Great site. Bonuses need to be better and have to spend thousands before the rewards system is any beneficial. Bank withdrawal is too slow. Chat use the same excuse the system won't allow me t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Some of the games have a technical glitch during game play they get slowed by a counter clock that spins in the middle like its still searching the game during play??..but otherwise its okay up until... See more
Company replied
Had a few big wins from this site. Make sure you verify before depositing just in case you hit a max win 1st spin 🤘😜😃. Great game selection. When you hit a VIP level makes everything special.
Company replied
I am always unsure about online casinos, I was up and down like most reputable casinos. Then I had a large win and got nervous as I was suddenly jumping through withdrawal hoops when I had already wit... See more
Company replied
Company details
- #1 of 3 best companies in Online Casino or Bookmaker
- #1 of 4 best companies in Casino
Written by the company
At SpinBit, we’re committed to delivering a smooth, secure, and engaging online casino experience for players across New Zealand. Whether you’re a seasoned player or just getting started, our platform is built to be easy to use, feature-rich, and always exciting. Top Games and Features Enjoy a wide range of high-quality games including popular online slots, classic table games, and immersive live dealer experiences from trusted providers. With low minimum bets and intuitive gameplay, there’s something for everyone. Generous Welcome Bonus New players can unlock up to $900 in deposit bonuses and claim 80 free spins as part of our welcome offer, a rewarding way to begin your SpinBit journey. Seamless Multi-Device Access Play your favourite games anytime, anywhere, on mobile, tablet, or desktop. Our platform is designed for speed, stability, and convenience across all devices. Fast Payouts & 24/7 Support We know your time is valuable. That’s why SpinBit offers fast, reliable payouts and round-the-clock support from our friendly support team, ready to help with everything from bonuses to banking. Safe, Fair, and Responsible We use industry standard encryption and partner with trusted payment providers to ensure every transaction is secure. Our platform supports responsible gaming with tools like deposit limits and self-exclusion options. Join SpinBit Today Discover why SpinBit is one of the highest-rated online casinos in New Zealand. With great games, fast service, and a player first approach, SpinBit is more than just a casino, it’s where smart players come to win.
Contact info
New Zealand
- support@spinbit.com
- spinbit.com
4.1
Great
489 reviews
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I like that it always has new games to…
I like that it always has new games to play i don't win alot but it quenched the boredom.
8 October 2025
Reply from SpinBit
Thanks for the review, Toni.
Great to hear the new games keep things fun. Wins can come and go since results are random, and we will keep fresh titles coming.
If you have a game you would like to see, tell us on live chat or at support@spinbit.com
The SpinBit Team
The pay outs are shit
10 September 2025
Reply from SpinBit
Jace, sorry this has been your experience. Game outcomes are random so big wins are never guaranteed. The payouts, however, should be reliable and timely.
If you’d like us to check anything further, please share your username and any withdrawal reference via live chat or email at support@spinbit.com and we will look into it
The SpinBit Team
Reply from SpinBit
Appreciate the five stars!
Glad the site is easy to use and withdrawals are fast.
Enjoy your next session
The SpinBit Team
Be more lenient on the referrals I…
Be more lenient on the referrals I referred one friend but because im still waiting on him to complete id again I don't get any referral spins
8 October 2025
Reply from SpinBit
We understand your frustration, tsc_gabe.
Referral rewards activate once your friend completes account verification and any offer requirements. As soon as that is done, the spins will appear in your account.
If you’d like us to check the status, message live chat or email and we will help
The SpinBit Team
Easy to use and helpful chat
8 October 2025
Reply from SpinBit
Thanks a lot, DanTheMan!
Fantastic to hear the site is easy to use and that our chat team helped out.
Any time you need a hand, ping us on live chat or email
The SpinBit Team
Great site with helpful custome service…
Great site with helpful custome service agents
8 October 2025
Reply from SpinBit
Thanks so much for sharing this!
Great to hear you are enjoying the site and that our customer service team has been helpful.
If you need anything, reach out via live chat or email and we will help
The SpinBit Team
Reply from SpinBit
Thanks, Luke!
Delighted to hear Holly looked after you so well. We’ll make sure she sees your shout.
If you need anything else, catch us on live chat or at support@spinbit.com
The SpinBit Team
Reply from SpinBit
Thanks so much, C.K. Awesome to hear our customer service has been great and that you’re enjoying SpinBit.
We’ll pass your kudos to the team!
The SpinBit Team
Reply from SpinBit
Thanks so much, Muppet. Great to hear you’ve had some good wins and found the site easy to navigate.
Appreciate the 5 stars!
The SpinBit Team
Reply from SpinBit
Thanks for the 5 stars! Awesome to hear you’re enjoying everything about SpinBit.
We appreciate the support and are here on live chat or at support@spinbit.com if you ever need us.
The SpinBit Team
SpinBit experience
SpinBit is a fun site that has some great games. All the games I have played have been enjoyable and inviting. New games are pretty and make you want to give them a go. I have had quite a few good wins and it only takes up to 3 business working days for withdrawals to come into your account. I really enjoy SpinBit
28 September 2025
Reply from SpinBit
Thanks so much, Terri!
Awesome to hear you’re enjoying the games and that the new releases are tempting to try. Glad you’ve had some good wins and that withdrawals have landed within a few business days.
We really appreciate the kind words and your support.
The SpinBit Team
Reply from SpinBit
Thanks so much for the review.
Great to hear withdrawals have been fast and you rate us 10 out of 10.
We appreciate the support!
The SpinBit Team
Reply from SpinBit
Thanks for sharing your thoughts, Mrt. Sorry we haven’t hit the mark for you.
RTP is set by the game providers and each spin is random, so results can vary. We review our game mix regularly and have noted your feedback.
If any concerns come up, our support team is here anytime on live chat or at support@spinbit.com.
The SpinBit Team
Always a great experience and when I'm…
Always a great experience and when I'm needing help the support team is always fast and efficient and helping me with the problem
28 September 2025
Reply from SpinBit
Thanks so much for the review!
Awesome to hear it’s always a great experience and that our support team is fast and helpful when you need it. We appreciate the 5 stars and we’re here on live chat or at support@spinbet.com whenever you need us
The SpinBit Team
Excellent site for online gaming for…
Excellent site for online gaming for the last 2 years I have been playing online. Quick payouts and efficient online staff for help.
1 October 2025
Reply from SpinBit
Thanks so much, Natty! We’re thrilled you’ve enjoyed SpinBit over the last two years. Great to hear payouts have been quick and our online team has been efficient.
We appreciate your loyalty and look forward to keeping things smooth.
The SpinBit Team
Reply from SpinBit
Thanks for the review, EmilyNZ. Delighted our support got back to you quickly and that you feel confident playing with us.
We appreciate the 5 stars and your trust!
The SpinBit Team
I love that the customer service is…
I love that the customer service is great they are always on hand and help when I need it .
I love when we get specials aswell
Thanx guys
7 September 2025
Reply from SpinBit
Thanks so much, Amorina. Glad our customer service is there when you need it and happy to help. Awesome to hear you enjoy the specials as well.
We appreciate you being with us!
The SpinBit Team
Reply from SpinBit
Appreciate you sharing this, Joshiem! Great to hear everything has run smoothly and you rate the site.
Thanks for the 5 stars and we are here anytime if you need a hand.
The SpinBit Team
Always respond always polite always…
Always respond always polite always helpful just a breeze
2 October 2025
Reply from SpinBit
Thanks so much, Blueluck!
Glad our team replies quickly and keeps things polite and helpful. Awesome to hear everything feels like a breeze. We are here anytime if you need a hand.
The SpinBit Team
The features and the customer service…
The features and the customer service support that's provided
2 October 2025
Reply from SpinBit
Thanks so much for the review!
Great to hear you are enjoying the features and that our customer service has been helpful. If you ever need anything, we are here to help.
The SpinBit Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.