Starling seem to operate very helpfully and facilities are useful. It takes a while I guess to find your way around any new site and I'm gradually doing that. I am a bit irritated by the fact that I... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Seamless transfer of funds between accounts. Clean interface in the app which makes it easier to navigate and find services. Overall, a very intuitive app that serves all my needs in app.
Company replied
I love this online bank. I like the instant notifications to my phone whenever money moves. You get a warning that a direct debit is due so you can be sure there are enough funds. Paying people is eas... See more
Company replied
I have been a costumer for many years and I find Starling Bank reliable, easy to deal with, and offering quite good deals for investing my money. The security levels are the highest I have ever seen,... See more
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Company details
About Starling
Written by the company
Hello, we’re Starling. Banking was broken – so we decided to fix it. The vision? Fast technology, fair service and honest values. All at the tap of a phone, all the time.
With smart insights into your spending habits, instant payment notifications, zero fees overseas and an application that takes mere minutes, this is banking – but not as you know it.
No fuss, no fees, no waiting around – just a free, fast and straightforward bank account that puts your finances at your fingertips so you can master your money.
Contact info
5th Floor, London Fruit & Wool Exchange, Duval Square,, E1 6PW, London, United Kingdom
- starlingbank.com
4.2
Great
47K reviews
Asks customers to review
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Reply from Starling
Thanks for the lovely review, Andrew!
We're so happy to hear this, and we'll keep up the good work. We really appreciate the support.
Team Starling
The application process took 24 hrs
The application process took 24 hrs for everything to be set up and ready to use, very easy and straightforward
11 July 2026
Reply from Starling
Hi Graham,
Thanks for the 5-star review. We really appreciate you sharing your experience!
Team Starling
Reply from Starling
Hi Mal,
Thanks for the great review! It's great to hear you've been finding the app helpful.
Happy banking,
Team Starling
Reply from Starling
Thanks for the 5 stars, James,
Great to hear we're able to keep things simple and easy to use.
All the best,
Team Starling
Always friendly helpful and efficient
Always friendly helpful and efficient. I’ve never had any problems with Starling Bank
4 July 2026
Reply from Starling
Thanks, Nigel,
Great to hear we've been there to support when needed.
Team Starling
Reply from Starling
Thanks Harry!
Won't keep you long, appreciate the review!
Team Starling
Starling isn't a secure bank
Starling isn't a secure bank. It doesn't perfom updates. This poses a risk to customers. Starling uses an obsolete version of Next js (15.5.20). This version contains vulnerabilities.
6 July 2026
Unprompted review
Reply from Starling
Hi John,
Thanks for your review. Rest assured, account security is our top priority. However, we'll pass your concerns along to the team.
Team Starling
So easy to open the account.
4 July 2026
Reply from Starling
Hi Andrew,
Thanks for taking the time to leave a review. We're really glad to hear you're enjoying banking with us, and that the account was easy to open.
Happy banking,
Team Starling
BUSINEES ACCOUNT WORSE THAN USELESS
I tried to add my wife to my Starling business account as a share holder. But the bots / algorithms they use totally cocked it up. They said it found a red flag. I’ve been with my wife for over 20 years. We have a mortgage together. And children. Because no humans or common sense are involved in the process, they didn’t ask any questions that could have easily have proven she was perfectly OK to be added. This ‘compromised’ my entire business account and me and I had to shut the whole thing down. Their advice? Move to a different bank…NOT FIT FOR PURPOSE FOR BUSINESS. Avoid.
1 June 2026
Unprompted review
Reply from Starling
Hi Diccon,
Thanks for taking the time to share your review.
We’re really sorry to hear we were unable to add your wife to the account.
Our business accounts require all directors and PCS’s to be onboarded as part of our security and regulatory requirements. If we cannot include all of the persons, we would be unable to offer banking services to the business.
We appreciate it must be frustrating for both yourself and your wife. If you would like to raise a complaint regarding this, please contact us.
You can learn more about our complaints process on our website: https://www.starlingbank.com/how-to-complain/
Team Starling
Reply from Starling
Hi there,
Thanks for your great review. We're glad to hear you've been finding the app easy to use.
Happy banking,
Team Starling
Very good service
11 July 2026
Reply from Starling
Hi Akmal,
Thanks for the review. We're glad to hear you're enjoying banking with us. If there's ever any feedback you'd like to share, please do let us know. We'd love to earn your full 5 stars.
Happy banking,
Team Starling
Great easy to use app great spaces in…
Great easy to use app great spaces in the app recommend to friends and family
11 July 2026
Reply from Starling
Hi there,
Thanks for taking the time to leave a review.
We're always working to keep banking simple, so it's great to hear you've been enjoying the app. We're glad features like spaces are helping you manage your money.
Happy banking,
Team Starling
High interest savings account set up…
High interest savings account set up instantly in the appraisal
11 July 2026
Reply from Starling
Hi Jayden,
Thanks for taking the time to leave a review. We're glad to hear you're enjoying banking with us.
Thanks again,
Team Starling
Reply from Starling
Hi Wendy,
Thanks for the great review. We believe banking should be simple, so it's great to hear you've been finding the app easy to use.
Happy banking,
Team Starling
Excellent service
Excellent service. Easy to do and easy to use.
Recommended by a grateful customer.
11 July 2026
Reply from Starling
Hi Simon,
Thanks for taking the time to leave us a review. It's great to hear that the app is easy to use and that you have some fantastic customer service.
Happy Banking,
Team Starling!
So easy to apply and get started on my…
So easy to apply and get started on my journey with making tax digital .
4 July 2026
Reply from Starling
Hi John,
Thanks for leaving a review. It's great to hear that you had an easy time applying and getting started with your journey with us.
Team Starling!
Saving for Holiday Spending
Love my Starling account to save for holidays in my new Space. I’ll transfer the money from the Space, where I get interest, to my current account when I need it to spend on holiday. So easy to use my Starling account on holiday.
11 July 2026
Reply from Starling
Hi Judy.
Thanks for taking the time to leave a review. It's great to hear that you're using all the features available to you, making the most of your account, and finding them easy to use.
Happy Banking,
Team Starling!
After several years with a business…
After several years with a business account I decided to move my personal account. A very simple process.
11 July 2026
Reply from Starling
Hi Paul,
Thanks for the review. It's great to hear that you had an easy time switching over to us. Please let us know if you ever need anything.
Happy Banking,
Team Starling!
Very easy to set up app and easy to use…
Very easy to set up app and easy to use bit disappointed as not received my card yet tho
4 July 2026
Reply from Starling
Hi Gareth,
Thanks for the review. We're glad to hear the app is easy to use. We're sorry to hear your card hasn't arrived yet. If you have any issues, please reach out to our customer service team so they can help.
Happy Banking,
Team Starling!
Great customer service and very good…
Great customer service and very good with any help you need thanks
11 July 2026
Reply from Starling
Hi John,
Thanks for taking the time to leave a review. It’s fantastic to hear that our customer service was able to help. Please let us know if you need anything.
Happy Banking,
Team Starling!
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