Splitero Reviews 172

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional professionalism, helpfulness, and supportive attitudes, making the entire process feel easy and comfortable. Many highlight the excellent service and customer support received, noting the clear communication and the team's ability to guide them step-by-step. The booking and overall user experience are consistently described as quick, easy, and efficient, with many appreciating the smooth and stress-free nature of their interactions. However, some customers also noted issues with communication breakdowns, receiving conflicting information, or experiencing delays in the process. A few people were dissatisfied with the lack of clarity and accountability, feeling that their concerns were not adequately addressed, and some mentioned being given the runaround or having to resubmit documents multiple times.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being... See more

Service

Customers had positive experiences with service, praising the professionalism, informative process, and quick... See more

Customer service

People report positive experiences with customer service. Many customers praise the professionalism and... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe the process as... See more

Booking process

Clients share positive opinions on the booking process, often describing it as easy, quick, and smooth. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ease, confidence and comfort. You never know entering into important ventures like this how it will be handled and what problems will arise. I had my share in this case. But Mr Brandon Leary walked me... See more

Rated 5 out of 5 stars

Keyairra Perkins and Anthony Evett were my point people throughout this process. I received exceptional service from both of them. When I crunched the numbers they were generally less than I would... See more

Rated 5 out of 5 stars

I would like to start by giving thanks to Brenden Leary, and Eddie Murillo and everybody else that worked on my loan, I am very grateful to how attentive, clear, and helpful they all were with the pro... See more

Rated 5 out of 5 stars

The experience was very good. They go through the process with you step by step and were very professional. I especially enjoyed working with Eddie Murillo. He was very professional and personal, whi... See more


Company details

  1. Alternative Financial Service

Written by the company

Splitero provides Home Equity Investments that allow homeowners to receive a lump sum of cash in exchange for a share of their home’s future value with no additional monthly payments. Our Home Equity Investment does not require income verification to qualify. Homeowners working with Splitero can keep their low-interest mortgages and their homes.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

172 reviews

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1-star

Replied to 53% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Simply the best

Simply the best. We had an amazing experience working with Splitero, and I can't say enough good things about their team! From start to finish, Jack, Chelsea, and Monica provided exceptional service, guiding us through the process with professionalism, transparency, and genuine care.

Their knowledge and attention to detail made everything seamless, and they were always available to answer my questions. I truly appreciate their dedication and hard work in making this a smooth and stress-free experience.

If you're looking for a Home Equity Investment company that values its customers and delivers outstanding results, I highly recommend Splitero.

Thank you, Jack, Chelsea, and Monica, for going above and beyond!

3 March 2025
Unprompted review
Rated 5 out of 5 stars

Splitero changed my life

Splitero changed my life for better. I got funded within 4 weeks. I paid off my high interest credit cards and personal loans. I don't have monthly payments and I can stay and live in my house. Splitero's process is more easy than the bank. It was a great experience.

25 February 2025
Unprompted review
Rated 5 out of 5 stars

Whole experience was way above my expectations

The whole experience went way better than expected. I did my research on all the HEI companies. The reason I went with Splitero was the responsiveness and availability of the Amanda and processor Chev. Both answered all my questions and moved the process along very quickly. I wouldn't hesitate recommending Splitero to anyone. Great experience.

19 February 2025
Unprompted review
Rated 1 out of 5 stars

Another scam company wanting your info

Another scam company wanting your info, they use a computer to figure your homes value, which is $1000.00s lower than the actual value, stay away from these crooks, get your own appraisal, BEWARE

17 February 2025
Unprompted review
Rated 1 out of 5 stars

They just sell your phone number

They just sell your phone number. Got one email from them with a decision on my application and havnt been able to use my phone since because im flooded with spam calls. Over 100 a day. I would steer clear of this horrible company.

27 December 2024
Unprompted review
Splitero logo

Reply from Splitero

Hi James, we do not sell anyone's information. However, other companies may. We recommend visiting www.optoutprescreen.com to opt-out. Hope this helps!

Rated 5 out of 5 stars

I checked out a few places with this…

I checked out a few places with this type of loan and they gave the most money with the lowest amount of interest percentage of the home taken. They were fast to respond and I could always get a return call within an hour to answer my questions. I liked that they are a local company in San Diego where I live.

8 November 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. They strung me along, assuring me I'd meet the criteria, and then changed the criteria after I applied and they pulled my credit (which is great). They clearly just sell personal data to other companies as immediately after I applied, I got at least 10 spam calls in the next two days for financing-related offers. DON'T TRUST THEM!

31 October 2024
Unprompted review
Rated 3 out of 5 stars

Total scam

Total scam. Pay outs were frozen, no refunds to anyone and now they ask for 30% of the balance in order to begin pay ments again. Cry me a river, they have not delivered on anything but promised us—wait until my venture hits 300%. Avoid them at all costs. This, in fact, is one of the most catastrophic moment of all time. Now on,Equıty Pathway, org,pays quick, returns are really high.

8 October 2024
Unprompted review
Rated 1 out of 5 stars

Deceptive - look at other HEA options before deciding on this one.

After the great conversation over the phone on how much equity I had and how my credit score was more than fine (mid 600s- they advertise credit scores of 500 and up can be approved), I reluctantly allowed the hard credit pull. Two days later, I was told that I did not have enough equity in my home and was denied. They also said the underwriters didn’t think it made sense with my credit score to make things happen. Another HEA company showed my equity as over $150k and they did a soft pull. Going with the other company, but it may be a better idea to be honest about the types of customers you are really looking for rather than tell them they don’t have enough equity, when that was not the case.

27 September 2024
Unprompted review
Rated 1 out of 5 stars

Horrible experience and waste of time

Horrible experience, complete waste of time and waste of a credit pull. They made it seem like a very simple, streamlined process with a minimum investment of $20k. I have at least $200k in equity currently by all models. I received a denial notice today for "not enough equity." I cannot recommend dealing with this company.

27 September 2024
Unprompted review
Splitero logo

Reply from Splitero

Hi Jessica, we're so sorry we were unable to help you at this time based on our eligibility and underwriting guidelines. We do appreciate your interest in Splitero!

Rated 1 out of 5 stars

Sales Agent either mislead me or simply needs training.

I worked with Abraham the Splitero Sales Rep. recently. I asked very specific questions to clarify whether I could qualify for their investment in my property given my unique circumstances, hoping to avoid a wasted hard Credit inquiry. He even had me wait on the line as he checked a couple things to be sure. I was assured i could qualify. After Underwriting reviewed my file I was denied based on the very issue I was concerned over...I had a Chapter 13 discharged 3 years ago...apparently each year under 7 years from discharge, they reduce the % available (in my case by 10%), but also simply because I have a basic HOA in our neighborhood (They do almost nothing) they also cut my available % by an additional 5%. I expressed my anger that I had felt mislead. Initially Abraham tried to say I didn't understand, but finally admitted he failed to tell me the limitations. Once I told him I would be writing this review, he proceeded to call me multiple times basically apologizing so I wouldn't be upset with him,,,,,then his boss waisted my time by reaching out to also apologize....I could care less if they feel sorry...its not about hurt feelings, it's about their incompetence and the training of their people to avoid these kinds of things...Thanks for the waste of time and ding on my credit Splitero.

5 September 2024
Unprompted review
Splitero logo

Reply from Splitero

Hi Barbara,

Thank you for your feedback! We apologize for any confusion or frustration caused by the process. We always strive to provide clear information and help as many homeowners as we can. We're deeply sorry about any misunderstandings that affected your final offer. Your input helps us improve, and we will use your experience to improve communication with our homeowners. If you have any further concerns or would like to discuss this further, please don’t hesitate to reach out to hello@splitero.com.

Sincerely,
The Splitero Team

Rated 5 out of 5 stars

I recently partnered with Splitero

I recently partnered with Splitero to explore a home equity sharing option, and I am thrilled with the outcome. From the very beginning, the entire process was handled with the utmost professionalism and exceeded all of my expectations.

A special shoutout to Alex Migliarini, who truly went above and beyond to ensure my needs were met. Alex took the time to understand my financial goals and retirement needs, and he provided expert guidance throughout the process. What really stood out was that Alex, on his own time, went out of his way to service my needs. His dedication and commitment were evident at every step, and he made sure I was comfortable and informed throughout the entire experience.

Splitero delivered a solution that perfectly aligned with my financial objectives, allowing me to secure my retirement while fully leveraging the equity in my home. The terms were transparent and fair, with no hidden fees or surprises. I felt supported and confident in my decision, thanks to the personalized service and attention to detail provided by Alex and the entire Splitero team.

The peace of mind I've gained knowing that my financial future is secure is priceless. I wholeheartedly recommend Splitero to anyone considering a home equity share option. They are professional, trustworthy, and committed to helping their clients succeed. And if you have the opportunity to work with Alex Migliarini, you're in excellent hands—his dedication to his clients is unmatched!

- David N.
Monterey, CA.

1 August 2024
Unprompted review
Rated 5 out of 5 stars

Simply Awesome Service !!!

Simply Awesome Service !!!
Special Thanks to Alex
"Timely help " .
Paperwork was very fast and prompt
Already Referred to a few and will recommend it to my friends.

14 November 2023
Unprompted review
Splitero logo

Reply from Splitero

Thank you so much for your kind words! We'll be sure to pass that along to our team. 🤝

Rated 5 out of 5 stars

Great Team Work

I will admit the wait time was long. Once things began, the process was smooth. Alex kept me informed and was very responsive to any questions I had. The processing team was efficient and Hugo let me know what paperwork they needed from me. The notary was on time and very nice. All in all a great experience.

20 October 2023
Unprompted review
Splitero logo

Reply from Splitero

Thanks for taking the time to share your positive review with us, Beverly! We really appreciate it and are glad we could help!

Rated 5 out of 5 stars

Great Company

Great Company. Would always email me to touch basis. Alex my contact person was amazing and always very helpful! I'm very pleased and excited to be able to pay all my debts. Thank you Splitero!

3 November 2023
Unprompted review
Splitero logo

Reply from Splitero

Thank you for the wonderful review, Christina! We're so happy we could help you access your home equity and achieve your financial goals.

Rated 5 out of 5 stars

An honest and upfront company

From the first telephone contact I had with a Splitero representative, the experience was always positive. My phone calls were returned in a timely manner, so I never felt that I was left hanging. I was told from the begining that it would be a lengthy process, but was always kept up to date in the process. All agents were helpful and friendly.

24 May 2023
Unprompted review
Splitero logo

Reply from Splitero

Thank you, Dawn! We take pride in providing an exceptional homeowner experience and are thrilled you were happy with our team. Thank you for your kind words!

Rated 5 out of 5 stars

They set clear expectations and delivered

Worked as advertised. Beyond that, each person I interacted with throughout the process was responsive and helpful. It wasn't a particularly fast process, but the initial time estimates they gave me were on the mark.

9 June 2023
Unprompted review
Splitero logo

Reply from Splitero

Thank you for leaving us a review, John! We appreciate you choosing Splitero.

Rated 5 out of 5 stars

The representatives that helped me!

The representatives that helped me through this process were outstanding. No fault to theirs because the process did take a bit longer than what I expected but they all came through for me and my family. They were very patient and understanding when we had to work with a third-party company, a solar company that was not responding as fast as we wanted them to.

At the end of the day they we were able to get the amount that we wanted and we closed this deal on time and if there is one thing that I would change it will be, to tell or ask all the potential customers if they have a solar company that may be involved to get that process started immediately because they could drag their feet in this process.

I would like to thank Alex M., Alex D., Brandi B., Staci H., Rachel, Emily L. and again for the outstanding efforts that they put into this process to make it happen.

19 May 2023
Unprompted review
Splitero logo

Reply from Splitero

This made our day! Thank you so much for your kind words and for choosing Splitero. We'll be sure to pass your comments along to our team members! 🤝

Rated 5 out of 5 stars

God Bless you all!

Everyone that helped us from Splitero was professional, courteous, and friendly. You have changed our lives tremendously! Thank you and God Bless all of you!-----------Scott and Tammy

2 June 2023
Unprompted review
Splitero logo

Reply from Splitero

We are so happy to hear that, Scott and Tammy! Thank you for leaving such a thoughtful review.

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