I ordered 2 of the Lego Botanical Bouquet of Pink Roses sets during the sale for National Lego day. After the long weekend I received my order and to my surprise I was given a free Lego gift animals s... See more
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Review summary
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Placed an order with Stakelums and I selected wrong delivery option and contacted Stakelums and absolutely no problems to change it for me. Also some items weren't in stock and they made sure I was re... See more
Company replied
I purchased the lego over the 20% weekend sale. It cane with a free mini lego set, some sweets, and was perfectly wrapped!! It I ordered it on a Friday night over a bank holiday weekend and it arrived... See more
Company replied
Absolutely fantastic service from start to finish. They double-checked details with me and were immediately after purchase and assured me they would look after my request in the notes section. Dispatc... See more
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Company details
Written by the company
We are a family run Irish based located in the heart of Thurles Co Tipperary. Stakelums has been in business for over 50 years and through its unique and customer valued service aims to bring a healthy work life balance for everyone. As the lines between work and home blur, we find ourselves time poor and at Stakelum we are committed to bring our high-quality broad range of products and service to our customers, where they are and when they are needed, while office supplies are still at our core, we now here to serve across Work, Learn and Play.
Stakelums helping you create a healthy work-life balance
Written by the company
- We're with you every step of the way
- www.stakelumstore.com
Contact info
Parnell Street, E41 R9C7, Thurles, Ireland
- +353050421888
- sales@stakelumstore.com
- stakelumstore.com
4.9
Excellent
328 reviews
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Replied to 100% of negative reviews
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5 stars all the way
Thanks for my lego Harry potter castle ..Service was easy and quick ..Customer service was brilliant and would highly recommend this company ..Looking forward to my next order ..P.S the Haribo jellies are delicious .thank u
4 September 2023
Reply from Stakelum
You're welcome! We're glad you had a great experience. Looking forward to your next order. Enjoy those Haribo jellies!
Speed of delivery and the nice note
Speed of delivery and the nice note, little things 🤗
3 September 2023
Reply from Stakelum
Thank you for your review! We truly appreciate your feedback and your support.
Top Class Service
Very quick delivery
Very nice touch with the packet of haribo !
Wouldn't hesitate to order again from Stakelums
27 August 2023
Reply from Stakelum
We're thrilled to hear that you had a very good experience with us! Thank you for taking the time to share your feedback.
Swift sweet delivery
I ordered schoolbook online. Swift delivery with note and jellies for my daughter. Such a sweet thing to do.
I appreciate the personal touch and I will be a returning customer!
1 September 2023
Reply from Stakelum
Thank you for your order and kind words! We look forward to serving you again!
Stakelum well recommended
Stakelum well recommended
I've never received so much open friendliness from someone until i spoke with Emer. Wow this person made the whole experience of shopping with Stakelum so positive. To cut a long story short, bought a school book paid for it, out of stock/ out of print, refunded me the total amount and offered me a used book they had in stock free of charge. Now who does that ? i was overwhelmed to receive this kind offer, as you are aware the price of school books is crazy. The used book is used, but perfect condition. Received it in no time about 2days, and refunded within 2 days too. Parcel arrived / packaged well and had a little and a bag of sweets & a note to my son which i thought was going above and beyond. People like Emer we need more of in this world. I appreciate all that was done and i hope when my son is finished with this book that i can offer it to someone next year free of charge. Thanks again to all involved.
1 September 2023
Reply from Stakelum
We'll ensure Emer receives your feedback. Thank you for your kind words, and we're here whenever you need assistance.
Great customer service
Great experience! Chat option was there and answered all my questions. Ordered 3 school bags that were delivered in less than 48hrs. An included personal thank you note and sweets for kids was a very lovely touch. Will definitely be ordering again.
23 August 2023
Reply from Stakelum
We're delighted you had a great experience! Fast delivery, a personal touch, and helpful chat – that's what we're here for. We can't wait to serve you again.
Very happy with the service
Very happy with the service. The little "thank you" note makes big difference. Will definitely buy again.
30 August 2023
Reply from Stakelum
We're thrilled to hear you're very happy with our service! The "thank you" note is our way of showing appreciation, and we're delighted to have made a difference. We can't wait to serve you again soon.
Reply from Stakelum
Thank you Sinead for your feedback! Great communication and speedy delivery are always our goals, whenever possible. Thank you for choosing us, and we look forward to serving you again soon.
The personal touch makes it stand out from the competition
Very easy online ordering system, and while the order took a couple of days (standard in Ireland) the little handwritten note with the order was an absolutely delightful personal touch. This alone will make me re-order from them every time from now on!
24 August 2023
Reply from Stakelum
Thank you for your kind words! We're thrilled to hear that you found our online ordering system very easy to use. We appreciate your understanding about the delivery timeframe, and we do strive for next-day delivery whenever possible, but sometimes courier services can introduce slight delays. We're delighted that the little handwritten note added a personal touch that you appreciated, and we look forward to serving you again. Your feedback is truly valued!
Reply from Stakelum
Glad to hear you had a fast order-to-delivery experience, and we're thrilled that you're very satisfied! Thank you for choosing us.
Fantastic customer service
I ordered online for click & collect. The website was very user friendly and the chat facility was a great help too.
A lovely girl Emer rang me when the order was ready. The personal note and bag of jellies packed in the box with the books was a really lovely touch.
21 August 2023
Reply from Stakelum
It's wonderful to know that Emer reached out to you when your order was ready. The personal note and bag of jellies added to your order were our way of saying thank you for choosing us. We appreciate your support and look forward to serving you again.
We loved the note wishing us good luck…
We loved the note wishing us good luck with the new term and the kids loved the jellies!!
17 August 2023
Reply from Stakelum
So glad to hear you loved the note and that the kids enjoyed the jellies! Wishing you all the best with the new term.
Reply from Stakelum
Thank you for your feedback, and we look forward to serving you again.
Reply from Stakelum
We're thrilled to hear that you had an excellent experience with us, and we're especially pleased that your delivery arrived the next day, even on a Saturday.
5 star service
The five star service is solely due to Emily contacting me to ensure I got the colour bottle and sharpener. Next level customer service.
15 August 2023
Reply from Stakelum
We're delighted to receive your five-star review, and we couldn't agree more about the exceptional service Emily provided. We will definitely pass on your appreciation to Emily. Thank you for choosing us, and we look forward to serving you again soon!
Reply from Stakelum
Thank you for your feedback! We're pleased to hear that you had a great service experience with us, and that your product arrived promptly. We appreciate your support and look forward to serving you again in the future.
Fast and efficient delivery.
Fast and efficient delivery.
The jellies and handwritten note a lovely touch .
10 August 2023
Reply from Stakelum
Thank you so much for your kind words! We're delighted to hear that you found our service fast and efficient.
Reply from Stakelum
We're thrilled to hear that you had a very good experience with us! Thank you for taking the time to share your feedback.
Reply from Stakelum
Thank you so much for your kind words! We're delighted to hear that you found our service fast and efficient.
Very professional
Very professional. Received a phone call on delivery and, as I wasn't home, organised where to safely leave parcel.
8 August 2023
Reply from Stakelum
Hi Jayne, Thanks for sharing your experience! Much appreciated.
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