Specs at Home Reviews 

447
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 143 reviews, reviewers overwhelmingly had a great experience with this company. People frequently highlight the exceptional support received and deeply appreciate the smooth ordering process designed for obtaining replacement frames and upgraded lenses. Buyers often emphasize that products arrive remarkably fast, are securely packaged, and provide substantial financial savings relative to traditional high street retailers. Though some customers experienced minor shipping delays or encountered occasional issues regarding product color availability, the overall feedback stays exceptionally positive. Shoppers consistently appreciate the helpful professional guidance provided throughout the entire purchase journey, ensuring that everything fits properly and meets their specific optical needs.

What people talk about most

Product

Reviewers highlight positive aspects of product, expressing immense satisfaction with the quality and fit of... See more

Service

Consumers find service to be positive, highlighting professionalism and reasonable prices. Reviewers... See more

Delivery service

Users describe positive interactions with delivery_service, frequently highlighting fast shipping times and... See more

Order

People report positive experiences with order, highlighting easy online ordering and very fast delivery... See more

Price

Reviewers express high satisfaction and appreciation regarding the pricing, consistently highlighting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a fantastic experience with Kashan at Specsathome! I was in a bit of a panic when my glasses broke unexpectedly, but Kashan managed to see me on very short notice. He quickly sorted me out with... See more

Rated 5 out of 5 stars

Reglazed my frames with specs at home. Recieved an outstanding service. Shown all options and price specifications at initial meeting.I chose a great lens, and I was then contacted with a few... See more

Rated 5 out of 5 stars

Kashan from Specs at Home was extremely helpful and efficient with all aspects of our order. We required a specific frame which had be sourced from abroad and Kashan kept us updated throughout and w... See more

Rated 5 out of 5 stars

Kashan did a great job with my varifocal lenses in a Defender frame. Just make sure that you give him an accurate Pupil Distance and Pupil Height with your prescription and he will do the rest. Delig... See more


Company details

  1. Optical Wholesaler

Written by the company

At SpecsatHome, we have a simple mission statement: to provide designer glasses at prices everyone can afford, while offering unparalleled customer service. That’s why you’ll find the latest styles from top designers like Ray-Ban, Jaeger and Police without the high street premium. What’s better, though, is you can take advantage of this season’s on-trend looks at affordable prices, all from the comfort of your own home. Backed by qualified opticians and offering a wide range of prescription lenses, we really are your one-stop online shop for all your eyewear needs. From sunglasses to fashionable day-to-day specs, we’ve got you covered. All this, with free UK delivery.


Contact info

4.9

Excellent

TrustScore 5 out of 5

447 reviews

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4.9

All reviews

(447)

141 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy online ordering.

Kashan Is so helpful and makes the whole process of ordering very easy. He is there immediately if you need him. Absolutely first class customer service.
I had made a mistake on my order and he quickly sorted it out in a polite and friendly way. The glasses are perfect, less than half the price I usually pay, and they arrived very quickly. I will certainly return here again.

18 July 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience

Kashan, is very professional and dedicated to make sure that the glasses you order are done to perfection. Very polite and great communication. I will certainly have my glasses made with Kashan in the future
Thanks Sue

25 July 2025
Unprompted review
Rated 5 out of 5 stars

I can't speak highly enough of Kashan…

I can't speak highly enough of Kashan Aziz. His family run company puts the customer's satisfaction ahead of any other consideration. Kashan has gone out of his way to accommodate both my schedule and eyewear needs, right down to long conversations about the best lenses for my needs. Add to this prices that are the most reasonable I've found online or IRL, and you have an unbeatable combination. (Also, besides being an experienced and knowledgable optician, he's a lovely human being.)

17 July 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Quick, friendly and professional service. Have used online glasses companies before but specs at home are have been the best. Excellent customer service and the product is just as expected. Highly recommended

11 July 2025
Rated 5 out of 5 stars

Great online service

Great experience! The optician in Kashan was super helpful and trustworthy. Sent me 2 frames to try without any deposit and gave excellent advice. Highly recommended!

4 July 2025
Rated 5 out of 5 stars

Outstanding and personal optical services provided by Kashan.

I’m delighted with my maroon Tiffany & Co. frames that Kashan sourced for me. This was no mean feat as the range has been discontinued. Getting the maroon colour had eluded me for weeks until I discovered Kashan’s optical services.

The Varilux XR lenses are outstanding - my eyesight has never been so sharp and vivid! Expensive but worth every penny.

Kashan is a very savvy and accomplished frames and lens broker who will get you the best deal, whilst ensuring that you get the best product available for your prescription, taste and pocket. I saved £180.00 on the designer frames and £100.00 on the lenses.

Kashan provides a very professional service with the personal touch, which is often lacking in the plethora of opticians on our high streets today.

17 June 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service at great prices

I ordered glasses from these guys at such short notice and they delivered it perfectly on time. No fuss no hassle just straight 10 star service as it should be but dont get elsewhere. Im going to recommend a few family and friends and buy many more pairs in the future. 10/10 experience

20 June 2025
Rated 5 out of 5 stars

Happy Canadian Customer

I ordered a women’s Stepper frame, shipping was quick. I received exactly what I ordered in perfect brand new condition. I would order from this company again. Very happy.

3 June 2025

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