Besides being spammed, which gives big scam vibes - I researched the company to find actual users who had great feedback so I entertained it.. and my rep was actually fantastic. Easy to work with, ve... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had the pleasure of dealing with Penny Morash, she made me feel very comfortable . Penny is very friendly, pleasant , knowledgeable. very confidant. She helped me with what i needed... I have given... See more
Company replied
The person that assisted me was very knowledgeable and answered all my questions. I did find it was a rather long process. I am confident that some questions could be eliminated or merged somehow with... See more
Company replied
I’m sixty six years young with type two diabetes. It was very difficult for me to find an insurance company that would cover me. I’m so relieved now that I can have some money to cover my funeral and... See more
Company replied
Company details
Written by the company
Specialty Life Insurance specializes in guaranteed and simplified issue insurance products in Canada.
Contact info
8000 Jane Street Tower A, Suite 101, L4K 5B8, Concord, Canada
- 1.877.754.5404
- info@specialtylifeinsurance.ca
- specialtylifeinsurance.ca
4.2
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This company was very successful at…
This company was very successful at complimenting me and making me feel comfortable. Thank you for my voice sounds young.
7 July 2026
Unprompted review
Reply from Specialty Life Insurance
Thank you for sharing your experience. Providing a welcoming and supportive experience is important to us, and we truly appreciate your kind feedback.
The staff will to explain what l needed…
The staff was willing to explain what l needed to know.Answering all the questions. Very knowledge able.
5 July 2026
Reply from Specialty Life Insurance
Thank you for your kind feedback. We’re pleased to hear that our team took the time to answer all of your questions and provide the information you needed.
Reply from Specialty Life Insurance
Thank you, Jackie! We’re pleased to hear that you found our team professional and informative.
Everything was very well explained and…
Everything was very well explained and if I didn’t catch the sentence it was explained again . Very friendly agent .
29 June 2026
Reply from Specialty Life Insurance
We’re so glad to hear that everything was explained clearly and that your agent took the time to answer your questions until you felt comfortable. Providing friendly, patient service is always our goal, and we truly appreciate your support.
The agent M/s Soniya Tiwari was very…
The agent M/s Soniya Tiwari was very friendly. She explained very clearly to me what the called was about. Although I was slow to understand the terms and conditions, she was very patience and explained all over again. This made feel confident
of what I was getting into.
5 July 2026
Reply from Specialty Life Insurance
Thank you for sharing your experience. We’re delighted to hear that Soniya provided friendly, patient, and thorough service, ensuring you felt comfortable and confident throughout the process. We truly appreciate your trust in Specialty Life Insurance.
Reply from Specialty Life Insurance
Thank you for your feedback! We’re delighted to hear you had a great customer service experience. We appreciate your support and look forward to assisting you again in the future.
Reply from Specialty Life Insurance
Thank you for your feedback. We’re glad to hear you found our team helpful and informative. We appreciate your trust and are grateful for the opportunity to assist you.
Reply from Specialty Life Insurance
Thank you for sharing your experience!
Very professional and happy with the…
Very professional and happy with the kindness and understanding from Lakezha.
24 June 2026
Reply from Specialty Life Insurance
Thank you for your kind feedback. We’re delighted to hear that Lakezha provided you with professional, compassionate, and understanding service. We truly appreciate your trust in Specialty Life Insurance.
The sales lady.
21 June 2026
Reply from Specialty Life Insurance
Thank you for your review! We’re glad our representative was able to assist you and provide a positive experience.
I had a great experience with the…
I had a great experience with the representative. The application process was simple and straightforward, and the representative was friendly, knowledgeable, and patient in answering all of my questions. They explained the coverage options clearly without putting pressure on me. I received prompt service and felt valued throughout the process. I would recommend Specialty Life Insurance to anyone looking for reliable and professional service. Thanks
29 June 2026
Reply from Specialty Life Insurance
Thank you for your kind review! We’re so glad to hear you had a positive experience and felt supported throughout the process. We truly appreciate your recommendation.
Great policies and at Great prices
John Smit was amazing he could probably sell ice to an Eskimo. He helped me understand the whole pkg .
8 June 2026
Reply from Specialty Life Insurance
Thank you for your review Sandy, we're glad you got the information you needed!
I DO NOT TRUST THIS COMPANY because…
I DO NOT TRUST THIS COMPANY because they contacted me as a cold-call and did not want to give their company's contact-info and instead wanted my full info. When I told her it's against Advertisement Rules to not disclose your company's contact info when you call cold. Caller then hanged up and 2-hours later she sent me an email with their contact info. They should not hold their identity.
29 June 2026
Unprompted review
Reply from Specialty Life Insurance
Hello, we apologize for the frustration.
We do not practice cold calling. We only contact individuals when a quote request has been submitted for a life insurance product through one of our websites, or when someone has opted in to be contacted while applying for another service through one of our third-party partners.
Please email us at info@specialtylifeinsurance.ca and we will promptly add your number to our Do Not Call list. In addition we will investigate as to why the company information was not disclosed as requested.
I was impressed by your customer…
I was impressed by your customer representative. He was fully engaged with me through the entire question process.
14 June 2026
Reply from Specialty Life Insurance
Thank you for sharing your positive experience, Ann.
Very kind and helpful service.
19 June 2026
Reply from Specialty Life Insurance
Thank you for sharing your experience.
Reply from Specialty Life Insurance
Thank you for your feedback!
Reply from Specialty Life Insurance
We apologize that you have not yet received your paperwork. We will follow up with our Administrative Department to look into this and ensure it is sent to you as soon as possible.
Help Me To Understand My Needs
17 June 2026
Reply from Specialty Life Insurance
Thank you for your review! We’re glad we could help you better understand your needs and options.
She was very knowledgeable.
10 June 2026
Reply from Specialty Life Insurance
Thank you for your positive feedback, Deborah.
Little mix up at first with 2 people…
Little mix up at first with 2 people sending an application. Fine once second one was cancelled.
14 June 2026
Reply from Specialty Life Insurance
Thank you for your feedback. We apologize for the initial mix-up and appreciate your patience while it was resolved. We’re glad everything was sorted out and that your experience improved once the duplicate application was cancelled.
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