SolarSesame Reviews 75

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

Their subsidiary Twinespot owes a lot of people a lot of money. They simply shut it down and the CEO Manan Singh completely ghosted us. Avoid like the plague, they could be gone any second. LATER... See more

Company replied

Rated 5 out of 5 stars

The process for getting solar started out a little rocky for us but once SolarSesame (Mei McPherson) took over it was smooth sailing. They are knowledgeable, patient (answering a zillion questions) an... See more

Rated 5 out of 5 stars

Working with Mikey and the SolarSesame crew was awesome! They totally took the lead with our HOA to get all the approvals sorted. For us, that was a game-changer because, let's face it, we're super bu... See more

Company replied

Rated 5 out of 5 stars

we got quotes from a bunch of different places and the prices were all over the map. You've got to watch out, because some of these cheaper options are cutting corners with low-quality stuff from Chin... See more

Company replied

Company details

  1. Solar Energy Company

Written by the company

Ready to Power Your Home, Your Way? SolarSesame is here to make your solar journey effortless. With our commitment to quality and customer satisfaction, you can trust us to deliver a system that: 1. Uses top-tier brands like Tesla, Enphase, and Qcells. 2. Offers a 12-month payment holiday with our PPA plan. 3. Comes with a production guarantee to ensure optimal performance. 4. Offers flexible financing options to fit your budget. 5. Simplifies the process by handling tax credits and rebates. 6. Provides prompt support with a 24-hour response guarantee. 7. Protects your home with $3 million in insurance coverage. 8. Is installed by our expert in-house team. 9. Annual inspections and cleaning for peak performance. 10. Is backed by a 25-year labor warranty. Let’s make your home more sustainable and save you money. Contact us today for a free consultation!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

75 reviews

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No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

The journey to choosing solar energy…



The journey to choosing solar energy was an extensive one for my family and me. It began when we received a hefty PG&E bill in July, prompting me to look into solar options, specifically wanting a Tesla battery. Mei, our Energy Consultant, was forthright and clear about the delays associated with the Tesla battery, and introduced us to the Sunpower Sunvault. After an additional week of diligent research, we decided to proceed and sign the contract. The installation team was exceptional, completing the project in just one day.

27 September 2023
Unprompted review
SolarSesame logo

Reply from SolarSesame

Dear Vikram,

Thank you for sharing your journey to choosing solar energy with SolarSesame!

We’re glad to hear that Mei, our Energy Consultant, provided you with clear and honest information, guiding you through the process and introducing you to the SunPower SunVault. It’s wonderful that her transparency helped you make an informed decision.

We’re also delighted that our installation team exceeded your expectations by completing the project in just one day. Your satisfaction is our top priority, and we’re thrilled that you and your family are now enjoying the benefits of solar energy.

Your feedback is greatly appreciated, and if you have any further questions or need assistance, we’re here to help!

Sunny Regards,
The SolarSesame Care Team

Rated 5 out of 5 stars

As someone who is interested in solar power...

As someone who is interested in switching to solar power but didn't know where to start, Solar Sesame's online calculator tool broke it down and made it approachable. The website in general is easily accessible with clear information and graphics. I highly recommend Solar Sesame for anyone else new to the process as well!

1 May 2023
Unprompted review
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Reply from SolarSesame

Thank you for your positive feedback! We’re glad to hear that our online calculator tool and website made the process of exploring solar power more approachable and clear for you. We strive to make the transition to solar as easy as possible for everyone, and it’s great to know that you found our resources helpful. If you have any more questions or need further assistance, we’re here to help!

Sunny Regards,
The SolarSesame Care Team

Rated 5 out of 5 stars

This company put solar on mine and my…

This company put solar on mine and my families roof. The specialist who helped us was a real good guy who made sure we understood everything. We we're extremely pleased with the service. He helped us find the best installer and financer for me and my home. If you want an amazing, trustworthy company who will put you first, SolarSesame is the way to go!

10 August 2022
Unprompted review
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Reply from SolarSesame

Thank you so much for your wonderful review! We’re delighted to hear that our specialist provided excellent service and helped you navigate the installation and financing process. It’s our goal to put our customers first and ensure they have a smooth experience from start to finish. Your satisfaction is our top priority, and we’re thrilled that you and your family are pleased with our service. If you need any further assistance, please feel free to reach out.

Sunny Regards,
The SolarSesame Care Team

Rated 5 out of 5 stars

Solar Sesame made everything easy

Solar Sesame made everything easy. They took care of everything in a timely manner and made sure i understood what was going on during the entire process. Would definitely recommend to a friend!!!

8 October 2022
Unprompted review
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Reply from SolarSesame

Dear Timmothy,
Thank you for your great feedback! We’re pleased to hear that you found our process smooth and our team communicative throughout. Making things easy and transparent for our customers is a top priority for us. We appreciate your recommendation and look forward to assisting any friends or family who might be interested in solar power!

Sunny Regards,
The SolarSesame Care Team

Rated 5 out of 5 stars

Exemplary service!

I’m Impressed by the knowledgeable staff and exemplary customer service! An efficient administrator in regards to the solar industry. Great job guys, and thank you again!

17 January 2023
Unprompted review
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Reply from SolarSesame

Dear Breanna,
Thank you for your kind words! We’re thrilled to hear that you were impressed with our knowledgeable staff and customer service. We pride ourselves on being efficient and supportive, and it’s wonderful to know that our efforts have made a positive impact. Thank you for your appreciation and support!

Sunny Regards,
The SolarSesame Care Team

Rated 5 out of 5 stars

This company is doing very well!

This company is doing very well I can feel that the customers is the number 1 priority.

16 January 2023
Unprompted review
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Reply from SolarSesame

Dear Dorian,
Thank you for your positive feedback! We’re glad to hear that you feel our customers are our top priority. We strive to provide the best service possible and are pleased that it shows. Your support means a lot to us!

Sunny Regards,
The SolarSesame Care Team

Rated 5 out of 5 stars

Highly recommend Solar Sesame!

Solar Sesame made the process of going solar seamless. I would highly recommend choosing them as a company to help with this endeavor.

16 January 2023
Unprompted review
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Reply from SolarSesame

Dear Mackenzie,
Thank you so much for your recommendation! We’re thrilled to hear that you found the process seamless. It’s our goal to make the transition to solar as smooth as possible for our customers. If you or anyone you know has more questions or needs assistance, we’re here to help!

Sunny Regards,
The SolarSesame Care Team

Rated 5 out of 5 stars

SolarSesame is the way to go

SolarSesame is the way to go! No need to look for another company when you have this great staff looking out for you. 100% trustworthy. I will be giving them as a recommendation to everyone I know.

3 January 2023
Unprompted review
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Reply from SolarSesame

Dear Aydenn,
Thank you for the fantastic feedback and your recommendation! We’re delighted to hear that you found our staff trustworthy and that you’re so satisfied with our service. Your support means a lot to us, and we’re grateful for the opportunity to assist you. If you or your friends need any further assistance, we’re always here to help!

Sunny Regards,
The SolarSesame Care Team

Rated 5 out of 5 stars

Very fast when needing a question…

Very fast when needing a question answered and has all the levels of support I need when working with this company.

16 January 2023
Unprompted review
SolarSesame logo

Reply from SolarSesame

Dear Eric,
Thank you for your positive feedback! We’re glad to hear that our team was quick to answer your questions and provided the support you needed. Ensuring that our customers receive timely and comprehensive assistance is important to us. If you have any more questions or need further support, don’t hesitate to reach out!

Sunny Regards,
The SolarSesame Care Team

Rated 5 out of 5 stars

SolarSesame is an amazing company

SolarSesame is an amazing company. These guys love their customers and make their solar journey positive.

1 November 2022
Unprompted review
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Reply from SolarSesame

Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience with us and that our dedication to our customers stood out. Making your solar journey a positive one is our goal, and your feedback encourages us to keep striving for excellence. If you need anything else, we’re here for you!

Sunny Regards,
The SolarSesame Care Team

Rated 5 out of 5 stars

Met my very high expectations

Really happy with my experience! Everyone I dealt with was nice and professional and we got solar installed on our roof in about a month. The guy from SolarSesame told us it could take 2 months and I love it when companies underpromise and overdeliver! I have already recommended them to couple of friends who are thinking about switching to solar.

17 October 2022
Unprompted review
SolarSesame logo

Reply from SolarSesame

Thank you for your fantastic feedback! We’re delighted to hear that we exceeded your expectations and that you had a positive experience with our team. It’s great to know that our timeline and service made a strong impression. We appreciate your recommendations and are here to assist any friends or family who are considering solar. If you need anything else, feel free to reach out!

Sunny Regards,
The SolarSesame Care Team

Rated 5 out of 5 stars

Excellent service from start to finish

Shopping for Solar has been a lengthy process for me and my family. I started researching when Covid started and we started working from home. I knew what I wanted - solar with a Tesla battery. The sales representative, Paul, was honest, and was very transparent about the Tesla battery delays and told me about the Generac PWRcell. After a week of further research, I decided to sign the contract. The installation workers did a stellar job finishing the project in a day.

3 July 2022
Unprompted review
SolarSesame logo

Reply from SolarSesame

Thank you for your detailed feedback! We’re pleased to hear that you had an excellent experience from start to finish. It’s great to know that Paul’s transparency and our team’s efficient installation met your expectations. We’re thrilled that you’re happy with your choice of solar and battery system. If you have any more questions or need further assistance, we’re here to help!

Sunny Regards,
The SolarSesame Care Team

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