Very good mattress for the price. Very comfortable. Bought the Starlight Beds Silk Alpaca Blackstar Cashmere with Rebound Wool Cotton, 1000 Pocket Spring Mattress. Easy to handle in packaging and rei... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very happy with the mattress. Our 6 year old grandson has now slept happily throughout the night on it, and an adult friend has also slept on it for 2 nights and felt comfy on it. It's a perfect opt... See more
Very helpful. Had to return items and were refunded immediately even though mistake was my fault. So I reordered correct size and items sent quickly Would thoroughly recommend this company.
Company replied
The foam mattress came in the smaller size we wanted for a side bunk, in our camper van, for an adult to sleep on. It came quickly and we were thrilled with the quality and value. A real material cove... See more
Company details
About Starlight Beds
Written by the company
Introducing! Starlight Beds™
Every mattress is made to order, by hand and delivered directly to you
- All mattresses are manufactured in the UK
- No retail mark-up to save you money
- Over 25,000 customer reviews on Amazon
- Rolled and boxed mattresses for easy carrying
- Free UK delivery on all beds and mattresses
Starlight Beds™ saves you money and provides quality, affordable mattresses at direct from factory prices.
Our mission is to make it easy and affordable to get a great night’s sleep by offering quality mattresses at a great price.
We specialise in providing mattresses through trusted International marketplaces. This means that we can concentrate on creating high-quality mattresses with incredible value.
We provide a large range of value mattresses at a great quality. The reason we can provide affordable mattresses at a lower price than our competitors, is because we manufacture all mattresses in our production facility.
Watch our promotional video on how we produce mattresses and why we are different from other mattress companies Watch Starlight Beds Video
Contact info
Unit 5, Royds Mill, Leeds Road, WF5 9YA, Ossett, United Kingdom
- 01924 600 683
- help@starlightbeds.co.uk
- starlightbeds.co.uk
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service excellent mattress I…
Excellent service excellent mattress I am delighted with my purchase
8 January 2026
Great mattress for our spare room &…
Great mattress for our spare room & fast delivery. Would recommend.
6 January 2026
Single matress
Easy to order , quick delivery, mattress not quite as good as looked, far to soft
7 December 2025
Really nice comfortable mattresses…
Really nice comfortable mattresses (would have liked the pink edged one but out of stock!) Very quick delivery. Ordered two and very happy with them so grandparents ordered some as well for the kids, there was an issue with the discount code but customer services fixed and price matched which we were very grateful for. Would definitely recommend!
6 January 2026
Very happy with my experience shopping…
Very happy with my experience shopping with Starlight beds will defo be ordering again. Thanks again.
6 January 2026
new mattress
bed comfortable arrived on time as stated would order from your company again
5 January 2026
Excellent customer service
Excellent customer service, quickly sorted misorder and refund. Correct order delivered swiftly
5 January 2026
Helpful and Professional
Rebecca at Starlight Beds is excellent, really prompt in responding to emails and very helpful, even going the extra mile to provide details of another mattress from a sister company and getting a discount voucher that I couldn’t download. The mattresses were delivered within 48hrs and being vacuum packed easy to get upstairs and into the bedroom. Can’t fault this company and their staff.
8 January 2026
Unprompted review
Efficient ordering and processing…
Efficient ordering and processing process, Good updates and arrived on time. Good quality product providing a good night's sleep for Visitors on my sofabed, Very pleased
29 December 2025
Avoid if you don't want to replace within in a year
I wrote a review on this mattress when I purchased it 3 months ago which was positive due to good customer service and swift delivery . However after the double mattress has been slept on by a 7 stone teenager since the end of September it has become bobbled, discoloured and worse of all it has dipped in the middle. God only knows how it would fair with 2 grown adults occupying it?? It's a shame I can't post photos on here, as everyone I have shown cannot believe the state it's in - apart from Starlight Beds of course (or the sleep people as they're also known) . To them this is normal wear and tear and despite a back and forth via email they continue to believe that is the case. It most definitely is NOT 'just wear and tear' and judging by the first 3 months use it will not be fit for purpose within 12 months - which ironically is the length of the guarantee they give you. Although I'm not sure what the guarantee is worth as significant dipping is not covered. AVOID AT ALL COSTS UNLESS YOU WANT TO PURCHASE A NEW MATTRESS WITHIN THE YEAR.
EDIT FOLLOWING THEIR RESPONSE. the response from Starlight Beds suggested I did not send photos of the dip. I did send pics however they then requested I measure the dip and send photos of the measurements. At this point I gave up. I was not going to win. BUY FROM THEM AT YOUR PERIL
13 January 2026
Unprompted review
Reply from Starlight Beds
We’re sorry to hear about your disappointment with the mattress and understand how concerning it is to experience these issues within a short period of use. We appreciate you acknowledging the positive service you initially received, but we regret that the product performance has not met your expectations over time.
As discussed during our email correspondence, our assessments are carried out in line with the terms of our warranty and manufacturing guidelines. We did request images showing the reported dipping so that we could investigate this further; however, we did not receive these. That said, we understand that this outcome was not what you had hoped for. We appreciate you taking the time to share your feedback, and your comments have been noted and will be passed on for further review. We’re sorry that on this occasion we were unable to reach a resolution that met your expectations.
King size mattress
Ordered King size Lovely mattress this is the third mattress I’ve purchased with starlight beds never had any issues really great prices and quick delivery
6 January 2026
Unprompted review
Great mattress
Great mattress, very comfortable. My son has been sleeping much better. Mattress fitted perfectly on bunkbed.
I would recommend this product.
15 December 2025
Very quick delivery
Very quick delivery, can't fault the mattress came packaged well and no smells.
15 December 2025
Excellent service
Excellent service, Good quality mattress. Delivery received 2 days after order placed.
29 December 2025
great mattress for the price couldn’t…
great mattress for the price couldn’t beat it would definitely order from this website highly recommend
29 December 2025
I bought these for the grandchildren…
I bought these for the grandchildren for occasional use when they stay. They report they are "super comfy". They are good quality and finsh is good. Would recommend.
8 December 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.