Solace Health Reviews 

Amanda was wonderful. Very caring and helpful

They worked with me to find a good match after an initial bad experience.

My advocate is very thorough, listens to my needs ,response to my emails, Text messages or phone calls . She keeps me informed, I highly recommend.

Helped me find a fibromyalgia doctor

She trying to get zepbound approval for me.

She cares. She is very helpful.

Advocate sufficiently communicated with my Primary Care physician and his team to issue referrals for which I have been waiting for quite some time. Receiving Referrals have been a major obstacle for me.

The doctor in the first phone visit listened to me while I explained my complicated medical situation for an hour! She had a new suggestion about one possible cause of my problems. So valuable! Then Liz, the nurse, listened with the same level of attention. Her suggested contacts have again proved very helpful! This level of focused, knowledgeable attention is priceless.

Ann, my advocate has helped me above and beyond my expectations. She is a very caring person. She talks to me in away that makes things more understandable. She's helped me get alot of things straightened out that I had messed up. She stepped up and helped take care of somethings for me.

Staff is AMAZING and I adore Mattis. She goes above and beyond of any of my expectations. I've had multiple stints of therapy, and Solace is by far the best I've worked with!

I am pleased with the support . The only issue is that I didn’t know a prior authorization was required . I got denied .

I called them because I have a bad heart, 4 vertibrea and 5.25 discs crushing my spinal cord "Healthcare" has deemed me completely worthless and useless. (They wouldn't keep telling me to kill myself if I were worth anything) They signed me up. Then, Taylor Bartsch procedded to do nothing as I sit day in and day out in sheer agony and fear of a heart attack. After two months of doing nothing and them ghosting me after four so called appointments I decided to just blck them. Taylor is clearly going to do nothing about my heart or back. It's like extreme human suffering means nothing anymore.

8-9-2026 Update:

Each and every word of their reply was wildly innapropriate and downright willfully uninformed. Their "team" much like their greater "Healthcare" industry clearly does not care about human suffering.

The whole "hurting yourself" put it over the top. Guess I'll have to call them 300 times a day and complain about "suicide." LMAO

Brandy D has been a life saver . Helping me navigate all my meds, drs appts and medical equipment I need . I am pleased with all she has done

autumn was on top of all matters, she was very pleasant to talk with

Rachel is an Angel! She’s so kind and very helpful.

Terrible! Terrible! Terrible! My daughter and I had two horrific-degrading experience with solace.
First of all they stood me up once and then they stood up my daughter the next time! So, without trying to be bias I called them up again.
The guy James who was the intake representative, he talked to my daughter and I for a long time and then scheduled the apt. Full of “I’m sorry this happed to you being stood up and all!” He just kept repeating himself and so I really thought he was genuinely sorry but I found out later he wasn’t .
Finally, the same day of my apt. he told me my advocate Tera would be calling me at 6:00pm then he told me how about 6:30pm since I accidentally pushed the button! I said okay thanks.
So, from 6:00pm— to 7:56pm, I waited for my advocate and still no call! So finally I kept contacting him and the advocate! And in my opinion, Just plain evil and sadistic! Can you imagine that! Time to play with people like that! Sad. God bless them. Karma.

People, I’m so crushed and hurt! What has happened to our medical system and compassion with the people who we instruct in?
Yawl, know what, I just finished praying andI know, that my-God will see me through all of this. Amen! Thank you Jesus!
PLEASE BEWARE OF SOLACE ADVOCATES!

Emphatetic, helpful, easy to get in touch with. Knowledgable

I use solace to help find some medically equipment for my house which was not covered by insurance. Jessica Nelson continually worked for weeks to find the equipment I needed to help get simple living tasks a much more pleasant day! I absolutely cannot say enough positive things about Jessica. Her willingness to help, her knowledge,her compassion the whole gamut! I'm so blessed to abused her through this process.

The contact person has done more than what I had anticipated. I love the program and hope to see Solace prosper and grow. This is a great service available to those who need health care information.