SpareFare Reviews 

290
TrustScore 2 out of 5

1.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 104 reviews, most reviewers were unhappy with their experience overall. Many customers experienced severe problems regarding missing payments, broken website features, and a complete lack of helpful responses from support across multiple communication channels. People noted that their urgent emails and online chat messages were consistently ignored for weeks or even several months without receiving any status updates. Some reviewers were happy with past transactions and mentioned that the platform used to operate very smoothly prior to recent difficulties. A few other individuals also reported receiving prompt assistance and successful payouts after managing to connect directly with company team members.

What people talk about most

Payment

Reviewers highlight frustration regarding payment delays, reporting that funds remain pending or delayed for... See more

Website

Consumers find website to be extremely disappointing, reporting that the portal has been down for weeks and... See more

Customer communications

Customers expressed deep frustration and dissatisfaction regarding customer communications due to a... See more

Response time

Customers consistently note negative experiences with response time, highlighting that multiple emails and... See more

Service

Users describe ambiguous interactions with service, reflecting sharply contrasting experiences among... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Very disappointed so far. Website looks great and this will be a useful service if it ever works smoothly as there is definitely a gap in the market for this. It has been 16 days since my voucher was... See more

Rated 2 out of 5 stars

I guess I am adding my voice to those recent who are experiencing the same. I sold my flight voucher on November 20 (I confirmed it has been used). Emailed with sparefare (Kim) and got a response th... See more

Company replied

Rated 2 out of 5 stars

Dear Kim, I am writing regarding my unpaid funds related to a voucher I sold on January 12 in the amount of $440. SpareFare ID: 109359 Despite sending more than 20 emails, I have r... See more

Rated 2 out of 5 stars

I sold a hotel booking through SpareFare (listing #111077). The stay ended on March 7th and the payout (160.51 EUR) is still pending. I have tried contacting support via email, contact form,... See more


Company details

  1. Travel Aggregator
  2. Flights Search Site
  3. Online Marketplace

Written by the company

SpareFare is the largest secure marketplace to sell your flight tickets, vouchers, hotel reservations, and package holidays. Find travel deals up to 90% off with thousands of listings everyday! ✈️


Contact info

1.8

Poor

TrustScore 2 out of 5

290 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 16% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.8

All reviews

(290)

111 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A white glove experience

I had a fantastic experience working with Erik at Sparefare when I needed to sell my BA voucher, which was set to expire on September 30th, 2025. From the very beginning, Erik went above and beyond by reaching out to me directly, demonstrating genuine care and dedication to helping me through the process.

He personally assisted me every step of the way, providing clear guidance and support to ensure I was comfortable and informed. Thanks to his proactive approach and expertise, I was able to successfully sell my voucher before the expiration date and receive my funds without any hassle.

I truly appreciated Erik's professionalism, personal attention, and commitment to customer satisfaction. I highly recommend Sparefare and especially Erik for anyone looking to sell their vouchers with confidence!

17 July 2025
SpareFare logo

Reply from SpareFare

Thank you so much Andreas!! You were excellent to work with as well! Hope to see you back soon 🙌 ✈️

Rated 5 out of 5 stars

AMAZING company and deals!

SpareFare are a fantastic company and provide quick and amazing service too. I have secured some brilliant savings on flight vouchers purchased and have saved a total of £375 so far across only two transactions, so you can see how this can stack up. Genius idea to ensure sellers are able to sell unused flight tickets/vouchers and buyers can bag some great deals. I also really like how you receive a confirmation where the SpareFare team personally check the voucher is legitimate when providing the details, so ultimately, nothing to worry about when dealing with this professional and great company. 10/10!

15 July 2025
Unprompted review
SpareFare logo

Reply from SpareFare

Thank you Courtney!! You are too kind, and have been a pleasure to work with!! Enjoy your trip and hope to see you back soon ✈️

Rated 5 out of 5 stars

Great way to sell voucher

I recently sold a travel voucher that I couldn’t use, the process and communication from Sparefare was great, highly recommend if seeking to sell

9 May 2025
Unprompted review
SpareFare logo

Reply from SpareFare

Hi Paul, thank you so much for the kind words! Glad we could help get your vouchers sold 😊 I hope to see you back again soon!

Rated 5 out of 5 stars

Great service

Great service
From placing my bid to receiving my tickets.
Was a slight issue, the seller misspelt my surname but Erik at Sparefare spotted this and instantly contacted the airline and got this changed.
Excellent service highly recommended.
Will definitely be using again.

30 April 2025
Unprompted review
SpareFare logo

Reply from SpareFare

Hi Sean, Thank you so much for the kind words! I hope to see you back soon and have a wonderful trip!

Rated 5 out of 5 stars

Excellent customer service, safe platform

I was a bit hesitant to sell my WestJet voucher here but the process and customer service was excellent. Safely sold my voucher and when WestJet messed me around (again!) Sparefarrle customer service (Mike) was super helpful and responsive. I don't normally leave reviews but had to so that others know it's safe to use. Highly recommend.

27 March 2025
Unprompted review
SpareFare logo

Reply from SpareFare

Hi Emma, Thank you so much for the kind words! I am glad we got the credit sold!! 🙌 I hope to see you back soon!

Rated 5 out of 5 stars

Thank you SpareFare

I needed to sell my flight tickets but wasn’t sure if there was a platform for that. Then I discovered the SpareFare website. At first, I was a little hesitant to use it, but once I did, I was genuinely impressed by how fast they responded—addressing my question in under 24 hours and offering excellent guidance. Thanks to SpareFare’s advice, I successfully got a refund from the airline. I’d especially like to highlight Erik, who went above and beyond to provide me with top-notch support and resolve my issue. I’m truly grateful to SpareFare!

20 March 2025
Unprompted review
SpareFare logo

Reply from SpareFare

Hi Muhammad - Thank you so much for the kind words and I am glad we could help get a full refund! Take care and I hope to see you back soon 😊

Rated 5 out of 5 stars

It's one of a kind website and it…

It's one of a kind website and it helped me a lot! I was skeptical at first but it was what the site advertised. Thank you SpareFare team and Mike!

28 February 2025
Unprompted review
SpareFare logo

Reply from SpareFare

Hi Shamal - Thank you so much for your kind words! You were a pleasure to work with and I hope to see you back soon 😊

Rated 5 out of 5 stars

Very easy to use

Very easy to use, staff had great response time. Went over all my questions fast service.

30 January 2025
Unprompted review
SpareFare logo

Reply from SpareFare

Thank you Zoha!! You were an absolute pleasure to work with and I hope to see you back soon! Let us know if we can assist with anything 🙌

Rated 5 out of 5 stars

I love SpareFare

I love SpareFare, they are a reputable responsible company. I’ve never had any issues with them. They have an amazing staff that make the entire process so easy, I would absolutely not think twice on placing a bid! I worked with Erik 5-star treatment!

16 January 2025
Unprompted review
SpareFare logo

Reply from SpareFare

Thank you so much for the kind words Liz!! Have an amazing trip and I hope to see you back soon!😊

Rated 5 out of 5 stars

Pleasant experience!

I have never done any buying or selling discount/certificates online before. I came upon this site for the first time a few days ago and decided to give it a try. I have a United Airlines Travel Certificate in the amount of about $3,000 to sell. Mike, the representative, helped me advertise my certificate in no time after a few email exchanges. He was very professional and answered all my questions very patiently. I had a few decent responses within 24 hours! Unexpectedly, I had to cancel the listing a day later because my son wanted to use it with his wife to travel overseas. Here was the part that really impressed me. Mike cancelled the adv promptly and was still very helpful, friendly, and courteous!!!
I'll definitely use this site from now on if I need to do any traveling ! Keep up the good work! Byron

28 December 2024
Unprompted review
SpareFare logo

Reply from SpareFare

Hi Byron - Thank you for the kind words!! Happy to help and I'm glad your son got to end up using your voucher for a nice vacation after all!! I hope to see you back soon 🙏

Rated 5 out of 5 stars

Very good website for spare flight tickets

Found best deal ever! For flight credits.Best costumer service. Would recommend 100% top service!

14 November 2024
Unprompted review
SpareFare logo

Reply from SpareFare

Hey Lithuania - Thanks so much for the awesome review! Glad we could help get you an amazing Norse deal :) Have a great trip and I hope to see you back soon! 🙌

Rated 5 out of 5 stars

Sparefare

Sparefare. I cannot say enough. This company is heaven sent and their customer service is top tier. I had geolocation issues with my payout but the team at Sparefare made sure that I got my payment. I am happy to have trusted them, they are good and they are great at what they do.

20 October 2024
Unprompted review
SpareFare logo

Reply from SpareFare

Hi Saiki - Thank you very much for the kind words!! I am glad we got the payment sorted :) Please just let us know if we can help with anything else and I hope to see you back again soon! 🙏

Rated 5 out of 5 stars

Easy process to sell a flight voucher

Easy process to sell a flight voucher. Seems fair for all sides. I received the money on time and am happy to have been able to sell my voucher. They checked back with me when something about my PayPal account was unclear which I found very professional.

18 October 2024
Unprompted review
SpareFare logo

Reply from SpareFare

Hi Steffen, Thank you for the kind words! I am glad we got your voucher sold quickly for a good price. Please let us know if we can help with anything else and I hope to see you back soon! 🙏

Rated 5 out of 5 stars

Working with the team at SpareFare was…

Working with the team at SpareFare was fantastic. They were were clear about the entire process and so pleasant to work with.

18 October 2024
Unprompted review
SpareFare logo

Reply from SpareFare

Hey Matthew - Thank you so much for the kind words!! I am glad we could get your voucher sold for a great price! I hope to see you back soon my friend 🙏

Rated 5 out of 5 stars

Sold my voucher here

Sold my voucher here, Mike is quick, straight and easy to handle the sale.
Cant complain about anything.
Win win for everyone involved!

11 October 2024
Unprompted review
SpareFare logo

Reply from SpareFare

Hi Elliot - Thank you so much my friend!! I am glad we took care of your voucher so quickly, and I hope to see you back again soon! Let us know if we can help with anything else :)

Rated 5 out of 5 stars

smooth experience

Pretty smooth experience. I used this site to sell my transferable southwest travel voucher. I found a good deal, transacted through the website, and had no issues receiving payment. Would definitely use again!

4 October 2024
Unprompted review
SpareFare logo

Reply from SpareFare

Hi Zak - Thank you so much for the kind words!! You were great to work with and I am glad we got the voucher sold quickly for a good price :) Just let us know if we can assist with anything else 🙏

Rated 5 out of 5 stars

This site is great

This site is great - I didn’t realize it was even possible to sell travel vouchers online but I was able to get a really good price!

20 September 2024
Unprompted review
SpareFare logo

Reply from SpareFare

Hi Peter - Thank you so much for the kind words!! I'm glad you discovered us and we could help get your vouchers sold! I hope to see you back again soon 🙌

Rated 5 out of 5 stars

I have now sold 1 voucher & we have…

I have now sold 1 voucher & we have bought 3 vouchers on SpareFare. I have saved €100's.

I would highly recommend SpareFare & the customer service is also very,very good.

I was apprehensive using it for the first time but - there was no need to be. It is great, I am just surprised more people don't use it!!

15 September 2024
Unprompted review
SpareFare logo

Reply from SpareFare

Hi Alan - Thank you for the amazing review!! Glad you are getting some huge savings, that is the name of the game 🙌. Let us know if we can assist with getting more great deals!

Rated 5 out of 5 stars

Easily sold El-Al flight vouchers

I was able to sell my El-Al flight vouchers within a day using SpareFare. The entire process was well structured and easy to follow, with finally payment arriving as scheduled. Highly recommended.

2 September 2024
Unprompted review
SpareFare logo

Reply from SpareFare

Hi Dirk - Thank you so much for the kind words!! It was a pleasure working with you and Im glad we got your voucher sold quickly! I hope we see you back soon 🙌

Rated 5 out of 5 stars

The customer service at this company…

The customer service at this company goes above and beyond.

If you need to sell a flight voucher, look nowhere else.

10 September 2024
Unprompted review
SpareFare logo

Reply from SpareFare

Thank you my friend!!! It was a pleasure to work with you and I hope to see you back soon! Let us know if we can help with anything else in the meantime 🙏 ✈️

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look