StakelumReviews 

328
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the quick delivery and the overall efficiency of their orders. Many people were delighted with the products, often noting that items were exactly as described and well-packaged. The inclusion of free gifts and treats with purchases was a pleasant surprise for many consumers, adding to their positive experience. However, some customers mentioned issues with delivery timing, particularly when it conflicted with busy schedules, indicating a need for more flexible delivery options or better communication regarding arrival times.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the quality and value of items... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the quick... See more

Service

Reviewers consistently express satisfaction with the service, describing it as lovely, professional, and... See more

Order

Consumers find the ordering process to be positive, with many praising the ease of ordering from the website... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered 2 of the Lego Botanical Bouquet of Pink Roses sets during the sale for National Lego day. After the long weekend I received my order and to my surprise I was given a free Lego gift animals s... See more

Company replied

Rated 5 out of 5 stars

Placed an order with Stakelums and I selected wrong delivery option and contacted Stakelums and absolutely no problems to change it for me. Also some items weren't in stock and they made sure I was re... See more

Company replied

Rated 5 out of 5 stars

I purchased the lego over the 20% weekend sale. It cane with a free mini lego set, some sweets, and was perfectly wrapped!! It I ordered it on a Friday night over a bank holiday weekend and it arrived... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic service from start to finish. They double-checked details with me and were immediately after purchase and assured me they would look after my request in the notes section. Dispatc... See more

Company replied


Company details

  1. Office Supplies Store
  2. Children's Toys Store

Written by the company

We are a family run Irish based located in the heart of Thurles Co Tipperary. Stakelums has been in business for over 50 years and through its unique and customer valued service aims to bring a healthy work life balance for everyone. As the lines between work and home blur, we find ourselves time poor and at Stakelum we are committed to bring our high-quality broad range of products and service to our customers, where they are and when they are needed, while office supplies are still at our core, we now here to serve across Work, Learn and Play.

Stakelums helping you create a healthy work-life balance

Written by the company

We're with you every step of the way
www.stakelumstore.com

Contact info

4.9

Excellent

TrustScore 5 out of 5

328 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.9

All reviews

(328)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super service

Ordered a doll for my daughters birthday that was out of stock everywhere. It came promptly and beautifully packaged with a personal note from the girl who packaged it and an extra little gift. Delighted with the service 👏

20 February 2024
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Reply from Stakelum

😊 Thank you for sharing your positive experience with us, and we're so glad you enjoyed the personal touch and extra little gift.

Rated 5 out of 5 stars

Easy accessible website

Easy accessible website, huge variety of fabulous resources at great prices and delivery was super quick. I am super happy with my order I highly recommend and will be looking here first before shopping anywhere else.

15 February 2024
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Reply from Stakelum

Thank you for the great review! We're thrilled to be your first choice. Happy shopping!

Rated 5 out of 5 stars

Prompt delivery and beautiful packaging

When my little girl opened the box she was so excited about how it was packaged and the lovely note and treats inside. It was a great surprise. The delivery was prompt and I would shop there again just for the element of surprise.

30 January 2024
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Reply from Stakelum

This made our day! We're so happy to have added some extra fun to your little girl's day. Thank you!

Rated 5 out of 5 stars

Brilliant delivery

Brilliant delivery, packaged very well and delivery was fast. There was a personalised note inside thanking for my order with a bag of haribo sweets and a emoji plush keyring. Very impressed. I will definitely order from Stakelums again.

29 January 2024
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Reply from Stakelum

Thank you for letting us know! We're thrilled you enjoyed the personalized note and treats. Can't wait for your next order!

Rated 5 out of 5 stars

Excellent fast service

Beautiful packaging. The handwritten note from Emily & Haribo jellies were a lovely touch

29 January 2024
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Reply from Stakelum

Thank you! Your message will definitely make Emily's day. Enjoy your treats!

Rated 5 out of 5 stars

5 stars absolutely fantastic service

5 stars absolutely fantastic service, product came very fast and no damage. Lovely touch with the sweets. Best online experience yet and updated every step of the way. Well impressed.

29 January 2024
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Reply from Stakelum

Wow, thank you for the glowing review! We're thrilled to have provided the best online experience for you!

Rated 5 out of 5 stars

Everything arrived on time and as…

Everything arrived on time and as expected, there was a lovely note and a bag of haribos included in my order which was a lovely surprise. Fantastic customer service.

29 January 2024
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Reply from Stakelum

So glad you liked the surprise treats! Thank you for the kind words about our customer service!

Rated 5 out of 5 stars

LEGO

Great communication and quick dispatch

28 January 2024
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Reply from Stakelum

Thanks for the shoutout! Communication and speed are key. Enjoy your LEGO!

Rated 5 out of 5 stars

Quick and reliable service

Well packaged the product in bubble wrap in the box it came. Shipped and arrived in a timely manner.

29 January 2024
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Reply from Stakelum

Thanks for letting us know! We always try to make sure to pack with care and ship promptly.

Rated 5 out of 5 stars

Very businesslike

I had tried other suppliers unsuccessfully. Stakeouts responded immediately - received in less than 48 hours - nicely packaged. Well done!

28 November 2023
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Reply from Stakelum

Thank you for choosing Stakelumstore! We appreciate your feedback and are pleased to hear that you received your item promptly.

Rated 5 out of 5 stars

Excellent

Recently purchased Lego as a Christmas gift. It was my first time buying from the company. Couldn't rate my experience with Stakelum highly enough. Order arrived swiftly and without a problem. What's more, I was totally blown away by the thank you note, Christmas wrapping paper and the little extra thank you gifts of Haribo jellies and a Lego making toy. Such a nice touch and it's little additions like this that would make you want to purchase off Stakelum again. Would definitely give the company one hundred percent and highly recommend them.

24 November 2023
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Reply from Stakelum

Thank you for choosing Stakelumstore for your Christmas gift! We're delighted to hear about your positive experience. Swift delivery, thoughtful touches, and extra gifts - we're thrilled you enjoyed it all. We look forward to serving you again and appreciate your one hundred percent recommendation!

Rated 5 out of 5 stars
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Reply from Stakelum

Thank you for the positive feedback! We're glad you experienced great service and quick delivery. If you have any more needs in the future, we're here for you!

Rated 5 out of 5 stars

Excellent purchase and service

Delighted with my purchase, it is excellent quality and supporting Irish shop. The treat included was a lovely surprise.

21 November 2023
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Reply from Stakelum

We're thrilled you're delighted with your purchase! Thank you for choosing us and supporting local.

Rated 4 out of 5 stars

I am really surprised that stakelum had…

I am really surprised that stakelum had the book everywhere was out of stock and they really read my email and delivered my book before the day I needed. I'm really thankful. I really recommend you should order things .

20 November 2023
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Reply from Stakelum

We're delighted to have helped you find the book you needed! Thank you for your kind words and recommendation. We appreciate your trust in us and are glad we could meet your expectations.

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