I bought the starter Kit to start baking bread as ive retired and like the idea of baking sourdough. Kit arrived quickly and was all high quality. Following the instructions I had a few hickups which... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First Class personal customer service which successfully resolved a delivery issue with Royal Mail so i could receive the order in time for Christmas. Haven't yet done the baking (it's not for me bu... See more
I bought the full starter kit for my husband of this birthday and he loves it! He is making the most delicious bread and is getting really confident. The instructions to start, he found a bit tri... See more
Company replied
I recently purchased two additional dry starters, and they arrived with impressive speed. I truly can't praise this product enough; it's ideal as a gift or for embarking on a new hobby. - Phil
Company details
Written by the company
We are a creative kitchen by the seaside in Brighton, East Sussex. Founded in 2021, our aim is to help people become better bakers, and become more creative with honest, homegrown ingredients and premium baking tools. Our bestselling sourdough starter gift sets are the tried and tested stars of any home baked sourdough bread. You have a friend for life, with our sourdough by the sea.
Contact info
Enterprise Centre, BN9 9BA, Newhaven, United Kingdom
- 01273806672
- info@sourdoughbythesea.co.uk
- sourdoughbythesea.co.uk
4.8
Excellent
104 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
100% recommend
Cheaper than a certain online mega-retailer, with free, speedy delivery. They accidentally sent the wrong item, and when I queried it they sent a replacement out within hours, no quibbling. Would 100% buy from them again.
6 May 2025
Excellent Product and Service
Product arrived quickly with clear instructions. Have made several loaves now and all have turned out well. Thoroughly recommend the Sourdough by the Sea Starter
28 April 2025
Sourdough starter has worked a treat!
Sourdough starter has worked a treat! Great advice and communication from Jim.
2 April 2025
Great product
The product was delivered very quickly. It was appreciated by the recipient and the quality of the product is great. The company website also has lots of tips and information to support the sourdough artisan.
31 March 2025
I bought the 2 in 1 Dutch oven and am…
I bought the 2 in 1 Dutch oven and am really pleased with it. It would be useful to be able to click and collect or know when it’s arriving as security of deliveries is a problem in London
21 March 2025
Prompt delivery.Not used yet but looks…
Prompt delivery.Not used yet but looks good quantity
7 February 2025
sourdough making kit, ready to go
Beautiful sourdough making kit. Came fast and comprehensive. Kits has everything you need to start making and enjoy homemade bread
14 February 2025
Unprompted review
Quick delivery and love the products
Quick delivery and love the products. Good to know they are to a high quality
19 January 2025
Help is there
Great service, I explained my non reciept of order. Reply via email they will resend. Great level of Customer Service.
1 January 2025
Thanks! Would use again
Quick reply to questions.
Item as advertised.
Good value.
Thanks!
1 January 2025
We started our sourdough journey
We started our sourdough journey! Thanks to the guys at sourdough by the sea. Recommend their kits and also great customer service for a small business 🙏
26 December 2024
Unprompted review
Great quality items
Great quality items, packaged well and shipped very quickly! Lovely independent company, really friendly and helpful, I’m so pleased I found you! I’ll definitely be back! Many thanks 😊
5 December 2024
Great for a gift
Easy to order and helpful customer service after an error with the delivery address.
3 December 2024
Order was never delivered
Order was never delivered. Emailed the company and they didn’t help.
3 December 2024
Not a gift but gladly will try myself.
It was not as giftable as I had hoped. I expected it to be a bit more artisan in presentation and materials. I'd like to see a little higher end package and equipment that can make it a really special gift. While this won't be a gift this year, I will gladly keep it for myself and try it on my own. I was also very impressed by the customer service throughout the process.
28 November 2024
This was a present
This was a present. It was delivered as requested and the recipient was pleased.
18 November 2024
Reply from Sourdough by the Sea
Wonderful to hear - and thanks for the kind review. Jim @ Sourdough x
Excellent Service
Safely shipped and received in good time. Comprehensive instructions and an excellent product.
25 November 2024
Reply from Sourdough by the Sea
Very pleased to hear this feedback. Best wishes and happy baking! Jim @ Sourdough - ps - dont forget to tell your friends! x
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.