Splitero Reviews 172

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional professionalism, helpfulness, and supportive attitudes, making the entire process feel easy and comfortable. Many highlight the excellent service and customer support received, noting the clear communication and the team's ability to guide them step-by-step. The booking and overall user experience are consistently described as quick, easy, and efficient, with many appreciating the smooth and stress-free nature of their interactions. However, some customers also noted issues with communication breakdowns, receiving conflicting information, or experiencing delays in the process. A few people were dissatisfied with the lack of clarity and accountability, feeling that their concerns were not adequately addressed, and some mentioned being given the runaround or having to resubmit documents multiple times.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being... See more

Service

Customers had positive experiences with service, praising the professionalism, informative process, and quick... See more

Customer service

People report positive experiences with customer service. Many customers praise the professionalism and... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe the process as... See more

Booking process

Clients share positive opinions on the booking process, often describing it as easy, quick, and smooth. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ease, confidence and comfort. You never know entering into important ventures like this how it will be handled and what problems will arise. I had my share in this case. But Mr Brandon Leary walked me... See more

Rated 5 out of 5 stars

Keyairra Perkins and Anthony Evett were my point people throughout this process. I received exceptional service from both of them. When I crunched the numbers they were generally less than I would... See more

Rated 5 out of 5 stars

I would like to start by giving thanks to Brenden Leary, and Eddie Murillo and everybody else that worked on my loan, I am very grateful to how attentive, clear, and helpful they all were with the pro... See more

Rated 5 out of 5 stars

The experience was very good. They go through the process with you step by step and were very professional. I especially enjoyed working with Eddie Murillo. He was very professional and personal, whi... See more


Company details

  1. Alternative Financial Service

Written by the company

Splitero provides Home Equity Investments that allow homeowners to receive a lump sum of cash in exchange for a share of their home’s future value with no additional monthly payments. Our Home Equity Investment does not require income verification to qualify. Homeowners working with Splitero can keep their low-interest mortgages and their homes.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

172 reviews

5-star
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1-star

Replied to 52% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

smooth process

It closed very fast as I requested and Sultan was great to work with as was Brittany. Having this option available in the pinch I was in was helpful. Thanks.

13 March 2026
Rated 5 out of 5 stars

March 3

March 3, 2026
Splitero help me In a time of grief and great loss of my wife. It helped me pay for my wife's funeral expenses, payoff some debt In a time of loneliness and stress. Thank you Splitero for your support and trust.
Arcenio Gonzalez

28 January 2026
Rated 1 out of 5 stars

They work hard to remove the truthful posts!

I was targeted excessively to engage in the program. I end up applying and get accepted. During the lengthy process, things get passed to an outside title agency who started playing games with every document submitted. They do not care about you and your cause. Just making money. Watch the youtube videos and look them up on reddit, X, and Facebook. Much more details there. If I can give negative stars, they would get it.

2 February 2026
Unprompted review
Rated 1 out of 5 stars

Just not a good deal.

Please read the terms of the loan. They wanted to buy a 22% interest in our house. The offer was them paying roughly 11% and keeping the other 11% which was pure profit.

15 July 2025
Unprompted review
Rated 5 out of 5 stars

I loved the way Brenden Leary helped better, my future!!

I loved the way Brenden Leary, and Eddy Murillo, handled my loan, they were very honest, they were patient with me, very helpful with everything that I needed to get done in order and in time. Question that I had question that they answered.. I am very pleased with them in my loan so a big thank you to everyone that assisted in making this possible for me. Thank you.

10 July 2025
Unprompted review
Rated 5 out of 5 stars

Nervous in the beginning

Ease, confidence and comfort. You never know entering into important ventures like this how it will be handled and what problems will arise. I had my share in this case. But Mr Brandon Leary walked me through it with outstanding professionalism and courtesy that I felt assured through the process that it all work out and it did! Smoothly. I would like to to take this opportunity to thank him and the splitero team for their efforts and attitudes ( always supportive and kind). I believe that Brendan's professionalism and attitudes will take him far.

1 July 2025
Unprompted review
Rated 1 out of 5 stars

If I could give a zero I definitely…

If I could give a zero I definitely would The so-called representative Brett told me when he pulled my soft credit report it was right at 500 and they will be able to help me however when he pulled a hard credit I was 497 that's 3 points away and I was unable to get help so yes I was very upset I felt like I was giving misinformation and I don't appreciate being made feel like I'm not valid and that is exactly how I was felt. When I received an email because I did question this and he said and the only thing he said is well we have rules and regulations and you are not at 500 and again I questioned the three points and his response was come back when you have a 500 credit I said no thank you

28 July 2025
Unprompted review
Rated 5 out of 5 stars

Great HEI company

The care, patience and understanding that all 3 women put forth during the entire process...... Also the PROCESS....was well done from start to finish..... and went fairly quickly once everything was done...... I would recommend to anyone who asks.......You 3 ladies made my experience easy and simple.....thank you.... to all of you

1 July 2025
Unprompted review
Rated 1 out of 5 stars

Not very honest lender

Not very honest lender. Told me only requires a soft check on credit from Equifax. After you submitted application. They said they need to do 3 hard pulls. Their ads says they only need 500 credit score since it is an investment. With one hard pull which goes against their promise is not enough ! Need three hard pulls to start with ? It looks like to me like they are scam ,abusive and predatory lender. Not an investment really.

4 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Highly recommend. Walked me through the process every step of the way. Fast closing. Loved working with Brianna and Jeremy.

18 July 2025
Unprompted review
Rated 5 out of 5 stars

Surprisingly easy process

Surprisingly easy process/ The truth is that without the folks, on the front line, it would not have easy, Sasha is the epidemy of great and awesome service. She cared and as a subject matter expert (in my opinion), made me comfortable throughout the process. Great team yields great results. Thanks.

23 July 2025
Unprompted review

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