This site has some good offers but the layout and search criteria could be better and the absence of a safe harbour or escrow service of any sort needs to be addressed. The concept is great but diffic... See more
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See what reviewers are saying
First time using the website. Mary is extremely helpful and addresses your concerns very quickly and promptly. Thank you for making the process a lot less stressful than anticipated!
Company replied
Refrain from leaving a single-star review. This individual is a scammer. I purchased a point, but I have been waiting for two days without any progress.
Company replied
Found this site as we were looking to sell our River Cruise credits. Didn't really expect to sell them but we found someone who had already booked the same cruise line and had yet to pay their final... See more
Company replied
Company details
Written by the company
Here at Transfer Travel, sellers can securely sell their unwanted travel plans and, similarly, buyers can safely purchase last-minute adventures at heavily discounted prices! We are a trustworthy travel marketplace, and we understand that life can sometimes get in the way. Therefore, our team is here to offer a consistent and reliable service to our customers, helping to turn an often negative experience into something positive, leaving both our buyers and sellers happy. Our great reviews are a testament to how customer-centric we are; with a helpful team and secure platform, we are a company that cares.
Contact info
100 Embankment, x+why, Cathedral Approach, M3 7AF, Manchester, United Kingdom
- support@transfertravel.com
- transfertravel.com
4.2
Great
81 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Waste of time terrible website and I…
Waste of time terrible website and I believe it’s just an advertising platform
8 April 2026
Unprompted review
Reply from Transfer Travel
Hi Paul,
We are sorry to hear you had a negative experience on our site.
We are constantly trying to improve our website for users to have the best experience ✈️
If we can help or assist you at any point please contactsupport@transfertravel.com 💜
First time using the website
First time using the website. Mary is extremely helpful and addresses your concerns very quickly and promptly. Thank you for making the process a lot less stressful than anticipated!
6 April 2026
Unprompted review
Reply from Transfer Travel
Hi Ian,
Thank you for your lovely review 💜
We are so glad you had a positive experience on the site and our customer service team helped make the process less stressful for you ⭐️
Hope to see you on the site soon ✈️🌍
This site has some good offers but the…
This site has some good offers but the layout and search criteria could be better and the absence of a safe harbour or escrow service of any sort needs to be addressed. The concept is great but difficult complete on distance sales with strangers
26 March 2026
Unprompted review
Reply from Transfer Travel
Hi Darrell,
Thank you for your review 😊
We are always trying to improve our site and make the buying and selling process and smooth as possible! Your feedback is really important to us 💜
We hope to see you back on the site soon 🌍✈️
Refrain from leaving a single-star…
Refrain from leaving a single-star review. This individual is a scammer. I purchased a point, but I have been waiting for two days without any progress.
23 March 2026
Unprompted review
Reply from Transfer Travel
Hi Jon,
Thank you for brining this to our attention. Wanted to start by saying we are sorry for the negative experience you had on Transfer Travel.
To help resolve this issue please reach out to our support team at support@transfertravel.com so we can assist you further 💜
Reply from Transfer Travel
Hi there,
We are so happy our customer service team was helpful! ⭐️
We hope to see you back on the site soon 🌍💜
Mary was my assistant today and she was…
Mary was my assistant today and she was able to answer all of my questions and direct me back to the seller for the details that he would only have. She responded quickly, professionally and with proper spelling and grammar which was appreciated. This is my first time to the site and so it is my first time considering using this site as an alternative for how I book a vacation. With Mary’s assistance I am still moving forward to get some of the questions answered from the seller. Thank you Mary
18 January 2026
Unprompted review
Reply from Transfer Travel
Hi there,
Thank you so much for your lovely review ⭐️
We are very happy that you had a positive experience with our customer service team!
We hope to see you back on our site soon 🌍💜
Positive experience thank you to Mary…
Positive experience thank you to Mary very helpful and friendly lady
7 January 2026
Unprompted review
Reply from Transfer Travel
Hi Rachel
Thank you for your kind review!
And we are glad you had a helpful and friendly experience with Mary⭐️
And we hope to see you soon 💜🌍
Reply from Transfer Travel
Hi Nene,
We are so happy that you had a positive experience with our customer service team ⭐️
We hope to see you on our site soon 💜🌍
Loved using Transfer Travel!
Fast, simple, and hassle-free experience. Loved using Transfer Travel!
11 December 2025
Unprompted review
Reply from Transfer Travel
Hi there,
Thank you for your kind review!⭐️
We are so glad that you had a positive experience using our platform and that it was fast and simple!
We hope to help you with your travel plans in the future💜🌍
Friendly and helpful
Representative was very friendly and helpful and took care of my issue immediately!
8 December 2025
Unprompted review
Reply from Transfer Travel
Hi Jeremy,
We are so glad you had a positive experience with our customer service team and they were able to help take care of your issue⭐️
We hope to see you back on the site soon 💜🌍
Saved a lot of time and money
Saved a lot of time and money. Service is very easy to use and smooth buying experience. Lovely customer service
1 December 2025
Unprompted review
Reply from Transfer Travel
Hi Nino,
Thank you for your lovely review! We are so happy that you had a smooth time using our site!
And we hope to see you soon 💜🌍
he person that helped me was very kind…
The person who helped me was very kind, quick, and available. I really appreciated their support.
4 December 2025
Unprompted review
Reply from Transfer Travel
Hi Anna,
Thank you so much for your kind review! We are so glad our customer service was kind and quick!⭐️
We hope to see you again and help with any travel plans!
The Transfer Travel Team 💜
WARNING: TransferTravel.com is a Scam – Do NOT Trust Them
I was lured in by an email from TransferTravel.com (specifically Christine Siregar) offering Southwest Points. I paid the required amount through PayPal within minutes, and the payment was accepted without issue. I was promised the points would be applied to my account the same day. It’s now been FIVE DAYS, and despite repeated assurances and empty promises, NOTHING has been delivered.
When I requested a refund, I was again told it would be processed “within the day.” That was over 24 hours ago, and still no refund. This company is quick to take your money but fails to deliver on every promise. Their behavior is deceptive and feels outright fraudulent.
Stay FAR away from TransferTravel.com. They advertise points and credits they never provide, leaving you out of pocket and frustrated. If you value your time and money, avoid this site at all costs.
27 November 2025
Unprompted review
Reply from Transfer Travel
Hi Sean,
Thank you for brining this to our attention. We're very sorry to hear about your experience and want to clarify that what you encountered was not a legitimate interaction with Transfer Travel. We can confirm that you were targeted by a fraudulent individual impersonating our team.
Our verified staff will never request full login details, card information or use unofficial communication channels. Unfortunately, scammers sometime misuse our name, and we are actively strengthening measure to detect and remove these accounts as quickly as possible.
If you made a payment through PayPal, we strongly recommend contacting PayPal or your bank immediately to dispute the transaction. Please also reach out to our support team at support@transfertravel.com so we can assist you further.
Your safety is extremely import to us. We are committed to protecting our community and preventing fraudulent activity on and around our platform.
The Transfer Travel Team 💜
Mary made my listing experience less…
Mary made my listing experience less stressful, she was full on hands on in assisting me . Thank you Mary!
3 December 2025
Unprompted review
Reply from Transfer Travel
Hi there,
Thank you so much for your lovely review! We're glad you had such a positive experience with Mary and our customer service team⭐️
We hope to see you on the site soon!💜🌍
Super company
Super company, brilliant customer service. Would definitely recommend
29 November 2025
Unprompted review
Reply from Transfer Travel
Hi Anna,
Thank you. We are so glad you enjoyed the service and we truly appreciate the recommendation ⭐️
And hope to see you back on the site soon💜🌍
Great service
Great service, brilliant prices. Especially good for last minute deals. Highly recommended!
12 November 2025
Unprompted review
Reply from Transfer Travel
Hi Sarah,
Thank you so much for your kind review. We are delighted that you enjoyed the service and found great prices!
We truly appreciate the recommendation and hope to see you on the site soon💜🌍
What an amazing concept
What an amazing concept! I wish I would have come across Transfer Travel years ago! Would have saved me alot of money!
28 November 2025
Unprompted review
Reply from Transfer Travel
Hi Sandra,
Thank you so much! We're really glad you love the concept and we are here to help you save on future trips from now on 🙌
We appreciate you being part of our Transfer Travel community 💜🌍
Fantastic customer service
Fantastic customer service! Great website, very easy to use. Will use again
25 November 2025
Unprompted review
Reply from Transfer Travel
Hi Lucy,
Thank you for your wonderful feedback. It's great to hear that both our website and customer service made your experience smooth 🙌
We really appreciate you choosing us and hope to see you back on the site soon 💜🌍
The staff members are really helpfull…
The staff members are really helpfull and available
25 November 2025
Unprompted review
Reply from Transfer Travel
Hi Firas,
Thank you so much for your lovely feedback! W're really glad to hear that our team was helpful and available throughout your experience ⭐️
We're always here if you need anything for your next trip 💜🌍
My experience was brilliant
Brilliant customer service would definitely recommend
15 November 2025
Unprompted review
Reply from Transfer Travel
Hi Kez,
Thank you so much for the kind words! We’re really glad you had a great experience with our customer service.
We appreciate the recommendation and are always here if you need anything for your next trip! 💜✈️
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