Their subsidiary Twinespot owes a lot of people a lot of money. They simply shut it down and the CEO Manan Singh completely ghosted us. Avoid like the plague, they could be gone any second. LATER... See more
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See what reviewers are saying
The process for getting solar started out a little rocky for us but once SolarSesame (Mei McPherson) took over it was smooth sailing. They are knowledgeable, patient (answering a zillion questions) an... See more
Working with Mikey and the SolarSesame crew was awesome! They totally took the lead with our HOA to get all the approvals sorted. For us, that was a game-changer because, let's face it, we're super bu... See more
Company replied
we got quotes from a bunch of different places and the prices were all over the map. You've got to watch out, because some of these cheaper options are cutting corners with low-quality stuff from Chin... See more
Company replied
Company details
Written by the company
Ready to Power Your Home, Your Way? SolarSesame is here to make your solar journey effortless. With our commitment to quality and customer satisfaction, you can trust us to deliver a system that: 1. Uses top-tier brands like Tesla, Enphase, and Qcells. 2. Offers a 12-month payment holiday with our PPA plan. 3. Comes with a production guarantee to ensure optimal performance. 4. Offers flexible financing options to fit your budget. 5. Simplifies the process by handling tax credits and rebates. 6. Provides prompt support with a 24-hour response guarantee. 7. Protects your home with $3 million in insurance coverage. 8. Is installed by our expert in-house team. 9. Annual inspections and cleaning for peak performance. 10. Is backed by a 25-year labor warranty. Let’s make your home more sustainable and save you money. Contact us today for a free consultation!
Contact info
23785 Cabot Blvd # 319, 94545, Hayward, United States
- 6507778645
- savings@solarsesame.com
- solarsesame.com
4.4
Excellent
75 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Solar Sesame Website
The Solar Sesame website is amazing! As someone who isn’t great with technology, I felt I was able to navigate the site easily! They did a great job modernizing the site which stands out immediately!
I also had the pleasure of talking with Mei who is a delight and is very personable!
31 July 2024
Unprompted review
Reply from SolarSesame
Thank you for your feedback! We're so glad to hear that you found the SolarSesame website easy to navigate and modern. We strive to create a user-friendly experience for all our visitors. It's also wonderful to know that you enjoyed your conversation with Mei; she's a valued member of our team who loves making connections with our customers. If there's anything else we can assist you with, please don't hesitate to reach out.
Sunny Regards,
The SolarSesame Care Team
Madalyn was so Helpful!
I reached out to Solar Sesame and Madalyn guided me through the site to see what my best option was! I was just looking into solar and I’m heavily considering it now because of Madalyn!
30 July 2024
Unprompted review
Reply from SolarSesame
Thank you for sharing your experience! We're delighted to hear that Madalyn was able to guide you through our site and help you explore your best options. It's great to know that her assistance has you considering solar more seriously. We're here to provide all the information and support you need as you make your decision.
Sunny Regards,
The SolarSesame Care Team
Solar Sesame has exceeded all my expectations.
Solar Sesame has exceeded all my expectations with their exceptional service in setting up my solar system. From the initial consultation to the final installation, their team was professional, knowledgeable, and efficient. The quality of their workmanship is top-notch, and I have already seen a significant reduction in my energy bills. I highly recommend Solar Sesame to anyone looking to make the switch to solar energy. Thank you for a job well done.
31 July 2024
Reply from SolarSesame
Thank you for your glowing review! We're thrilled to hear that SolarSesame exceeded your expectations from start to finish. Our team takes pride in delivering professional, knowledgeable, and efficient service, and we're glad to know it made a positive impact on your experience. It's fantastic to hear that you're already seeing significant savings on your energy bills. Your recommendation means a lot to us, and we're here to continue supporting you as you enjoy the benefits of solar energy.
Sunny Regards,
The SolarSesame Care Team
I've done a lot of research and want to…
I've done a lot of research and want to go Solar! I've had friends who used Solar Sesame and they had nothing but kind things to say about the rep that came to their home and made a proposal for them. The sign up process was easy for them and they use quality panels...they also give a referral bonus. So, I'll definitely be helping a friend out and saving money on my PGE bill which I hate paying every month when I get my solar installed! Solar is the way of the future, I'm so excited!
31 July 2024
Unprompted review
Reply from SolarSesame
Thank you for sharing your enthusiasm and decision to go solar with us! We're delighted to hear that your friends had positive experiences with Solar Sesame and that our easy sign-up process and quality panels stood out to you. The referral bonus is just one of the many ways we aim to provide value to our customers. We're excited to help you start saving on your PGE bill and be a part of your journey toward a more sustainable future.
Sunny Regards,
The SolarSesame Care Team
I thoroughly enjoyed my experience on…
I thoroughly enjoyed my experience on Solar Sesame's site. The website offers a user-friendly interface that made it incredibly easy for me to build my own solar energy system. The step-by-step process provided clear instructions and guidance, allowing me to customize and tailor the system according to my preferences.
One of the standout features of SolarSesame is its ability to visualize the solar energy system on my home. This feature allowed me to see exactly how the panels would look on my roof before making any commitments. It provided a realistic representation that helped me make informed decisions about the placement and design of the system.
29 July 2024
Unprompted review
Reply from SolarSesame
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your experience on our website and found it user-friendly. Our goal is to make the process of designing your own solar energy system as intuitive and straightforward as possible. We're especially glad that the visualization feature helped you see how the panels would look on your roof and assisted you in making informed decisions. Your satisfaction is our top priority, and we're here to support you every step of the way.
Sunny Regards,
The SolarSesame Care Team
Thoroughly impressed…
I have been thoroughly impressed with the service provided by SolarSesame so far. They reached out to me and set an appointment, and from our first consultation, their team has been nothing short of exceptional.
The initial consultation was informative and comprehensive. The SolarSesame team took the time to understand our energy needs and provided detailed explanations of our options, helping us make an informed decision about our solar investment.
Their communication has been prompt and clear, keeping us updated at every stage of the process. They've been incredibly patient with our questions and have gone above and beyond to ensure we are comfortable and confident moving forward.
Although the installation is still pending, the professionalism and dedication demonstrated by SolarSesame have given us complete peace of mind. We are eagerly looking forward to the next steps and are confident that the installation will be as smooth and efficient as the service we've experienced thus far.
I highly recommend SolarSesame to anyone considering solar energy. Their commitment to customer satisfaction and exceptional service make them a standout choice in the industry.
3 June 2024
Unprompted review
Reply from SolarSesame
We’re thrilled to hear that you’ve been thoroughly impressed with our service. It’s fantastic to know that our team’s efforts in providing informative consultations and clear communication have made such a positive impact on your experience.
We greatly appreciate your patience and confidence as we move toward the installation phase. Rest assured, we’re committed to maintaining the same level of professionalism and dedication throughout the entire process.
Thank you for recommending SolarSesame to others considering solar energy. Your support means a lot to us, and we’re excited to continue working with you. If you have any more questions or need further assistance, don’t hesitate to reach out.
Sunny Regards,
SolarSesame Care Team
I came across Solar Sesame’s website…
I came across Solar Sesame’s website and used the estimator tool. It’s crazy to see how much our energy bill will increase and also what solar can do for our finances. When we decide to go for it, I’m definitely going to get a consult from solar sesame. Seems like an easy decision to me.
30 July 2024
Unprompted review
Reply from SolarSesame
Thank you for checking out our website and using the estimator tool! We’re glad to hear that you found it insightful and that it highlighted the potential benefits of solar for your finances. When you’re ready to take the next step, we’d be thrilled to provide a consultation and help you make the best decision for your needs. If you have any questions or need more information in the meantime, feel free to reach out. We’re here to help make your transition to solar as smooth as possible!
Sunny Regards,
SolarSesame Care Team
Website
We Came across their website and we love seeing the quote option. Definitely interested in going Solar!
26 July 2024
Unprompted review
Reply from SolarSesame
We’re excited to hear that you enjoyed our website and the quote option! It’s great to know that you’re considering going solar. If you have any questions or need more information to help with your decision, feel free to reach out. We’re here to assist you every step of the way!
Sunny Regards,
SolarSesame Care Team
Great combination of products and…
Great combination of products and service. Danny was equipped with the right information. Very appreciative.
24 July 2024
Unprompted review
Reply from SolarSesame
Thank you for your positive feedback! We’re glad to hear that you found our combination of products and service to be excellent. It’s great to know that Danny was able to provide you with the right information and support. We truly appreciate your kind words and look forward to continuing to assist you. If you have any more questions or need further assistance, don’t hesitate to reach out!
Sunny Regards,
SolarSesame Care Team
Thanks to the Solar Sesame team for…
Thanks to the Solar Sesame team for making it possible for us to decide on the program. The management and staff provided professional support. They are courteous, knowledgeable and focused on excellence. We commend this group enthusiastically.
30 July 2024
Unprompted review
Reply from SolarSesame
Thank you so much for your enthusiastic commendation! We’re delighted to hear that our team’s professionalism, courtesy, and focus on excellence helped you make your decision. It’s our goal to provide the best support possible, and we’re thrilled that you had a positive experience with us. If there’s anything else you need or any further assistance we can offer, please don’t hesitate to reach out. Your satisfaction is our top priority!
Sunny Regards,
SolarSesame Care Team
Keeping in touch with me
The only reason I have 4 stars is because the project is not complete yet. I will wait until the project is done to update my rating. I appreciate being kept informed of changes and updates.
30 July 2024
Unprompted review
Reply from SolarSesame
Thank you for your feedback and for taking the time to share your thoughts. We’re glad to hear that you appreciate the communication from our team. We understand that you’ll wait until the project is complete to update your rating, and we’re committed to ensuring that everything meets your expectations. If you have any more questions or need further updates, please don’t hesitate to reach out. Your satisfaction is our priority!
Sunny Regards,
SolarSesame Care Team
Customer Service Experience
The follow up and communication from Solar Sesame was great. They were prompt in answering my questions and concerns. I appreciate the attention to details and keeping on top of the issues.
29 July 2024
Unprompted review
Reply from SolarSesame
Thank you so much for your positive feedback! We’re thrilled to hear that you had a great experience with our follow-up and communication. Ensuring that your questions and concerns are addressed promptly is very important to us, and it’s wonderful to know that our attention to detail made a difference for you. If you need anything else or have further questions, feel free to reach out anytime. We’re here to help!
Sunny Regards,
SolarSesame Care Team
FAILURES!!!!!!
Update September 5th 2024 from July 30th 2024 Just got a call from my local Rep that came by to buy from this company. Apparently they are ghosting them and pulled out of Texas. BUYERS BEWARE!! Left me hanging with false promises.
28 July 2024
Unprompted review
Reply from SolarSesame
Michael, thank you for taking the time to share your feedback. We sincerely apologize for the situation and any frustration or confusion it has caused. We understand how disappointing this experience must be for you.
We want to clarify that our recent exit from Texas was due to unforeseen circumstances, including the unfortunate bankruptcy of our equipment and financing partner, SunPower. This decision was made to avoid long-term issues that could arise from their inability to support your system. While this change came suddenly, we should have communicated with you more clearly, and for that, we truly apologize.
Please rest assured that you will not be charged for any services or equipment. We take full responsibility for the disruption, and our priority remains ensuring that you are not left with any financial obligations.
We are truly sorry for the inconvenience, and if you have any further concerns or need assistance, please don’t hesitate to reach out to us at contact@solarsesame.com. Thank you again for your patience and understanding.
Reply from SolarSesame
Thank you so much for your positive feedback!
We are thrilled to hear that you had a great installation experience and that our technicians were able to meet your expectations with their thoroughness and expertise. Your satisfaction is our top priority, and it’s wonderful to know that we could deliver on our promise of quality service.
If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We truly appreciate your support and look forward to continuing to serve you.
Sunny regards,
SolarSesame Care Team
How do I do negative stars…so bad that…
How do I do negative stars…so bad that I’m willing to take the time to leave a review. What an absolute dog S**** show. The worst experience ever and you couldn’t pay me to do this again. ABSOLUTELY ZERO COMMUNICATION. Salesman basically tried to scam me after I signed documents by upping the price of the battery when the numbers had already been established and signed because of the screw up between solar seasame, the financing company Sunnova and the installer. Then absolute no communication from the project manager between him myself and any of the other companies utilized in this process. Now there are solar panels installed on my house in an incorrect layout as opposed to the layout
Revision that I signed which apparently now this company has no oversight of this and it’s on the financial company Sunnova who has also had next to no communication with me or with solar seasame. All of a sudden I find out from the salesman he no longer works here from his direct number rather than an informing call because the project manager was useless as a box of rocks. This mattered because I had to go out of my way to talk to him to find out anything about this project in the 6 plus months it took to have anything happen. Now that solar seasame apparently “no longer operates in north Florida” (from the salesman) I had absolutely zero luck with any contact information on solar seasame site to even get ahold of them. So now my project is lingering with again zero knowledge on what is even the plan of action to get this fixed. Would not recommend any day of the year. Not worth it an absolute terrible experience with an absolute worse company.
If you give me contact information I can reach out for further Information.
17 July 2024
Unprompted review
Reply from SolarSesame
Dear Mr. Snuffy,
We take your criticism very seriously and deeply apologize for the issues you’ve encountered with your solar system. Unfortunately, I have not been able to locate your information in our system. We strive to maintain constant communication with all our clients, and I want to ensure we address your concerns promptly.
Could there be a possibility that your project is listed under a different name, or might it be associated with another company? We are committed to rectifying this situation for you, but to proceed, we need to confirm that this is indeed a SolarSesame project.
Please provide any additional details that might help us locate your project in our records. Thank you for your understanding and cooperation.
Sincerely,
SolarSesame Care Team
These guys are professionals!!!
These guys are professionals… our energy consultant was transparent, friendly, and helpful when designing a system to cover our electric needs. We ended up not doing it the same day we met with the consultant but he didn’t pressure us into a decision. Their website also included user friendly features that helped us make an informed decision.
12 June 2024
Unprompted review
Reply from SolarSesame
Dear Arsho,
Thank you so much for your fantastic review!
We are delighted to hear that you found our team to be professional and our energy consultant transparent, friendly, and helpful. It's great to know that you appreciated the pressure-free environment and that our user-friendly website features helped you make an informed decision.
Your feedback is incredibly valuable to us, and we are grateful for the opportunity to assist you in your journey to clean energy.
Sunny Regards,
SolarSesame Care Team
Working with Mikey and the SolarSesame…
Working with Mikey and the SolarSesame crew was awesome! They totally took the lead with our HOA to get all the approvals sorted. For us, that was a game-changer because, let's face it, we're super busy and just don't have the time to get bogged down in all that permit and paperwork hassle. Fast forward three months with the system up and running, and our electric bills have seriously taken a dive. Totally recommend them if you're looking to cut down on those energy costs!
6 March 2024
Unprompted review
Reply from SolarSesame
Dear Prakhar,
Thank you so much for your awesome review!
We’re thrilled to hear that working with Mikey and the SolarSesame crew was a great experience for you. It’s wonderful to know that we could take the lead with your HOA approvals and save you from the hassle of permits and paperwork.
We’re also delighted to hear that your electric bills have significantly decreased with your new system. Your recommendation means a lot to us!
Sunny Regards,
The SolarSesame Care Team
I gave the SolarSesame.com website a…
I gave the SolarSesame.com website a whirl to design our system, and it was a game-changer! It was so cool to see our ideas come to life and really get a handle on what we wanted. Plus, the fact that they offer this for free! Love it!
13 December 2023
Unprompted review
Reply from SolarSesame
Dear Anil,
Thank you for giving our website a whirl and sharing your experience!
We’re thrilled to hear that designing your system on SolarSesame.com was a game-changer for you. It’s fantastic to know that you enjoyed bringing your ideas to life and found our free tools helpful in understanding what you wanted.
Your feedback is greatly appreciated!
Sunny Regards,
The SolarSesame Care Team
I finally made the leap to solar for my…
I finally made the leap to solar for my house, and let me tell you, it was a breeze! Alante took care of the heavy lifting; all I had to do was check things over and put my signature where it was needed - easy peasy. He's super professional and breaks everything down so it's easy to grasp. Made sure all my questions got answered too. Super happy with how everything turned out and I'd definitely recommend them to anyone thinking about going solar
22 March 2024
Unprompted review
Reply from SolarSesame
Dear Manan,
Thank you for sharing your wonderful experience!
We’re delighted to hear that making the leap to solar for your house was a breeze and that Alante took care of the heavy lifting. It’s great to know that his professionalism and clear communication made the process easy and stress-free for you.
We’re thrilled that you’re happy with the outcome and appreciate your recommendation. If you have any further questions or need assistance, we’re here to help!
Sunny Regards,
The SolarSesame Care Team
we got quotes from a bunch of different…
we got quotes from a bunch of different places and the prices were all over the map. You've got to watch out, because some of these cheaper options are cutting corners with low-quality stuff from China. We decided to go with SolarSesame in the end because they were offering top-notch gear and service at a fair price. They really did their homework, looking into what we need now and what we might need down the line, and they sized the system just right. After chatting with them, it clicked that a couple of the other, more questionable solar companies had tried to lowball the system size to make their price seem more appealing. When the install day came around, the crew was here bright and early and didn't pack up until everything was done, all in one day!
24 January 2024
Unprompted review
Reply from SolarSesame
Dear Rickle,
Thank you for taking the time to share your experience!
We’re glad to hear that you chose SolarSesame after comparing quotes from different places. Your insights about the importance of quality and fair pricing are invaluable. We take pride in offering top-notch equipment and service, ensuring that our customers get exactly what they need for both now and the future.
It’s great to know that our thorough approach and honest system sizing stood out to you. We’re also delighted that our installation crew met your expectations by completing the job efficiently in one day.
Your feedback is greatly appreciated, and we’re thrilled that you’re happy with your decision to go solar with SolarSesame. If you have any further questions or need assistance, we’re here to help!
Sunny Regards,
The SolarSesame Care Team
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