iWarehouse spectacle factory Reviews 670

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, knowledgeable, and helpful, often going above and beyond to assist with frame selection and fittings. People frequently highlight the excellent service, noting its efficiency and the care taken to ensure satisfaction. Consumers are also very happy with the product selection, finding a wide variety of frames at affordable prices, offering great value for money. Many appreciate the competitive pricing compared to other businesses, making it a preferred choice for their eyewear needs.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the fast, efficient, and... See more

Product

Clients share positive opinions on product, particularly regarding the wide selection of frames and... See more

Price

Customers had positive experiences with price, consistently finding a great selection of frames at very... See more

Value for money

Users describe positive interactions with value for money. Customers consistently highlight great value,... See more

Based on these reviews

Rated 5 out of 5 stars

Very friendly and knowledgeable staff. Clear explanations and easy booking on line. Helpful with deciding on frames that will suit you when the decision is differcult as I found. No pressure on buying... See more

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Rated 5 out of 5 stars

The whole experience was smooth from start to finish. Initial appointment with Leigh who was professional, friendly and explained the whole process. Lots of glasses to choose from, all reasonably pric... See more

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Rated 5 out of 5 stars

After visiting other local businesses which couldn’t fit me in for over a week, just for an eye test.. I popped in with my up-to-date prescription and the staff somehow managed to call me back the sa... See more

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Rated 5 out of 5 stars

This is an excellent family company and they will never turn anyone away . They make the time to listen and help out wherever they can, especially to meet deadlines . They always go the extra mi... See more

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Rated 5 out of 5 stars

First class service From our first visit we were made to feel welcome. The selection of frames were amazing, with styles and prices to suit everyone. Once our selection had been made, all... See more

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Rated 5 out of 5 stars

The appointment booking is straightforward with plenty of availability. Staff both friendly and helpful but not pushy. There is a good selection of frames which are affordable. My glasses were ready w... See more

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Rated 5 out of 5 stars

As always great friendly service, took time to make sure fit is correct and glasses are correctly adjusted. Excellent customer service maintained, even though they were extremely busy that afternoon... See more

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Rated 5 out of 5 stars

A gem of a company! Flexible, efficient, expertly run. Kind, compassionate, friendly. I lost my glasses whilst on holiday and they managed to fit me in for a next-day appointment and within 30 mins of... See more

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Rated 5 out of 5 stars

Excellent service, extremelypolite and knowledgeable. Appointment quick didnt have to wait weeks. Had new varifocal sunglasses lens put in my own frame. Sound advice they suggested gradient tint and I... See more

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Rated 5 out of 5 stars

Previously purchased 2 x pairs of glasses. Staff member was really lovely, very helpful,I liked that they are not pushy, friendly relaxed environment. I lost a pair of my glasses on holiday, I phoned... See more

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Rated 5 out of 5 stars

My husband and I both booked appointments as we had a recent sight exam and needed to update our spectacles. We had some glasses reglazed and ordered a new pair of frames. All the staff are incredibly... See more

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Rated 5 out of 5 stars

As always a good experience . Hubby & I both needed new glasses after a recent eye test. The staff are always happy to help & advice. Good choice of good quality frames in a range of price brackets. T... See more

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Rated 5 out of 5 stars

This was the second time I’ve used iwarehouse and on both occasions I couldn’t fault anything. The service was excellent from the initial visit picking the frames right though to the collection. I... See more

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Rated 5 out of 5 stars

Had a bad experience with a well known retailer and decided the take my prescription to iwarehouse. I was impressed from the minute I went into the shop there was such a wide variety of frames all sha... See more

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Rated 5 out of 5 stars

Friendly, knowledgeable and brilliant. As the sign says designer spec, piggy bank prices. Good selection of frames, guided through the various options with care and attention. A week later they we... See more

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Rated 5 out of 5 stars

Visited today for a repair. Such a friendly and professional customer service. Thank you again Joe for fitting old lenses into a new frame in literally minutes. Now we know where you are, we will be... See more

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Rated 5 out of 5 stars

Leigh and his team were friendly incredibly knowledgeable and helpful. The selection of glasses was fantastic with others brought out that they'd just had delivery of. Swift turnaround from choosing... See more

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Rated 5 out of 5 stars

Always use this company, even though we no longer live in the area we still come back here for our glasses. Such a professional team and prices are affordable paying a third of what I would pay with... See more

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Rated 5 out of 5 stars

Nice company with efficient service. I use warehouse all the time for providing or reglazing my glasses. The staff are friendly and very knowledgable. And the turnaround is quick and accurate. With al... See more

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Rated 5 out of 5 stars

Lovely experience with amazing customer service 10/10. Great selection of glasses, I only got the cheapest as they are a spare set and did not get pushed to put more expensive add ons which was a so n... See more

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Rated 5 out of 5 stars

I had an excellent experience , The staff were friendly, patient, and knowledgeable, helping me find the perfect pair of glasses that suited both my style and budget. The range of frames was impressiv... See more

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Rated 5 out of 5 stars

Iwarehouse are patient with customers and don`t rush you into picking frames and they are more knowledgeable about the make up of frames and lenses than the high street opticians are. Good savings to... See more

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Rated 5 out of 5 stars

Having used their services before I knew that I would get a knowledgeable service with expert advice. From picking the frames and being measured up to delivery and final checks was done in a very time... See more

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Rated 5 out of 5 stars

Can’t praise enough. Excellent service, friendly staff. Large choice of frames at very affordable prices. Great care taken when fitting. Definitely recommend and I will always go here for any new glas... See more

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Rated 5 out of 5 stars

The service,choice along with great value is second to none! I find if hard to get a pair of glasses because of sizing etc, but nothing is too much trouble and I always find them so helpful, totally r... See more

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Rated 5 out of 5 stars

Amazing staff, friendly and supportive of your needs! My recent experience with Lee was beyond normal service! They provided me with excellent service and helped me with a very special Christmas prese... See more

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Rated 5 out of 5 stars

What a fantastic company based in Gt Yarmouth. The service is second to none and the prices are brilliant. If you require quality glasses at a low price just give these a try you won’t be dissapointed... See more

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Rated 5 out of 5 stars

Great friendly help from all at the iWarehouse, sorted my glasses out for me and nothing was too much trouble.They also offer better value than many others and I wouldn't hesitate to recommend them .

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Rated 5 out of 5 stars

I’ve been using these guys for a few years now . Always accommodating, pretty prompt service and always try to do what I require. Prices are good , that’s another good reason to use this company.

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Rated 5 out of 5 stars

Product I wanted at a highly competitive price with rapid delivery. The best glasses cleaner I have ever come across and lasts for a very lonnnnng time! Would highly recommend as service has been bril... See more

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Rated 5 out of 5 stars

As ALWAYS… Fabulous Service .. a pleasure dealing with this fabulous team . Fantastic prices .Beat High street names by 50% .. after sales service is exceptional. 10/10.

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Rated 5 out of 5 stars

We have been using this company for several years now. Very simply, we come back because of the excellent service from Leigh and the team. With quality and value for money products. We thoroughly... See more

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Rated 5 out of 5 stars

I have been looking for a new opticians for a while, I called them and spoke to Joe who was friendly, helpful and knowledgeable. I popped over the following week to have my old frames fitted with a... See more

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Rated 5 out of 5 stars

Was recommended by a friend to try iWarehouse. I liked that it is a local family run business and the team were super helpful as was my first time buying varifocals. They had a very good choice of fra... See more

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Rated 5 out of 5 stars

Very good company, lovely knowledgeable and friendly staff. Always eager to help their customers and solve any problems. Prices are competitive as well.

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Rated 5 out of 5 stars

Great service all round, very professional with forst class technical advise, .. will certainly use again in the future and have advised friends and family to go to them

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Rated 5 out of 5 stars

Everyone is very friendly and they have the patience to cater for your every need. They provide advice and choices without pressurising you into a decision. Will always recommend them.

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Rated 5 out of 5 stars

Great service yet again. I've been coming to iWarehouse for many years. Their professionalism is top notch and it's second to none. Highly recommend

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Rated 5 out of 5 stars

Fantastic customer service. Always helpful with frame choices and they go out of their way to find the right style and fit for you. Nothing is too much trouble. They are very patient. The price is ver... See more

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Rated 5 out of 5 stars

Always a good experience at iwarehouse, I have brought all my glasses from there over the last few year. Great value . friendly and professional services . Definitely my go to place for glasses . Than... See more

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Rated 5 out of 5 stars

Excellent service with a smile. superb selection os frames. They take a sincere interest in their customers. I would, and do, recommend them to my family and friends,

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Rated 5 out of 5 stars

Used them for years, they are the only ones who manage to get my prescription right, they are very friendly and really know their stuff, I can't recommend them enough.

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Rated 5 out of 5 stars

Excellent choice of frames and really helpful staff to help you choose and get it right. After looking at several other places I was able to find frames that I really liked here.

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Rated 5 out of 5 stars

I could not be happier with the service I received. I have used them several times in recent years. I took in a pair of glasses that I had broken, when wearing them. I was told that a similar frame c... See more

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Rated 5 out of 5 stars

I am very pleased with my lenses that the iwarehouse supplied me with the people are very friendly and I would recommend to anyone who needs to get new glasses

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Rated 5 out of 5 stars

My husband has been using iWarehouse for many years and has never been disappointed. I have just start to get my glasses from them. It is a family business, and their after-sale services are second to... See more

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Rated 5 out of 5 stars

Always great value and service. All the team are really friendly, knowledgeable and always take time to ensure that the glasses are adjusted and fit perfectly.

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Rated 5 out of 5 stars

Wonderful customer service, with real advice not just wanting to sell you something. Super friendly and relaxed. Very knowledgeable and willing to advise an all aspects.

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Rated 5 out of 5 stars

A good service, with attention to detail. Large range of frames to suit every budget. Brilliant! Would definitely recommend. Thank you

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Rated 5 out of 5 stars

This family business is absolutely the best place to go for great service, pure professionalism, and amazing selection of frames. Added to this the friendly welcome, patience, attention to detail and... See more

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Company details

  1. Optician
  2. Eye Care Center
  3. Glasses Store
  4. Sunglasses Store

Written by the company

Designer Specs - Piggy Bank Prices - Family Run, Fully Qualified Dispensing Opticians. Bring your spectacle prescription to iWarehouse, where we can provide designer spectacles at factory outlet prices. As fully qualified Dispensing Opticians, we can ensure that your new glasses are professionally measured and fitted, whilst also providing expert advice on the latest frames, lens materials and advancements in lens technology. Our principle business aim is to provide the highest quality products and service at the lowest prices. So, whether you require a simple pair of glasses for the car or a high end designer frame with the highest quality lenses, we will measure, produce and comfortably fit with the greatest attention to detail.


Contact info

5.0

Excellent

TrustScore 5 out of 5

670 reviews

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Rated 5 out of 5 stars

New lenses in old frames

Made appointment on line to have new "reading" lenses fitted to old frames. Everything went smoothly, from making the appointment, having my frames checked and lenses agreed.
When the "new" spec's arrived they were as I needed and after having the side arms adjusted / reshaped to accommodate thicker lenses, it makes reading a whole lot more comfortable.
I still use my varifocals throughout the day [especially when driving] but sitting down to immerse myself in a good book is now perfect.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

DO NOT go anywhere else!

My wife and I both needed new glasses, having new prescriptions. My wife had been to iwarehouse before and had no hesitation on returning.
Our initial contact was with the wonderful Jeanette. I required two pairs and I was amazed with how many questions there were about how and when I use my glasses. Reading, computer work, watching TV driving, during the day and night. Jeanette spent time making sure we had the best glasses for our needs.
Returning to collect our glasses we were looked after by the lovely Sally-Anne who ensured everything fitted perfectly.
iwarehouse operates an appointment only system, which is so much better, as you are not rushed and the place doesn't get packed out. Service is relaxed and totally professional, giving you confidence you are in the right place.
Sure, you can get cheaper else ware, especially on the Internet but if you want rubbish, be my guest. Your eyes are a precious commodity, so look after them.

10 April 2026
Unprompted review
iWarehouse spectacle factory logo

Reply from iWarehouse spectacle factory

Thank you so much for your trust and recommendation. It was a pleasure looking after you both and we look forward to seeing you again in the future!

Rated 5 out of 5 stars

The staff are exemplary

The staff are exemplary, they are so friendly and professional, and always have time to chat and can even fit me in on the spurt of the moment, carry on the good work

11 April 2026
Unprompted review
iWarehouse spectacle factory logo

Reply from iWarehouse spectacle factory

thank you so much

Rated 5 out of 5 stars

Friendly and efficient

Saw Jeanette who was very friendly, helpful and knowledgeable. She went through all the options with me and was very patient as I take a lot of time to decide things. Very happy with my glasses and would definitely go back again

24 March 2026
Unprompted review
iWarehouse spectacle factory logo

Reply from iWarehouse spectacle factory

thank you so much

Rated 5 out of 5 stars

Brilliant

I smashed my glasses and needed a new pair for my upcoming holiday. They were very helpful from start to finish and the price was great too. They managed to get me replacement glasses the day before my holiday, couldn’t be happier and would recommend to anyone. I will be going back for some sunglasses soon

10 March 2026
Unprompted review
iWarehouse spectacle factory logo

Reply from iWarehouse spectacle factory

that's great to hear! Thank you so much

Rated 5 out of 5 stars

The best place for glasses in the area.

This family business is absolutely the best place to go for great service, pure professionalism, and amazing selection of frames. Added to this the friendly welcome, patience, attention to detail and very reasonable prices why would you go anywhere else.

6 March 2026
Unprompted review
iWarehouse spectacle factory logo

Reply from iWarehouse spectacle factory

thank you so much

Rated 5 out of 5 stars

Been coming here a few years now

Been coming here a few years now, I just had lens replaced in my old frame the staff are friendly and welcoming.

Thank you so much SusanStannard

6 March 2026
Unprompted review
iWarehouse spectacle factory logo

Reply from iWarehouse spectacle factory

thank you for your lovely review

Rated 5 out of 5 stars

10/10 would recommend

Lovely experience with amazing customer service 10/10. Great selection of glasses, I only got the cheapest as they are a spare set and did not get pushed to put more expensive add ons which was a so nice.

2 March 2026
iWarehouse spectacle factory logo

Reply from iWarehouse spectacle factory

thank you so much

Rated 5 out of 5 stars

Fast and efficient service

Fast and efficient service. Reasonable price. Didn’t try to ‘up sell’ unnecessary extras.

25 February 2026
iWarehouse spectacle factory logo

Reply from iWarehouse spectacle factory

That's lovely to hear. Thank you

Rated 5 out of 5 stars

Very friendly and knowledgeable staff

Very friendly and knowledgeable staff. Clear explanations and easy booking on line. Helpful with deciding on frames that will suit you when the decision is differcult as I found. No pressure on buying. The staff put customer first rather then making money. A huge choice of frames at very affordable prices. I will be going back again for sunglasses soon. Only small problem is the minimum parking available. I do recommend this company 100%.

27 February 2026
iWarehouse spectacle factory logo

Reply from iWarehouse spectacle factory

Thank you so much for your lovely review

Rated 5 out of 5 stars

Great Service and local business

Was recommended by a friend to try iWarehouse. I liked that it is a local family run business and the team were super helpful as was my first time buying varifocals. They had a very good choice of frames and took their time explaining how my new glasses would work and options available. Found the prefect frames and new glasses were ready I’m just over a week.

28 February 2026
iWarehouse spectacle factory logo

Reply from iWarehouse spectacle factory

thank you for taking your time to leave us a review!

Rated 5 out of 5 stars

Very polite staff

Very polite staff, have time to spend with you, never pressure you into buying and very professional

21 February 2026
iWarehouse spectacle factory logo

Reply from iWarehouse spectacle factory

thank you

Rated 5 out of 5 stars

Outstanding

Lovely service from the minute I walked in ..Will be going back and highly recommend x

27 February 2026
iWarehouse spectacle factory logo

Reply from iWarehouse spectacle factory

thank you so much

Rated 5 out of 5 stars

I absolutely love this place

I absolutely love this place. Firstly, because they're honest. For the better part of two decades, I was wearing the wrong size frames for my prescription. I'd been to Vision Express and Specsavers and all the other big names, but when I came here, the first conversation we had, they were very honest in their recommendations, explaining to me why I should not have picked the frames that I wanted.

Secondly, the staff are fantastic. Fantastic sense of humour, they're very professional, and they're always willing to go out of their way to help. I could not speak more highly of this business.

27 February 2026
iWarehouse spectacle factory logo

Reply from iWarehouse spectacle factory

thank you so much for your amazing feedback it means a lot to us

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