Moved to Starling initially for the Euro account but soon after moved all personal and business banking to Starling. App works flawlessly (although the ability to edit the list of expense categories... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
As a new customer who switched from nationwide so far off to a good start with Starling bank compared to nationwide bank. Opening a bank account with Starling Bank was very easy i even opened a... See more
Company replied
I love this online bank. I like the instant notifications to my phone whenever money moves. You get a warning that a direct debit is due so you can be sure there are enough funds. Paying people is eas... See more
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I am extremely happy with the service I received from Starling Bank. Opening a bank account for my CIC was quick, straightforward, and completely hassle-free. The whole process was smooth, and I had... See more
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Company details
About Starling
Written by the company
Hello, we’re Starling. Banking was broken – so we decided to fix it. The vision? Fast technology, fair service and honest values. All at the tap of a phone, all the time.
With smart insights into your spending habits, instant payment notifications, zero fees overseas and an application that takes mere minutes, this is banking – but not as you know it.
No fuss, no fees, no waiting around – just a free, fast and straightforward bank account that puts your finances at your fingertips so you can master your money.
Contact info
5th Floor, London Fruit & Wool Exchange, Duval Square,, E1 6PW, London, United Kingdom
- starlingbank.com
4.2
Great
47K reviews
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Reply from Starling
Thanks for your review,David.
We appreciate your kind words and we're happy to hear your enjoying out app.
All the best,
Team Starling
So easy to open account
So easy to open. Used the card abroad. Told me what I’d spent and converted it to £ instantly.
8 July 2026
Reply from Starling
Hi Amanda.
Thanks for the 5 stars!
We hope you had fun on your travels,
Team Starling
Reply from Starling
Hi Lana!
Thanks for the 5 stars, we really appreciate it.
All the best,
Team Starling
Excellent service
Excellent service, straight forward process to set up my business bank account. First class!!
1 July 2026
Reply from Starling
Thanks so much for you review.
Your kinds words mean a lot to us about our service and that the process was straight forward!
It's great to have you onbaord,
Team Starling
Reply from Starling
Hi David.
Thanks for your review about our application's, we're so happy everything was as smooth as a breeze!
All the best,
Team Starling
Very quick and easy application process…
Very quick and easy application process thank you
8 July 2026
Reply from Starling
Hi James.
Thanks so much for the 5 stars and letting us know how easy the application and the app is overall.
Happy banking,
Team Starling
Awful service
Awful service, awful customer care trying to set up a business account.
Still haven't got back to me!
10 July 2026
Reply from Starling
Hi Spencer,
We're sorry to hear about your experience. The team aims to review applications as soon as possible and will reach out if you need anything further. Our Customer Service team are open 24/7 if you need to reach out to them. You can call them on 020 7930 4450, and they may be able to take a further look at your application.
Again, we're sorry for the frustration caused. If you'd like to raise a complaint, please look into how here: https://www.starlingbank.com/how-to-complain/.
Team Starling
Reply from Starling
Hi Sean,
Thank you for your review! We’re delighted to know that you found the application easy to do. Thanks again,
Team Starling
Reply from Starling
HI Stu,
Thank you for your wonderful review! We’re thrilled you enjoyed the app's clean and user-friendly design. Your positive feedback truly brightens our day.
We appreciate your support!
Team Starling
Really fantastic online bank
Really fantastic online bank, whixh helps you rather than restricts you.
Always helpful and informative.
8 July 2026
Reply from Starling
Hi Stephen,
We truly appreciate your kind words! It brings us Joy to know that you find our accounts and services helpful and informative.
Thank you for your support!
Team Starling
Modern day banking
Modern day banking , easy to navigate with the app always get assistance 24/7 .
8 July 2026
Reply from Starling
Hi Len,
Thank you so much for your wonderful review! We're thrilled to hear you find our app user-friendly. We also love our 24/7 customer service team they're always ready to help.
We appreciate your support!
Team Starling
Easy to set up and navigate the app
Easy to set up and navigate the app. Very quick process.
1 July 2026
Reply from Starling
Hi Emma,
Thank you for your kind review! We're thrilled to hear you found the application process easy and quick.
We're always looking to make banking easy for everyone, so it's good to hear we hit the mark.
Thanks again,
Team Starling
Reply from Starling
Hi Neil,
Thank you for leaving a review! We're pleased to hear you found the app straightforward. We always aim to make banking easy, and it's great to know when we've succeeded.
Thanks again,
Team Starling
Great Service
Great Service
User friendly platform and fast and effluent process from start to finish. I would highly recommend!!!
8 July 2026
Reply from Starling
Hi Obie,
Thank you for your kind words! We’re delighted to know that you find our platform fast and user-friendly. Our goal is to make banking as easy as possible, so it’s great to hear that we have met your expectations.
We truly appreciate your support!
Team Starling
So far so good
So far so good. We've just setup the account and that in itself was straightforward. We'll see how things go from here.
20 June 2026
Reply from Starling
Hi David,
Thank you for sharing your experience. We're happy to hear you found the account setup straightforward.
Thanks again,
Team Starling
Easy to set up and got me banking…
Easy to set up and got me banking within 12 hours perfect so far
8 July 2026
Reply from Starling
Hi Anthony,
Thank you so much for leaving a review! We're really glad to hear that your account opening experience was fast and easy.
Thanks again for your feedback!
Team Starling
Excellent service!
8 July 2026
Reply from Starling
Hi Nina,
Thank you so much for taking the time to leave a review! We're thrilled to hear that you're happy with our service.
Thanks again for your support!
Team Starling
The application process and App is ace…
The application process and App is ace - easy to use, clear and obvious... nice one.
1 July 2026
Reply from Starling
Hi Ian,
Thank you so much for taking the time to leave a review. We're thrilled to hear that you found the application process and the app easy to use. Making banking simple and accessible for everyone is very important to us, so it's wonderful to know we've met your expectations.
Thanks again for your feedback!
Team Starling
Reply from Starling
Thanks for the review, David,
Great to have you on board!
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