars is because I think the combination of fees/shipping should be a tad less. Although I underst... See more
Company replied
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Review summary
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I always have good experience with stockx. I have had a few issues but all in all I have been a team player since day 1 . I appreciate the fact you finally changed up the chat room so we can... See more
Company replied
I have no complaints about the shipping speed or the order processing. However, my order arrived in a crushed box, and the shoe tissue paper inside the shoes was completely torn
Company replied
Shoes was new as advertised. Little disappointed the Nike box came damage. As a customizer I depend it to be flawless for my customers including the shoe box.
Company replied
Company details
About StockX
Written by the company
Welcome to the official Trustpilot x StockX page. We appreciate your reviews of our products and services - let us know how we can do better.
How It Works
We strive to be the Marketplace of Current Culture. Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, shoes, apparel, electronics, collectibles, trading cards, and accessories.StockX Verified
Every item sold on StockX goes through our proprietary, multi-step Verification process, or comes directly from a StockX Verified Seller who has met StockX's rigorous standards for condition, safety, and security. Items verified by StockX are shipped from Sellers to our Verification Centers, where our global team of experts uses a rigorous, multi-step verification process. Items from StockX Verified Sellers are shipped directly from the Seller to you. Sellers in this program must meet StockX's rigorous standards for safety and security by following a strict set of policies and standard operating procedures.Learn more about our Verification process here.
The Power's In Your Hands
Buying on StockX We don’t determine the price, you do. As a live marketplace, StockX empowers you to Bid and Buy at real-time prices that reflect the current demand.
Shop Now
What's Else Are People Saying?
"The approach solves a longstanding problem of high-end peer-to-peer trading: trust." - The Wall Street Journal
StockX's powerful platform connects buyers and sellers of high-demand consumer goods from around the world using dynamic pricing mechanics. The disruptive model affords unparalleled access and transparency powered by real-time data empowering buyers and sellers to determine and transact based on fair market value. Read more about StockX. Questions? Learn more and chat with an agent in our Help Center.Our Buyer Promise
A Verification Process You Can Trust
At StockX, our mission is to provide a safe and secure experience for buying and selling the world’s most coveted items of current culture. Since our inception, over 35M+ products have passed our rigorous verification process. Our goal, as it always has been, is for customers to access the most sought after products without the fear of receiving incorrect or inauthentic goods.
Learn more about our Buyer Promise here.
Contact info
1046 Woodward Ave, 48226, Detroit, United States
- stockx.com
4.2
Great
265K reviews
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The product was alright the shipping…
The product was alright the shipping took like 3 months and half
10 June 2026
Late package but legit
I didn't like that my product was late by over 2 weeks but i did like that i eventually got it
1 June 2026
One of best experiences I had ordering…
One of best experiences I had ordering anything online, kept me in the loop the whole time! Very professional
Wish more companies took that much pride in their business
Thanks Bradley
10 June 2026
I've ordered a few sneakers from…
I've ordered a few sneakers from StockX...they have cool sneakers that you can't easily find anywhere else. The whole process has been very easy. The last pair I ordered had a very odd width and I was able to return it for a full refund with no issues. Very professional from A to Z! I highly suggest and I'll definitely shop again ;)
29 May 2026
The shoes were everything that I…
The shoes were everything that I expected and some thank you so much stockx
10 June 2026
Tim Tyme
Always a great selection and good prices!! You pay for what u get!! Quality and verified !! Good tracking on shipping throughout the entire process, always good transaction. Kudos
10 June 2026
Not as advertised.
Apparently buying a "new" pair of shoes means you'll get a pair of shoes in a damaged shoebox with half of the packaging missing.
10 June 2026
First time I used them
First time I used them. They were on point, excellent communication. Everything went the way it should have. Highly recommend!
9 June 2026
Sometimes it says express delivery and still doesn't come express delivery so what's the point of offering express delivery if you're paying for it and they still don't get what you're paying for for…
Sometimes it says express delivery for you to choose then you choose express delivery and it still gets delivered when they feel like it as of right now I've been waiting for a delivery to come Express it has not come Express now it's telling me it will be here sometime Monday it was supposed to be here on the 5th through the 10th today is the 11th make it make sense nevertheless on another occasion I bought a pair of green Foamposites they came with stains red stains almost look like blood I did not return the shoe as it is a hassle to return shoes to stockx not too happy with stockx right now
10 June 2026
great customer experience.
10 June 2026
Fast Delivery, Hassle free purchase
Easy purchase, Quick delivery, No hassles and didn’t use evri for delivery. Brilliant will use again A+++
1 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The improper packaging
The improper packaging, and the shoebox came damaged. First time receiving a damaged box. I can tell this is not coming from StockX warehouses. It did have a stockX verification tag, whoever shipped this to me did not care about handling or customer care. It took a long time to arrived because the first seller did not match, so they found another seller for the same cost. I prefer purchases to go to the StockX warehouse to get verified, packaged and then sent to me as they do a much better job.
This is a deceptive business practice where the sender intentionally use oversized box without padding.
9 June 2026
Reply from StockX
Hey there Jhonder!
Thanks for your review; we know how important your expectations are. In order to be able to provide you with the best support, we kindly ask you to contact us via our Buyer Promise form (https://stockx.com/help/contact/buyer-promise) and share more details about your item's condition.
If you need our assistance reviewing your case deeply, please fill out the form with the required pictures. Please keep in mind that the StockX verification tag needs to be still attached to the item in order to be eligible. We will be more than happy to assist you further.
Thanks,
StockX.
Too many fees,shipping should be…
Too many fees,shipping should be free,and you should be able to know who the seller is,I got shoes that were from china,everything on them was in Chinese,and I’m supposed to just except that’s it’s real.I don’t believe you.if I would of seen that it was a Chinese seller,I wouldn’t be trying to buy them.its like your protecting the seller but don’t give a shit about the buyer,need to be transparent,because I don’t believe anything you say.
9 June 2026
Amazing website
Amazing website, wonderful experience with every day new offers in a lot of things. The prices it’s very well and also the shipping cost it’s so logical. Thank you!
10 June 2026
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