I ordered 2 of the Lego Botanical Bouquet of Pink Roses sets during the sale for National Lego day. After the long weekend I received my order and to my surprise I was given a free Lego gift animals s... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Placed an order with Stakelums and I selected wrong delivery option and contacted Stakelums and absolutely no problems to change it for me. Also some items weren't in stock and they made sure I was re... See more
Company replied
I purchased the lego over the 20% weekend sale. It cane with a free mini lego set, some sweets, and was perfectly wrapped!! It I ordered it on a Friday night over a bank holiday weekend and it arrived... See more
Company replied
Absolutely fantastic service from start to finish. They double-checked details with me and were immediately after purchase and assured me they would look after my request in the notes section. Dispatc... See more
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Company details
Written by the company
We are a family run Irish based located in the heart of Thurles Co Tipperary. Stakelums has been in business for over 50 years and through its unique and customer valued service aims to bring a healthy work life balance for everyone. As the lines between work and home blur, we find ourselves time poor and at Stakelum we are committed to bring our high-quality broad range of products and service to our customers, where they are and when they are needed, while office supplies are still at our core, we now here to serve across Work, Learn and Play.
Stakelums helping you create a healthy work-life balance
Written by the company
- We're with you every step of the way
- www.stakelumstore.com
Contact info
Parnell Street, E41 R9C7, Thurles, Ireland
- +353050421888
- sales@stakelumstore.com
- stakelumstore.com
4.9
Excellent
328 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Above and beyond
Service is above and beyond and the quality of the products is incredible. Received a courtesy call to see if I’d like my products gift wrapped. Received surprise sweets along with my order and it was packaged with such care. Can’t beat the personal touch 🙌🏻
23 November 2023
Unprompted review
Reply from Stakelum
Thank you for your glowing feedback! We're thrilled to hear that our service exceeded your expectations, and you enjoyed the quality of our products. The personal touch is something we take pride in, and we're delighted it made a positive impact on your experience.
Excellent service
10 November 2023
Reply from Stakelum
Thank you for the compliment! We appreciate your feedback and are pleased to know you found our service excellent. If you have any further needs, feel free to reach out.
Books with wings
From France, I contacted a number of school bookshops in recent months inorder to order some books etc. The postage of most were more than the order itself and I eventually checked to see was Stakelums on line. I used this shop in Thurles as a teacher many the time on a visit home from Strasbourg...and they were always delightful, allowing me behind the counter to rummage away. Well, they were on line, much cheaper postage, a very efficient and friendly service from Robert and Emily. Well done Stakelum's and Thurles.
20 November 2023
Unprompted review
Reply from Stakelum
Thank you for reaching out to us from France! We appreciate your trust in Stakelum's online service. It's wonderful to hear about your positive experiences with our physical store in Thurles, and we're glad to have provided you with an efficient and friendly service online. Thank you for your kind words and support!
highly recommend…
Great customer service- Geraldine and her staff are a pleasure to deal with. Very efficient and helpful. Highly recommend
9 November 2023
Reply from Stakelum
Thank you for your positive feedback! We're glad to hear you had a great experience with our customer service. If you have any further needs, feel free to reach out.
They sent the wrong product.
7 November 2023
Reply from Stakelum
First of all, apologies if you have received the wrong product. After investigating the issue, it seems that the outer color of the pencil might be different from the one illustrated in the picture that you may have seen when ordering the product. However, other than that, they are the same pencil. Thank you for your feedback. If you have any other questions, please do not hesitate to contact us anytime.
100 recommendations
I was over the moon, never used before, but would 💯 recommend.
They was the only ones that would deliver too wales. I will definitely have one happy granddaughter this year.
Thanks
26 October 2023
Reply from Stakelum
We're thrilled to hear that you were over the moon with your experience! Thank you for choosing us, and we're delighted to have been part of creating a special moment for your granddaughter. Your recommendation means the world to us. If you ever need anything, feel free to reach out.
Its great to shop off a small business…
Its great to shop off a small business who were so easy to deal with, very prompt, kept me informed of delivery etc and such a lovely touch adding a pack of jellies to the order, you made one little girl so happy, would 100% use Stakelums again and would highly recommend, they actually care about their customers.
19 October 2023
Reply from Stakelum
Thank you for your positive feedback! We appreciate your support and are delighted to hear that you had a great experience shopping with us. Your recommendation is truly valued, and we look forward to serving you again in the future.
Got free sweats and lego and a thank…
Got free sweats and lego and a thank you card. Brilliant service and cheaper than a lot of competitors. Will use again
19 October 2023
Reply from Stakelum
Thank you for your feedback! We're delighted you enjoyed the extra treats and found our service brilliant. We strive to provide value and are glad to be a cost-effective choice. We look forward to serving you again in the future.
Easy purchase from start to finish and…
Easy purchase from start to finish and great value and quality item too
27 September 2023
Reply from Stakelum
Thank you for your positive feedback! We're pleased to hear that your purchase was easy from start to finish and that you found great value and quality in the item. If you have any more needs in the future, we're here for you!
Siku Toy
Ordered a Siku toy for my son, arrived in two days!!
Really nicely packaged
Lovely handwritten note from Emily and a bag of Jellies. Just super! We were very impressed. Would definitely order again. Well done! Keep up the good work. That personal touch really is 5 🌟🌟🌟🌟🌟s.
17 October 2023
Unprompted review
Reply from Stakelum
Thank you for your wonderful feedback! We're thrilled to hear your Siku toy arrived promptly and that you enjoyed the personal touches. We look forward to serving you again, and we'll make sure to maintain that 5-star personal touch!
Hard to find game has arrived!
I have been looking for this toy game Crazy Blender that my girl with autism loves. Your store had it and I had no idea you would ship to Canada until recently when I asked. And it arrived in only 2 weeks' time. Amazing.
15 October 2023
Unprompted review
Reply from Stakelum
Thank you for sharing your experience! We're glad we could provide the Crazy Blender toy for your daughter. It's wonderful to hear that it arrived in just 2 weeks and that we could make it available for you in Canada. If you have any more requests or needs, feel free to reach out. We appreciate your support!
Amazing from start to finish
Amazing from start to finish. No issues with order at my door within 2 days. Lovely little touch with a note and jellies.
5 October 2023
Reply from Stakelum
Thanks for the kind words! We're delighted your order went smoothly, and you liked the note and jellies. If you need anything else, we're here for you!
Amazing eska desk
Ok won’t cannot describe how amazed I was when the desk arrived assembled.I don’t really get the time to do such a thing as I’m in college but nonetheless I’m satisfied.Only little issue was the stickers weren’t applied properly.Again no other issue might get an office chair from here too.
5 October 2023
Reply from Stakelum
Thanks for sharing your experience! We're thrilled you're amazed with the assembled desk. Apologies for the sticker issue, and we appreciate your understanding. We'd be happy to assist with an office chair whenever you're ready. If you have any more feedback or need assistance, feel free to let us know!
Very professional and quick support.
When I sent mail asking about the status of my purchase, I received very quick answer and they also asked my opinion how those items can be delivered. I didnt know this site and I landed in this site just thru goggle so I wasnt sure how the support would be. But after the first reply I was very much impressed.
16 September 2023
Reply from Stakelum
Thank you for sharing your experience! We're delighted to have left a positive impression with our quick response and support. If you ever have more questions or need assistance, feel free to reach out. We appreciate your trust in us!
Reply from Stakelum
Thank you for your feedback! We're pleased to hear you had a quick and efficient experience with our service. We look forward to serving you again in the future!
Very good service
18 September 2023
Reply from Stakelum
Thanks for the positive feedback! We appreciate it. If you have any further needs, we're here for you!
Best in communication postage and…
Best in communication postage and dealing with customer . Quick delivery and prompt response. Thank you
8 September 2023
Reply from Stakelum
Thank you for the positive feedback! If you ever need assistance again, we would be more than happy to help.
Fast delivery
Wasn’t able to find a book anywhere else but thankfully they stocked it. Came really quick (about 3 working days) and came with a lovely note. Would highly recommend.
5 September 2023
Reply from Stakelum
Thanks for choosing us! We're glad we had the book you were looking for and that it arrived quickly. Your recommendation means a lot. If you have more book searches or any other needs, feel free to reach out.
Quick delivery,lovely gift and message…
Quick delivery,lovely gift and message thanking me for purchase,lovely customer service
8 September 2023
Reply from Stakelum
Thank you for your positive feedback! We're glad you had a quick delivery and enjoyed the lovely gift and message. If you have any more orders or questions, our lovely customer service team is here for you!
Very quick and efficient service
30 August 2023
Reply from Stakelum
Thank you for the compliment! We appreciate your feedback and are pleased to hear you found our service quick and efficient. If you have any more needs in the future, feel free to reach out.
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