Starling seem to operate very helpfully and facilities are useful. It takes a while I guess to find your way around any new site and I'm gradually doing that. I am a bit irritated by the fact that I... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Seamless transfer of funds between accounts. Clean interface in the app which makes it easier to navigate and find services. Overall, a very intuitive app that serves all my needs in app.
Company replied
I love this online bank. I like the instant notifications to my phone whenever money moves. You get a warning that a direct debit is due so you can be sure there are enough funds. Paying people is eas... See more
Company replied
I have been a costumer for many years and I find Starling Bank reliable, easy to deal with, and offering quite good deals for investing my money. The security levels are the highest I have ever seen,... See more
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Company details
About Starling
Written by the company
Hello, we’re Starling. Banking was broken – so we decided to fix it. The vision? Fast technology, fair service and honest values. All at the tap of a phone, all the time.
With smart insights into your spending habits, instant payment notifications, zero fees overseas and an application that takes mere minutes, this is banking – but not as you know it.
No fuss, no fees, no waiting around – just a free, fast and straightforward bank account that puts your finances at your fingertips so you can master your money.
Contact info
5th Floor, London Fruit & Wool Exchange, Duval Square,, E1 6PW, London, United Kingdom
- starlingbank.com
4.2
Great
47K reviews
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Very Good Very Fast
13 July 2026
Reply from Starling
Hi Jakaria,
Thanks for sharing!
It's lovely to now you're enjoying the fast and enjoyable experience our app has to offer.
Happy banking,
Team Starling
Have a few accounts with starling all…
Have a few accounts with starling all ways been bank on no issues
7 July 2026
Reply from Starling
Hi there,
Thanks for sharing your experience!
It's lovely to hear you've had a variety of account with us and never had issues. That's music to our ears!
Happy banking,
Team Starling
Easy to join easyand understand both myself…
Easy to join and understand both myself and my wife have opened an account each
14 July 2026
Reply from Starling
Hi Terence,
Thanks for sharing your experience!
It's great to have both your wife and you onboard and we're so glad you found it easy to join and understand.
We're on hand 24/7 if you ever need support.
Happy banking,
Team Starling
Reply from Starling
Hi Jim,
Thanks for sharing, it's lovely to know you're enjoying the app and finding it easy to use!
Happy banking,
Team Starling
Starling bank is the best
Starling bank is the best. The process is easy, straight forward and Quick. I am very blessed to be your customer. I am very happy. Many thanks for giving me this opportunity to be your customer. I am very grateful.
14 July 2026
Reply from Starling
Hi Victoria,
It's so lovely to hear your experience with us has been easy, straightforward and quick!
Knowing you're very happy with the app means a lot!
Happy banking,
Team Starling
Great service
Very quick responses, efficient and straightforward to open account.
Useful features.
7 July 2026
Reply from Starling
Thank you for the fantastic review!
We're glad to hear you found the app quick and efficient. It's great to know that you’re enjoying the useful features our app has to offer!
Welcome aboard,
Team Starling
Reply from Starling
Hi Samiel,
Thanks for leaving your review.
If you've forgotten your password, you can reset this whether you're logged in or not.
If you need assistance our team is on hand to help guide you via call or email.
Team Starling
So far a great experience I’ve only had…
So far a great experience I’ve only had the account few months
14 July 2026
Reply from Starling
Hi Karen,
Thanks for taking the time to share.
We're glad you're enjoying the app so far and having a great experience.
We're on hand 24/7 if you need help or have questions.
Happy banking,
Team Starling
They do what they promise
What’s a good experience, opening of the account to referral to £25 referral reward
7 July 2026
Reply from Starling
Hi Orezime,
Thanks for sharing your review! It's lovely to hear you're enjoying the referral. We hope you enjoy the account!
We're on hand 24/7 if you ever need help.
Happy banking,
Team Starling
Excellent
Excellent! Great for spending abroad - no fees. I would also recommend their savings account. Helpful online services and customer services.
14 July 2026
Reply from Starling
Hi Diane,
Thanks so much for your fantastic review!
We're thrilled to hear that you had a great experience, especially with spending abroad and our savings account.
We appreciate your recommendation and look forward to travelling abroad with you again!
Team Starling
Unable to accept payments in my…
Unable to accept payments in my business name. I have queried this and Starling say there is nothing they can do about it. I have also had problems with the app meaning I can't enter the correct figure when paying a cheque in.
14 July 2026
Reply from Starling
Hi there,
We're sorry to hear this. If you have a Sole Trader account, the payee will need to put your personal name in rather than your business name. This is because your personal name is the legal name of your business. We have more info on this here - help.starlingbank.com/business/topics/the-business-toolkit/why-does-the-account-name-on-my-invoice-show-my-personal-name-and-not-my-sole-trader-name
Regarding the issue with your cheque, please contact our Customer Service team. They're available 24/7 via live chat or by calling 020 7930 4450. They'll be more than happy to take a look into this with you.
Again, we're truly sorry for the inconvenience this has caused.
Team Starling
Excellent!
14 July 2026
Reply from Starling
Hi Gerry,
Thanks for the review. We really appreciate the support!
Team Starling
Reply from Starling
Hi there,
Thanks for the review! We are glad to hear it was easy to set up the account! Please let us know if you have any questions!
Happy Banking,
Team Starling!
Reply from Starling
Hi David,
Thanks for the review. It’s great to hear about your experience. Please let us know if you ever need anything.
Happy Banking,
Team Starling!
Excellent service
7 July 2026
Reply from Starling
Hi Nazira.
Thanks for the 5 stars for our service, we really appreciate this.
All the best,
Team Starling
The banking app is so intuitive and…
The banking app is so intuitive and easy to use. I especially love the spaces and the fact I can now have my seperate saving spaces!
7 July 2026
Reply from Starling
Hi Joanna.
Thanks so much for your kind words about our app. We're so happy to hear spaces have helped separate your funds!
Happy banking,
Team Starling
Problem free and simple ( sofar)
7 July 2026
Reply from Starling
Thanks for your review Eddie.
We love to hear you've had a great experience with us.
Happy banking,
Team Starling
The spaces feature is great
14 July 2026
Reply from Starling
Hi Andrew.
Spaces are great way to separate funds and save for extra treats!
Thanks for the 5 stars,
Team Starling
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