SolarSesame Reviews 75

I had my consultation with Trinity. She was extremely knowledgeable and explained everything about solar pricing, including my new costs with the PPA program and my cash options.

I had an outstanding experience with Solar Sesame and felt compelled to share my thoughts! From the very first interaction, their customer service was top-notch. The team was incredibly knowledgeable and took the time to answer all my questions, providing clear and thorough explanations about the solar process and the benefits of making the switch.

I have to same I am thoroughly impressed by the SolarSesame team. I have had multiple presentations (been interested in solar for awhile now) but was pleasantly surprised with their no pressure approach. Actually felt like they cared about me and what they do, not just trying to get me to sign to make some money. Glad I waited till I met them. Great company to do business with all around!

Trinity is top notch. awesome on time and explained everything...

The initial consultation was informative and personalized. The representative took the time to assess my energy needs and clearly explained the benefits of going solar, including potential savings and environmental impacts. I never felt pressured; instead, they provided all the information I needed to make an informed decision.

If you are considering a Solar System, take my advise and avoid SolarSesame like the plague.

TLDR: STAY FAR FAR AWAY FROM THIS COMPANY THAT OUTRIGHT LIES TO YOU ABOUT WHAT THEY HAVE IN STOCK AND HAS A VERY RUDE SALES MANAGER.

For your reading pleasure:

It all started when I received a sales call from SolarSesame on October 8th 2024. Totally my fault. here. I should have taken the first warning that the "sales rep" was from someone located in the Philippines, I could hear the roosters and all. So I thought to myself, since i was already shopping for solar, I might as well see what they had to offer since they did say they had Two Tesla Power Wall 3s in their warehouse and that's what I wanted. I didn't believe that they had it but I entertained their offer to me just to see what would happen.

So I provide my information and send along my PG&E usage etc., par for the course. The next day Oct 10, 2024, a sales person named Preslav arrived at my door. First thing he said to me, he says, "well do you want solar or not?" I bit puzzled, I welcomed him in to my house and he proceeds to go through the details. All on a piece of paper. I asked about the Tesla batteries and he guaranteed that he had two in stock, in his warehouse but I had to sign the deal that day.

I proceed to ask him about California rebates such as the SGIP program and Property Tax assessments to which he had absolutely no clue about. He had to call his "District Manager" named Dennis who apparently lives in Florida. So we got Dennis on the phone and apparently, this so called District Manager doesn't know either and kept telling me that the SGIP program is for low income homes. This is not true. I told him that wasn't the case and he proceeded to cut me off and say, "look, I'm working on 5000 contracts and you can't expect me to remember all these small California rebates. If you lose your attitude, I may have given you a better deal" and hung up. I'm shocked at this moment so I end the call.

All he had to do was google it instead of being a know it all. A quick google search and you'll learn that Any residential customer of PG&E
is eligible for a General Market SGIP rebate of approximately 25% of the cost of an average energy storage system

Minutes later, I get a call from the owner of SolarSesame named Manan. He apologizes and gives me the whole speech about how sorry he is and he's going to talk to Dennis, blah blah blah.

So, I told Manan, I'd work with him on this project but he would need to assure me that he did indeed have the Tesla Power Wall 3 On Hand. Manan assured me and promised me that he had two in his warehouse and that he was saving me one. All I needed to do was sign the contract and pay the $1000 deposit.

I told him I'm ready to sign but I had a few more questions. (See Screenshots of my text message exchange with Manan). I asked him if he had a physical office in San Mateo and whether or not his crew was indeed his team and not sub contractors. He did tell me that he does have an office at 400 Concar Drive San Mateo CA 94402 but note, this is a WeWork space, it is not their own office. He never answered me about his installers and whether or not they are in house or sub contractors. Instead, he replies with this:

"Hi Rich, I just checked with our warehouse team regarding the Powerwall, and it turns out that we had to allocate the last available unit to an existing customer who needed an extra one for their installation. As a policy, we need to prioritize fulfilling commitments to our current customers. I'm sorry for any inconvenience this may cause.

Perhaps I asked too many questions and he couldn't answer them so that scared him off from doing business with me? I guess I'll never know.

But remember, didn't Manan say he had two Powerwall 3s on hand? (See text screenshot).

I did ask but never got a response from Manan. That goes to show, something is definitely fishy with this company.

Many red flags. I should have known and I totally accept responsibility but glad I had this exchange with this shady company because now I'm a bit more educated and know what to look for. And, just to add, he was selling me some solar panels that are supposedly discontinued. I asked him about it but he insisted that they are not. I did look into it and they are in fact, discontinued. Lie after lie. Absolutely unbelievable.

Stay away from this company. In the end, you get what you pay for and when dealing with Solar it s a big investment for the next 25 years so it's best to just pay a little more to a company that knows what they are talking about, well educated about all the California Rebates and a company that won't sell you wolf tickets.

Dealing with SolarSesame has been a complete waste of time for me but I've learned a great deal from this experience. Just my 2 cents and had to share my experience.

The "Build Your Roof" feature from Solar Sesame is absolutely impressive! This innovative tool completely transformed the experience of choosing the right solar system for my home.

From the moment I started using the feature, the user-friendly interface stood out. It allowed me to easily visualize how solar panels would look on my roof, providing a clear understanding of the layout and design options available. The interactive design made it simple to customize the size and placement of panels, ensuring that I maximized my energy efficiency while maintaining the aesthetic appeal of my home.

What truly sets this feature apart is the comprehensive information provided throughout the process. The detailed insights on energy output, potential savings, and financing options instilled confidence in my decisions, knowing that I had all the necessary information at my fingertips.

Additionally, the customer support team was incredibly helpful. They were quick to answer questions and provided valuable guidance when needed. Their expertise made the entire experience smooth and enjoyable.

Overall, the "Build Your Roof" feature from Solar Sesame is a fantastic tool for anyone considering solar energy. It empowers homeowners to take control of their solar journey while making the process engaging and informative. This is highly recommended for anyone looking to make a smart investment in renewable energy! Thank you, Solar Sesame for such an outstanding experience!

I came across solar sesame’s website and I used the calculator and I didn’t realize going solar would be so easy and affordable! I’m going to schedule my in person consult this week, so excited!

I met with a consultant from Solar Sesame and we went over the many calculators they have on their site and I also had a personalized proposal made for my home and I’m so excited to get started and save money my power bill! Oh yea they also gave me an amazing quote for a new roof! Win win!

I recently had the pleasure of undergoing a solar consultation with Solar Sesame,, and let me tell you, it was nothing short of fabulous! From the moment I reached out to them, I felt like I was in the hands of true professionals who genuinely care about their customers and the environment.

The consultation process was incredibly smooth and informative. The solar consultant arrived on time, equipped with all the necessary tools and knowledge to guide me through the entire process. They conducted a thorough assessment of my home, analyzing my energy usage patterns and roof orientation, which helped them craft a tailored solar solution just for me.

What truly impressed me was their ability to break down complex concepts into easy-to-understand terms. They explained how solar energy works, the benefits of going solar, and the various financing options available. I never felt rushed or pressured; instead, the consultant encouraged me to ask questions and take my time in making decisions.

Their enthusiasm for renewable energy was contagious! I loved hearing about the positive impact solar energy can have not only on my monthly bills but also on the environment. They provided detailed projections of my potential savings and even shared success stories from other satisfied customers in my area.

The follow-up communication was exceptional as well. They reached out to me post-consultation, ensuring I had all the information I needed to make an informed decision. That level of care and commitment to customer service is truly rare and much appreciated.

In short, my solar consultation with Solar sesame was an eye-opening and empowering experience. If you're considering solar energy for your home, I wholeheartedly recommend scheduling a consultation with them. You’ll walk away informed, inspired, and ready to take a step toward a greener future! 🌍✨ Five stars without a doubt!

Matt was amazing throughout the sales process. Was up-front with all the pricing, and gave me the best options that fit my particular situation. The site survey team was also great, very punctual and professional. Answered all my questions with confidence and from a place of experience. Mei has been amazing as my project manager. She’s been very proactive in communication, and even was able to get my project pricing down from the original quote. Absolutely amazing all around. I’ve already recommended Solar Sesame to a few close friends of mine.

Team members are knowledgeable, professional with great customer service and follow ups. Still waiting for my system installation.

SolarSesame provides an exceptional user experience with their intuitive solar calculators. Navigating through the site to estimate potential savings and system requirements was straightforward and informative. The detailed breakdowns helped me understand the feasibility of solar for my home without technical jargon. Overall, SolarSesame's tools are a game-changer for anyone considering solar energy.

Had Danny come out to our house and give us a quote. Was the most professional demo for solar. Definitely looking forward to working with this company.

Tim F. Really explained everything clearly. He was very helpful.

Thank you for your helpful guidance. It was easy calculating the savings with Madalyne's help.

I've been researching solar companies for awhile now and I got in touch with SolarSesame. Their rep Tim F. was the patient and helpful person. He explained the whole process and the benefits of going solar. Tim showed how going solar would be financially the right decision for me and my family. Great employee!

My friend recently told me about the extreme savings she’s gotten on her electric bill by going solar through Mei at Solar Sesame. I can definitely say after speaking with Mei myself that she did not disappoint and gave me the best quote for my home!

I had the pleasure of working with Mei. She was incredibly insightful and thorough. She provided great guidance while patiently answering my numerous questions. I recommend trying to snag her as your agent if you can. SolarSesame for the win!

Madalyn Ferrara made my experience great! She took the time to explain everything to me and made sure I understood the product!