Great site. Bonuses need to be better and have to spend thousands before the rewards system is any beneficial. Bank withdrawal is too slow. Chat use the same excuse the system won't allow me t... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Some of the games have a technical glitch during game play they get slowed by a counter clock that spins in the middle like its still searching the game during play??..but otherwise its okay up until... See more
Company replied
Had a few big wins from this site. Make sure you verify before depositing just in case you hit a max win 1st spin 🤘😜😃. Great game selection. When you hit a VIP level makes everything special.
Company replied
I am always unsure about online casinos, I was up and down like most reputable casinos. Then I had a large win and got nervous as I was suddenly jumping through withdrawal hoops when I had already wit... See more
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Company details
- #1 of 3 best companies in Online Casino or Bookmaker
- #1 of 4 best companies in Casino
Written by the company
At SpinBit, we’re committed to delivering a smooth, secure, and engaging online casino experience for players across New Zealand. Whether you’re a seasoned player or just getting started, our platform is built to be easy to use, feature-rich, and always exciting. Top Games and Features Enjoy a wide range of high-quality games including popular online slots, classic table games, and immersive live dealer experiences from trusted providers. With low minimum bets and intuitive gameplay, there’s something for everyone. Generous Welcome Bonus New players can unlock up to $900 in deposit bonuses and claim 80 free spins as part of our welcome offer, a rewarding way to begin your SpinBit journey. Seamless Multi-Device Access Play your favourite games anytime, anywhere, on mobile, tablet, or desktop. Our platform is designed for speed, stability, and convenience across all devices. Fast Payouts & 24/7 Support We know your time is valuable. That’s why SpinBit offers fast, reliable payouts and round-the-clock support from our friendly support team, ready to help with everything from bonuses to banking. Safe, Fair, and Responsible We use industry standard encryption and partner with trusted payment providers to ensure every transaction is secure. Our platform supports responsible gaming with tools like deposit limits and self-exclusion options. Join SpinBit Today Discover why SpinBit is one of the highest-rated online casinos in New Zealand. With great games, fast service, and a player first approach, SpinBit is more than just a casino, it’s where smart players come to win.
Contact info
New Zealand
- support@spinbit.com
- spinbit.com
4.1
Great
489 reviews
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I won money and withdrew it
10 October 2025
Reply from SpinBit
SthIndsfinest, we’re pleased to hear your withdrawal was successful, and congrats on the win!
If anything comes up, Support is always available to assist.
The SpinBit Team
Never get bonus cash
I spend heaps and when I ask for some bonus cash or free spins. Always get the exact same response..”there are no free spins or bonuses available right now but try again soon “
1 October 2025
Reply from SpinBit
Hi L.W., I’m sorry this has been frustrating.
Our bonuses and free-spin offers run on fixed campaigns with specific eligibility rules, so they’re not always available on request.
If you'd like, send us a message via chat or email, and we’ll clarify anything you’re unsure about.
The SpinBit Team
Reply from SpinBit
Thanks for giving SpinBit a try, Ann.
Sounds like the luck didn’t show up this time. Results come down to chance, so there’s never a sure thing. We’re here any time on live chat or at support@spinbit.com
The SpinBit Team
Reply from SpinBit
Jason, thank you for leaving a review!
We’re glad your interactions with our team were positive throughout.
If you need anything in future, please contact Support from your profile and we’ll respond promptly.
The SpinBit Team
Just very helpful and a pleasure
26 September 2025
Reply from SpinBit
Really appreciate the kind words, Darkjedi. Glad the experience felt smooth and helpful.
If anything comes up, reach out through your account’s Help Centre and we’ll take care of it.
The SpinBit Team
Reply from SpinBit
Kenny, thanks for sharing your experience!
Keeping conversations straightforward and resolving issues quickly is a priority for us.
If you ever need a hand again, message us via the in-app chat and we’ll be right there.
The SpinBit Team
Withdrawals used to be processed…
Withdrawals used to be processed immediately. Now it's 2-3 days. That in itself will put anyone off
3 October 2025
Reply from SpinBit
Khebberd, thanks for flagging this.
Sorry your cash out felt slow. We aim to release withdrawals quickly, but verification and payment providers can add time. Once approved on our side, funds usually arrive within 3 business days depending on the method.
Pop us a note on live chat or email at support@spinbit.com with your username and withdrawal reference and we’ll take a look and keep you updated
The SpinBit Team
Good selection, new games
The games are good and the entertainment is on point.
Good selection of games and good that you guys update the new games regularly.
9 October 2025
Reply from SpinBit
Hi Laura, huge thanks for the 5 stars!
Delighted you’re enjoying the mix of games and our regular drops. We’ve got more titles lined up, so keep an eye on New Releases section.
If you’ve got a game you’d love to see, tell us.
We’re all ears
The SpinBit Team
Quick response and friendly
9 October 2025
Reply from SpinBit
PAULA, thanks for the lovely review!
Great to hear our team was quick and friendly.
Any time you need us, just reach out on live chat or email
The SpinBit Team
Very friendly stressless and super…
Very friendly stressless and super helpful customer support service, it was a pleasant experience.
7 October 2025
Reply from SpinBit
Debs, big thanks for sharing this!
Great to hear your chat felt friendly, stress free and genuinely helpful. We are happy it was a pleasant experience and we are here any time you need a hand
The SpinBit Team
Reply from SpinBit
Thanks for the review! Glad our chat team provided prompt help.
If anything else pops up, just open chat and we will jump in
The SpinBit Team
The free spins are not as straight…
The free spins are not as straight forward as it seems
5 October 2025
Reply from SpinBit
Appreciate you flagging this. From our check, the snag was with activating the Free Spins winnings and moving them to the bonus balance.
If you’d like, we can take you through it step-by-step—just open the chat in your account or email support@spinbit.com and we’ll sort it together.
The SpinBit Team
Reply from SpinBit
Caitlin, appreciate the feedback and the stars.
Happy to know you like the site. Withdrawals can take longer depending on verification and the payment method, but they should still feel reasonable.
If you’d like, share your username and the cash out reference on live chat or email at support@spinbit.com and we can check the status for you
The SpinBit Team
Reply from SpinBit
Thanks for the kind words.
Great to hear our support team looked after you and the occasional bonuses hit the spot.
If there is anything we can do to make your experience even better, message us on live chat or at support@spinbit.com
The SpinBit Team
Reply from SpinBit
Eazymaq, sorry this has been your experience. Your wellbeing comes first.
If you want to step back, we can set deposit limits, time outs, or close your account. Reach us on live chat or email support@spinbit.com. If you prefer independent help, Gamblers Anonymous is a good place to start
The SpinBit Team
SPINBIT & SPINBET 👎
This casino is no fun at all been with them since they first came out and its taken so long to level up the wins on slots are so hard to get i feel like im just donating my money every time I play because I never seem to get wins or im never able to get a Cashout of $100 unless I play live games betting high of $10 its a bad casino like SPINBET I recommend not to play SPINBIT & SPINBET as its been a year and I have never been able to cash anything out over $100
8 October 2025
Unprompted review
Reply from SpinBit
Hi customer, thank you for your feedback. We previously reached out requesting more information so we could investigate your concerns, but unfortunately we haven’t received a reply. Without further details, we’re unable to look into this matter fully. If you’d still like assistance, please don’t hesitate to contact our support team at support@spinbit.com and we’ll be glad to help.
The SpinBit Team
Hit and miss
Unless you bet high it's very hot and miss to win.
Free spins is a joke, lucky if you win anything more than $5 and if you do the multiplier is way to high
Been in VIP still gives you next to no "perks"
29 September 2025
Reply from SpinBit
Nux, thanks for the honest review.
Results can feel hot and miss because game outcomes are random and no bet size guarantees a win. Free spins and multipliers follow each game’s rules, so returns can vary. VIP perks depend on level and recent activity.
If you have any concerns, just reach out on live chat or email support@spinbit.com and we will take a look
The SpinBit Team
SCAM OF A WEBSITE WARNING
Rip off website designed to lure people in to spend their money and get nothing in return its a big scam
1 October 2025
Reply from SpinBit
Thanks for taking the time to write in.
We’ve reviewed your case and can see the query related to using bonus funds, and the account was later self-excluded at your request.
If you need any help, please contact us through the site chat or email support@spinbit.com and we’ll assist
The SpinBit Team
Spinbit is my go to site
Spinbit is my go to site, ideal for ticking some time past with a chance of that cash top-up you may not have suspected, the teams always happy to assist in any way and very responsive on there chats.
8 October 2025
Reply from SpinBit
Appreciate the lovely review, Bev!
Great to hear SpinBit is your go to for a bit of fun and that our chat team has been responsive and helpful. If anything pops up, we are here on live chat or email
The SpinBit Team
Reply from SpinBit
Thanks for the lovely review, Goldzilla.
Happy to hear the site is simple and fun to use, and that it’s your favourite. Enjoy your next session!
The SpinBit Team
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