SpareFare Reviews 

290
TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Evaluating 104 reviews, most reviewers were unhappy with their experience overall. Many customers experienced severe problems regarding missing payments, broken website features, and a complete lack of helpful responses from support across multiple communication channels. People noted that their urgent emails and online chat messages were consistently ignored for weeks or even several months without receiving any status updates. Some reviewers were happy with past transactions and mentioned that the platform used to operate very smoothly prior to recent difficulties. A few other individuals also reported receiving prompt assistance and successful payouts after managing to connect directly with company team members.

What people talk about most

Payment

Reviewers highlight frustration regarding payment delays, reporting that funds remain pending or delayed for... See more

Website

Consumers find website to be extremely disappointing, reporting that the portal has been down for weeks and... See more

Customer communications

Customers expressed deep frustration and dissatisfaction regarding customer communications due to a... See more

Response time

Customers consistently note negative experiences with response time, highlighting that multiple emails and... See more

Service

Users describe ambiguous interactions with service, reflecting sharply contrasting experiences among... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Very disappointed so far. Website looks great and this will be a useful service if it ever works smoothly as there is definitely a gap in the market for this. It has been 16 days since my voucher was... See more

Rated 2 out of 5 stars

I guess I am adding my voice to those recent who are experiencing the same. I sold my flight voucher on November 20 (I confirmed it has been used). Emailed with sparefare (Kim) and got a response th... See more

Company replied

Rated 2 out of 5 stars

Dear Kim, I am writing regarding my unpaid funds related to a voucher I sold on January 12 in the amount of $440. SpareFare ID: 109359 Despite sending more than 20 emails, I have r... See more

Rated 2 out of 5 stars

I sold a hotel booking through SpareFare (listing #111077). The stay ended on March 7th and the payout (160.51 EUR) is still pending. I have tried contacting support via email, contact form,... See more


Company details

  1. Travel Aggregator
  2. Flights Search Site
  3. Online Marketplace

Written by the company

SpareFare is the largest secure marketplace to sell your flight tickets, vouchers, hotel reservations, and package holidays. Find travel deals up to 90% off with thousands of listings everyday! ✈️


Contact info

1.8

Poor

TrustScore 2 out of 5

290 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 16% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.8

All reviews

(290)

111 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very grateful for SpareFare's service…

Very grateful for SpareFare's service and their team! I was able to quickly sell an airline voucher that I didn't need, at a good price. SpareFare was reliable & did exactly what they said they would.

In fact, when I made a mistake that cost me ~$10 in fees, their support quickly responded and compensated me for the amount- even though I was the one in the wrong!

I would 10/10 recommend to a friend, and use their service again. Thanks SpareFare!

6 September 2024
Unprompted review
SpareFare logo

Reply from SpareFare

Thank you for the kind words Peter!! You were a pleasure to work with, and I'm glad we got your voucher sold quickly at a good price. I hope we see you back here soon! 😊

Rated 5 out of 5 stars

Great service

Great service! Saved money on my plane ticket. Easy to bid and received the verified voucher code in a day after final bid was accepted. Highly recommend this service and will definitely be using it again.

12 August 2024
Unprompted review
SpareFare logo

Reply from SpareFare

Hi Scott - Thank you so much for the kind words! Glad you got a great deal and it was as quick process :) Have an amazing trip and can't wait to see you back again! 🙌

Rated 5 out of 5 stars

Excellent service and contact.

I have used SpareFare a couple of times in recent months. I asked a question about my latest purchase and received a personal reply, which was then followed up to ensure all was good.
In an era of automated responses and indifferent customer service this was a breath of fresh air.
I’ll be using this company again and recommend them.

22 July 2024
Unprompted review
SpareFare logo

Reply from SpareFare

Thank you so much for the kind words!! I am glad we can help out when possible, and I hope to see you back soon my friend! 🙌✈️

Rated 5 out of 5 stars

EXCEPTIONAL 2 vouchers bought at once

Bought multiple vouchers to combine with airline, perfect service was skeptical at first, worth every penny will be planning trips around vouchers available next trip

20 July 2024
Unprompted review
SpareFare logo

Reply from SpareFare

Hi Louis - Thank you so much for the kind words!! Have a great trip and I hope to see you back soon more more great deals! 🙌✈️

Rated 5 out of 5 stars

Seamless and Secure experience

I had vouchers to random airlines I wouldn't ever use, and Sparefare helped me get a competitive offer on them within 24 hours of posting. The process was very easy and secure. I would've lost a lot of money if not for SpareFare connecting me to buyers and mediating the transaction.

20 June 2024
Unprompted review
SpareFare logo

Reply from SpareFare

Hey Andy, Thank you so much for the awesome review!! I am glad we could get the vouchers sold quickly and the process was smooth :) I hope to see you back soon, and let us know if we can help with anything else!

Rated 5 out of 5 stars

Thank you for fast Processed

Thank you for fast Processed ,
it was very easy booking ,
this very Legit company ..
I would definitely use this company next time!!

14 June 2024
Unprompted review
SpareFare logo

Reply from SpareFare

Thank you for the amazing review Ranj! I am glad the process was so quick, and I hope we see you back again soon for more great deals! 🙌

Rated 5 out of 5 stars

The easiest thing that I ever done

The easiest thing that I ever done. Like everyone else I was skeptical,but everything was so easy. sold 2 vouchers and received my money with in the 10 business days. Erick was prompt with responses, we were ready to loose all of our money and thanks to sparefare we got over 50% back.

21 June 2024
Unprompted review
SpareFare logo

Reply from SpareFare

Thank you for the kind words Elsie!! I am glad the process was so smooth and we got the vouchers sold quickly for you :) Let us know if we can help with anything else and hope to see you back soon!

Rated 5 out of 5 stars

A+ Experience- Recently Sold Voucher

I live in New York and recently sold a travel credit voucher on Sparefare. The experience was amazing, secure and entirely positive. My initial questions were answered immediately and I received step by step guidance all the way until receiving payment. Would highly recommend the site and their customer service was a true A+.

10 June 2024
Unprompted review
SpareFare logo

Reply from SpareFare

Thank you so much for the kind words!! You were a pleasure to work with, and glad we could get your voucher sold so quickly :) Let us know if we can help with anything else and I hope to see you back soon!

Rated 5 out of 5 stars

This company is legit and amazing

This company is legit!! I had two vouchers from JetBlue which I wasn’t able to use and decided to sell through spare fare. I had never heard of them but read up on some reviews. I sold the two vouchers within hours (I did discount them to half price which prob helped) and the whole process went through within hours. I emailed a couple of times as I wanted to check the process and they responded very quickly. They are polite and seem to care about their customers. I put faith in the comments I could read about them and it paid off. It says will pay upon 10 workings days (will say 10 days in within their process notes- but its actually 10 working days) and I received all the cash on day 10. I couldn’t be happier and highly recommend them. What a great business model and I hope your company goes from strength to strength. Thank you!

14 June 2024
Unprompted review
SpareFare logo

Reply from SpareFare

Hi Ash - Thank you so much for the awesome review! I am glad the process was so smooth for you, and I hope to see you back soon my friend 🙌

Rated 5 out of 5 stars

Will forever use Sparefare before booking flights now!

Incredible customer service. Super speedy process with purchasing vouchers once a bid is approved. I was skeptical my very first time making an order, but that voucher worked perfectly and so I've been using Sparefare ever since. Goes smoothly every time and saves me a good chunk of money off flights as I travel a lot!

11 April 2024
Unprompted review
SpareFare logo

Reply from SpareFare

Thank you for the amazing review Shaina!! 🤩 You have been a pleasure to work with and I hope to see you back soon to get more great deals! Just let us know if we can help with anything :)

Rated 5 out of 5 stars

recommended

recommended. They solved a problem for us with the sale of vouchers. Excellent service and people available to solve our doubts.

4 June 2024
Unprompted review
SpareFare logo

Reply from SpareFare

Thank you Matteo for the kind words!! You were all a pleasure to work with and I am glad we could sell your vouchers that fast! I hope to see you back soon 😊

Rated 5 out of 5 stars

Team made it super simple and easy…

Team made it super simple and easy going. They made it clear and easy to process and facilitate the sale of my voucher to the buyer seamlessly.

30 May 2024
Unprompted review
SpareFare logo

Reply from SpareFare

Thank you for the kind words Osama! You were a pleasure to work with and glad we could get your voucher sold so quickly! Let us know if we can be of further assistance and congrats on the baby!! 🙌

Rated 5 out of 5 stars

Can’t rate this site enough

Can’t rate this site enough! After watching it for years finally took the step to buy from there and there is no regret. They go above and beyond to assist you. Found an amazing deal and will be purchasing more in the future.

22 May 2024
Unprompted review
SpareFare logo

Reply from SpareFare

Thank you so much for your kind words!! You are a pleasure to work with and I hope to see you back soon! 🙌 Let us know how we can help!

Rated 5 out of 5 stars

Site works. Don't doubt!

To be honest I expected some kind of nightmare customer service experience but we really experienced some really phenomenal customer service from SpareFare.

I used to fly multiple times a year and stay dozens of nights in hotels and I'll say that this site has great service in helping out travelers. Very knowledgeable. Goes the extra mile.

Thanks, Erik. You were a great sales rep helping my wife and I salvage some money out of a canceled flight!

15 May 2024
Unprompted review
SpareFare logo

Reply from SpareFare

Hey Daniel - Thank you so much for the kind words! You were a pleasure to work with and glad we could get a deal finalized for your voucher! Let me know if we can assist with anything else!🙌

Rated 5 out of 5 stars

Great way to save money, would use again.

Great website and customer service is quick to respond. Good deals and from time to time amazing deals.

15 May 2024
Unprompted review
SpareFare logo

Reply from SpareFare

Thank you so much Hans! You are definitely a master at finding amazing deals 🔥 Let us know if we can help with anything and have a great trip!!

Rated 5 out of 5 stars

Amazing company I got a BA voucher and…

Amazing company I got a BA voucher and it worked perfectly fine.

Probably the best company on the internet to purchase Voucher and flights.

I’m so happy

13 May 2024
Unprompted review
SpareFare logo

Reply from SpareFare

Hi Jordan - Thank you so much for your kind words!! You were a pleasure to work with and I hope to see you back here soon for more great deals! Let us know if we can help with anything in the meantime. Enjoy your upcoming trip 🙌✈️

Rated 5 out of 5 stars

Great Service !

I must admit to being cautious about using this site as I hadn't heard of it. But after reading the reviews I went for it. We were given flight vouchers after being cancelled by covid which we could no longer afford to use (hotel and spending money on top etc) so listed our vouchers on Spare Fare. within 2 days we had 2 good offers and accepted the highest bidder. Money is now in my bank only 12 days after first contacting the Spare Fare team. Very happy with the outcome and Mike guided me through the process from start to end. Thank you :)

15 March 2024
Unprompted review
SpareFare logo

Reply from SpareFare

Hi Kenneth - Thank you for the kind words!! I am glad we got the voucher sold so quickly at a solid price! You were an absolute pleasure to work with and I hope we will see you back soon 🙌

Rated 5 out of 5 stars

Spare fare is great!

Spare fare is easy to use! I posted an Ad for leftover credit I had and received 9 offers in total in the span of a couple of days. I was able to choose a bid I felt was fair and Erik was informative on how the process works and when to expect your payment! Will definitely use again in the future! :)

15 March 2024
Unprompted review
SpareFare logo

Reply from SpareFare

Hi Kelly - Thank you so much for your kind words!! You were a pleasure to work with and I hope to see you back soon :) Let us know if we can help with anything else in the meantime!! 🙌

Rated 5 out of 5 stars

SpareFare listing quickly sold!

I listed a United Airlines voucher on SpareFare, and it quickly sold for my asking price! I can’t emphasize enough what a pleasure it was to work with Erik. His personal customer service was top-notch, and beyond that his help with the details made the difference. Thanks.

25 February 2024
Unprompted review
SpareFare logo

Reply from SpareFare

Thank you so much for the kind words Mary!🙏 I am glad we could get the voucher sold so quickly for your asking price! Let us know if we can help with anything else and I hope to see you back soon!

Rated 5 out of 5 stars

Great service, even better customer service

Successfully sold my airline vouchers via SpareFare :) Mine were sold at roughly 2/3 of their face value.

The process works as promised and is enhanced by the proactive approach of SpareFare's customer service team / Erik.

I never leave reviews at all, but this is the kind of service that deserves a glowing review! 10/10 - would recommend!

21 February 2024
Unprompted review
SpareFare logo

Reply from SpareFare

Hey Kevin - Thank you so much for the kind words! 🙏 You were a pleasure to work with and I hope to see you back soon! Just let us know if we can help with anything else :)

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