My my Advocate Brooke Waddell has been a godsend. She's navigated the Muddy Waters of the system and we have made real progress. Through her efforts I have made Headway in my ketamine treatment and ha... See more
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See what reviewers are saying
I had a scheduled appointment on my day off 7/27 at 10:00 a.m. I had been deluged with marketing pop ups and decided to try as I have struggled to find healthcare since I moved. After waiting for 34 m... See more
I was assigned an advocate who didn't inspire my confidence. When I requested another, I was assigned a very knowledgeable and well-spoken nurse who has navigated my confusion and worries admirably. H... See more
The Advocate appointed to me, Leisha Fee, has been so very helpful, thoughtful, pleasant, and such a good listener. She has helped me maneuver different agencies and get a fix on new options. I am qui... See more
Company details
- Health Consultant
- Health Insurance Agency
- Insurance Agency
- Internet Marketing Service
- Life Insurance Agency
Written by the company
Healthcare is confusing, exhausting, and nearly impossible to navigate. Solace provides you with an advocate—covered by insurance—who takes on the toughest parts of the system, so you don’t have to do it alone. Solace advocates find doctors, keep providers coordinated, fix insurance issues, and handle the endless paperwork that gets in the way of care. We’ll pair you with a dedicated advocate who supports you one-on-one for as long as you need help. Our advocates bring an average of 16 years of experience, and they’ve already helped over 200,000 patients and families nationwide. Solace is covered by Original Medicare and many Medicare advantage plans. You’ll never pay anything beyond your standard deductible or coinsurance. Most patients pay $0 or a small amount per month. All it takes to get started is a quick intake call. One of our licensed physicians will get to know your healthcare challenges and pair you with an advocate who’s the right fit for your care.
Contact info
United States
- support@solace.health
- solace.health
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4 phone calls
4 phone calls. Zero progress. Repeatedly asked the same questions. But given no answers. Guessing you are paid by the call not the solution.
May use AI-assist with repliesRead more
Advocate is reaching out to her…
Advocate is reaching out to her colleagues, for information about the new program Eli Lilly has started for Monjaro/zepbound in heart failure.

Reply from Solace Health
Donna is very easy to talk to
Donna is very easy to talk to. She is helping me get everything togethet

Reply from Solace Health
Advocate is very friendly and easy to…
Advocate is very friendly and easy to communicate with. Look forward to her calls.

Reply from Solace Health
Glade to have such a great Advocate
I have good things happen since I applied with Solace. I got an advocate (Crystal ) that has helped me get through the red tape of getting on the Bridge program. It didn’t even take two weeks and I already have my Zepbound prescription. I appreciate all that has been done.

Reply from Solace Health

Reply from Solace Health
Tammy has become like family
Tammy has become like family. She is extremely helpful and informative. I know when to expect her call.

Reply from Solace Health
The experience is not that great as my…
The experience is not that great as my advocate is hardly available when I need her and she doesn’t offer great funding sources for rent and utility funding as she lives far away in Hawaii and isn’t local. She’s not a proactive advocate.

Reply from Solace Health
Maria has been very honest and…
Maria has been very honest and straightforward. She tried to get a hold of a scammer that had called me from the DAV supposedly from Phoenix, Arizona and found out that he was a scam. She’s very professional very wise.

Reply from Solace Health
I'm Very happy with Solace and my…
I'm Very happy with Solace and my Advocate Megan Beaty. So far so good.

Reply from Solace Health
Do not trust Solace!
Solace is the worst outfit I have dealt with. To me this is a scam targeted towards seniors and Medicare. I was so disappointed. I use to work when I was younger with seniors. Never treated seniors this way. They are extremely pushy cause they make big big bucks treating seniors like trash by lying to them and pushing them to do what they want. Tried to leave a review on Solace but it would not allow you to answer the way you wanted and hope don’t post anything from me. Do not trust or go with this outfit cause they should not be operating in my opinion. My advice run the other way unless you like lots of problems that they will cause for you.

Reply from Solace Health
Michelle lowered one of my…
Michelle lowered one of my prescriptions from $85 per month to $5 per month through her research. She also helped me to get rides to and from my physical therapy appointments. She has been tremendous help to me and is always pleasant.

Reply from Solace Health
My advocate is so caring and helpful
My advocate is so caring and helpful. Thank you again for pairing me with her. Our conversations are uplifting and no matter my question, Evelyn gets right to work finding the answer and helping me to know what to do. She cuts right through my confusion.

Reply from Solace Health
It took 3 appointments before I had my…
It took 3 appointments before I had my initial one. The first two, I sat there for an hour with my video on waiting and they eventually said the dr wasn’t available. I changed plans and other appointments to do those so I was pretty upset. Then i finally talked to my supposed advocate who seemed fine, she was nice, experienced in the medical field and made promises none of which have been fulfilled. I told her in the initial visit that I didn’t have phone access during the day yet she continued to call during the day. Then she said we could next but never said anything back really. Another promise with nothing. In fact she asked what she could do for me and I was like well, maybe the first things you told me you were going to do which is speed up my appointment and find me a new dr. She’s never done anything or given any information. She just says she’s there and she cares. And charging thousands to my insurance! For what?! I was so excited to have someone to help and instead it’s caused me more stress and disappointment. I could have spent my very limited time and energy on doing something for myself instead of wasting my breath. So stressful and upsetting. 😔 🤦♀️

Reply from Solace Health
SOLICE IS AN EXCEPTIONAL PROGRAM
The physician who initiated contact was patient and helpful.
The RN who is my advocate is attentive and caring. She stays in constant contact with me, and has been very supportive and always available.

Reply from Solace Health
Whitney Simmons is my advocate and she…
Whitney Simmons is my advocate and she has been wonderful she gets back to me right away she answers all my questions and I feel that she is genuinely concerned about my welfare

Reply from Solace Health
Charged for phone calls
I contacted Solace and had a conversation with a rep. Then, I was scheduled a very short phone call with a Dr.
I wasn’t aware if my insurance would cover it and I could not afford it, so I told them I wouldn’t be using their services. I was then told by email that I would be charged for the “time” spent on the phone. This cost was never mentioned in any phone calls or emails. They then proceeded to charge my insurance for over $400 dollars for two phone calls???? I was going to go ahead and try them and see if it worked for me before they did this. Now I would not want to deal with their company at all.

Reply from Solace Health
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