Sourdough by the Sea Reviews 

104
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service and top quality products, making them completely ideal for starting brand new baking hobbies at home. Many people are extremely happy with how wonderfully well the items are packaged and how easily everything works during daily kitchen use. Though some customers purchased the baking products specifically as presents, a few noted occasional challenges with selecting the correct item or leaving detailed feedback. Other consumers also mentioned that baking delicious sourdough bread at home is a wonderfully enjoyable, fulfilling, and rewarding personal journey.

What people talk about most

Product

Consumers find products to be of fantastic quality, beautiful, and reasonably priced. For example, reviewers... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that packages arrive promptly and quickly.... See more

Quality

Customers consistently note positive experiences with quality, highlighting that products like starter kits... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought the starter Kit to start baking bread as ive retired and like the idea of baking sourdough. Kit arrived quickly and was all high quality. Following the instructions I had a few hickups which... See more

Rated 5 out of 5 stars

First Class personal customer service which successfully resolved a delivery issue with Royal Mail so i could receive the order in time for Christmas. Haven't yet done the baking (it's not for me bu... See more

Rated 5 out of 5 stars

I bought the full starter kit for my husband of this birthday and he loves it! He is making the most delicious bread and is getting really confident. The instructions to start, he found a bit tri... See more

Company replied

Rated 5 out of 5 stars

I recently purchased two additional dry starters, and they arrived with impressive speed. I truly can't praise this product enough; it's ideal as a gift or for embarking on a new hobby. - Phil


Company details

  1. Baking Supply Store
  2. Bakery
  3. Bakery Equipment
  4. Cooking Class

Written by the company

We are a creative kitchen by the seaside in Brighton, East Sussex. Founded in 2021, our aim is to help people become better bakers, and become more creative with honest, homegrown ingredients and premium baking tools. Our bestselling sourdough starter gift sets are the tried and tested stars of any home baked sourdough bread. You have a friend for life, with our sourdough by the sea.


Contact info

4.8

Excellent

TrustScore 5 out of 5

104 reviews

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1-star

No recent history of asking for reviews

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4.8

All reviews

(104)

26 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Quick delivery, goods as described, couldn't ask for better.

2 June 2024
Sourdough by the Sea logo

Reply from Sourdough by the Sea

Thanks for the great review! Best from Sourdough HQ, Jim

Rated 4 out of 5 stars

Quality sourdough starter

Ordered a sourdough starter. Took a few days for the order to be sent out. I received an email to say order had been completed but no tracking number. I emailed them direct, they replied very quickly with the tracking.
Starter arrived in the post in a plastic bag and paper envelope. Very well packaged.
Quality starter. Followed instructions on the their website, I have made 3 loaves in 2 weeks. Very pleased after failing to make my own starter.

6 April 2024
Rated 5 out of 5 stars

Very pleased with the product and…

Very pleased with the product and speedy delivery.
Will definitely purchase from Sourdough by the Sea again.

30 October 2023
Sourdough by the Sea logo

Reply from Sourdough by the Sea

Thanks for taking the time to leave a review Kenneth. Wonderful to have you as a valued customer. Best, Jim @ Sourdough

Rated 5 out of 5 stars

San Francisco sourdough…

Bought a San Francisco sourdough starter. Been feeding it for the last 3 days. It’s VERY active and smells wonderful. I’m looking forward to making a loaf with it

1 October 2023
Sourdough by the Sea logo

Reply from Sourdough by the Sea

Thanks for the lovely a review Joanne. Heres to many years of wonderful bread making! Best, Jim @ Sourdough

Rated 4 out of 5 stars

Patience

My starter was a bit slow to get going but since then it's been great. I've made three or four loves since and they were delicious.
Well done Sourdough by the Sea.

8 September 2023
Unprompted review
Rated 2 out of 5 stars

Aske a question about product i had…

Aske a question about product i had bought by email.and website with no reply

21 April 2023
Sourdough by the Sea logo

Reply from Sourdough by the Sea

Hi Tammy, we have checked everywhere and also emailed you, but we have had no contact from you. Pls get in touch with me if you still need my help. Best, Jim @ Sourdough

Rated 5 out of 5 stars

Made my first loaf of sourdough after…

Made my first loaf of sourdough after receiving my starter 14 days before, it was delicious
I’ve tried to make my own starter without much success so am really pleased to have purchased through sourdough by the sea to get me started on my sourdough journey

25 March 2023

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