Starling seem to operate very helpfully and facilities are useful. It takes a while I guess to find your way around any new site and I'm gradually doing that. I am a bit irritated by the fact that I... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Seamless transfer of funds between accounts. Clean interface in the app which makes it easier to navigate and find services. Overall, a very intuitive app that serves all my needs in app.
Company replied
I love this online bank. I like the instant notifications to my phone whenever money moves. You get a warning that a direct debit is due so you can be sure there are enough funds. Paying people is eas... See more
Company replied
I have been a costumer for many years and I find Starling Bank reliable, easy to deal with, and offering quite good deals for investing my money. The security levels are the highest I have ever seen,... See more
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Company details
About Starling
Written by the company
Hello, we’re Starling. Banking was broken – so we decided to fix it. The vision? Fast technology, fair service and honest values. All at the tap of a phone, all the time.
With smart insights into your spending habits, instant payment notifications, zero fees overseas and an application that takes mere minutes, this is banking – but not as you know it.
No fuss, no fees, no waiting around – just a free, fast and straightforward bank account that puts your finances at your fingertips so you can master your money.
Contact info
5th Floor, London Fruit & Wool Exchange, Duval Square,, E1 6PW, London, United Kingdom
- starlingbank.com
4.2
Great
47K reviews
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Problem free and simple ( sofar)
7 July 2026
Reply from Starling
Thanks for your review Eddie.
We love to hear you've had a great experience with us.
Happy banking,
Team Starling
The spaces feature is great
14 July 2026
Reply from Starling
Hi Andrew.
Spaces are great way to separate funds and save for extra treats!
Thanks for the 5 stars,
Team Starling
Very fast decision,helpfull with…
Very fast decision,helpfull with invoices all in one place.
7 July 2026
Reply from Starling
Hi Ionel-Nicousor.
Thanks for the 5 star review! It's great everything you need is right at your finger tips.
All the best,
Team Starling
Reply from Starling
Hi Evaristo,
Thanks for the review. We'd love to know how we can earn that extra star. If you have any suggestions, please let us know!
Team Starling
Applying for my Starling business bank…
Applying for my Starling business bank account was smooth and quick
14 July 2026
Reply from Starling
Hi Janelle,
We're so happy to hear about your experience. Thanks for sharing it!
Team Starling
Opening and setting up the account…
Opening and setting up the account online was fairly easy considering am not tech savvy. Mainly opened account for when I travel abroad only recently discovered my other travel account linked to a bank only options were euros or usd dollars.
14 July 2026
Reply from Starling
Thanks for the review, Karen. We really appreciate the support. If you ever need any help, we're open 24/7!
Team Starling
Been with them a few years now never…
Been with them a few years now never had any issues at all customer service is excellent would highly recommend
14 July 2026
Reply from Starling
Thanks for the 5-star review, Benjamin
We're so happy to hear about your experience. Here's to many more years together!
Team Starling
Reply from Starling
Hi John,
Thanks for the review! If you ever need us, we're available 24/7 via live chat or by calling 020 7930 4450
Team Starling
Very bad experience
Very bad experience
Try to open account without any mention reason refused to open account few times request to re send upload I’d but starling apps was not properly installed working not able to take proper pictures.
I can provide via email post original documents. But this not the right way to refused. Within few seconds I open another account so easier without any issues.
So lucky after not west time with starling
Not recommend others
15 July 2026
Unprompted review
Reply from Starling
Hi Khalid,
We're really sorry to hear about your experience signing up with us. We're happy to hear you opened account elsewhere with ease.
If you'd like to raise a complaint with us, you can find out more info here: https://www.starlingbank.com/how-to-complain/
Team Starling
So easy to set up
13 July 2026
Reply from Starling
Hi there,
Thanks for your review! It’s great to hear about your experience and how easy it is to set up an account.
Happy banking,
Team Starling!
Daniel (customer service) is terrible
Daniel (customer service) is terrible. He keeps bringing up the wrong transaction on our chat that I disputed.
He keeps repeating the same mistakes over and over. He does not read all all; keep cut-and-past the same answer!
14 July 2026
Unprompted review
Reply from Starling
Hi there,
Thanks for sharing your feedback with us.
We're really sorry that our live chat didn't meet your expectations!
Please also feel free to call us at 020 7930 4450 so we can look into your issue further.
We'll look to share your feedback to ensure we're doing everything we can to support our customers.
Team Starling
Easy to use app for payments
Easy to use app for payments. I like security measures and quick customer service
14 July 2026
Reply from Starling
Hi Nicola,
Thank you so much for taking the time to leave a review! We're thrilled to hear that you find the app easy to use and appreciate our customer service and security measures. We always aim to make our app user-friendly, and we take security very seriously, so it's wonderful to know we've met your expectations.
Thanks again,
Team Starling
When have never missed a payment!
I just opened a starling account and asked for a £5000 limit which was declined…my main account is HSBC premier, I recently retired and after my son told me because I travel a lot this card would be ideal for my needs..I have never missed a payment which my credit score indicates but a lot of misinformation seems to be highlighted, I’m old school and definitely do not like sharing my personal information to others as it is all to easy for scammers, my other accounts are J.P Morgan, Virgin (Nationwide) and Capital One with a £6800 limit, my point is know your applicants before allowing A.I to make an immediate response a ref feral system may help other applicants that are experiencing my issue, Finally I didn’t need the limit it’s just safe knowing I carry security with me when I travel. Thanks.
13 July 2026
Reply from Starling
Hi.
Thanks for taking the time to write your review.
We can see out Customer Service team has reached out directly to you.
Team Starling
Ideal for parents
Easy to set up my account and then easy to sort out my children's 'spaces'. The cards arrived within the week and monitoring their spending is quick and simple. As it adding more money when needed.
6 July 2026
Reply from Starling
Hi Anne.
Our under 16's spaces is a great way for your children to spend but also keep track of funds! It's great to hear this is quick and simple for anytime you need it.
All the best,
Team Starling
Quick response to application
Clear app.
Quick response to application for a Sole Trader business bank account.
Useful addional services, such as defining types of expenditure and creating invoices.
12 July 2026
Reply from Starling
Thanks so much for your review.
We're so happy to hear that everything was quick and easy! It's great you can have everything right at your fingertips.
It's great to have you onboard,
Team Starling
Easy transaction
Easy transaction. Straight forward process and easy to follow instructions. So far so good! 😊
13 July 2026
Reply from Starling
Thanks for your review Penny!
It's great to have you onboard and were so happy to hear everything is easy to follow.
Happy banking,
Team Starling
Opening a new account was simple and…
Opening a new account was simple and straightforward
25 June 2026
Reply from Starling
Hi Kate!
Thanks so much for your review. We're so glad opening an account is simple!
It's great to have you onboard,
Team Starling
Switch was quick and painless
Switch was quick and painless, app is great and eay to navigate
3 July 2026
Reply from Starling
Hi there, thanks so much for your lovely review! It's great to hear the switch over to us was simple and you've been enjoying the app. Have a wonderful day, Team Starling
So far all good thankyou
1 July 2026
Reply from Starling
Thanks Tony,
Great to hear everything's all good so far!
Appreciate the review,
Team Starling
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