Software Solutions Wigan Ltd Reviews 

186
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Phil is brilliant with any computer problem he is so enthusiastic about his work it’s a credit to him. He sorted my laptop very quickly and managed to retrieve all my data until a new hard drive was f... See more

Rated 5 out of 5 stars

Excellent company. Phil listened to me, knew immediately what the issue was, told me the options, and gave me an honest price. He fixed my machine within a few days. It was repaired at a fraction of t... See more

Rated 5 out of 5 stars

Amazing great knowledge friendly couldn’t ask for more managed to fix my issues the very same day I would highly recommend to all

Rated 5 out of 5 stars

Brought in my brother's pc which was bottlenecking due to a mismatched cpu & gpu set up along with the pc not being set up or built quiet right. Phil was fast, efficient & even provided update videos... See more

Company details

  1. Computer Repair Service

Written by the company

Established shop in Wigan in 2012, became a limited company in 2014. Microsoft Registered refurbisher, now TPR registered. Devices are licensed; Windows 11 on qualified hardware only , Linux Mint on older machines. Refurbished devices have new memory modules and hard disks fitted and new windows digital license injected. New PCs built to spec with warranties and Windows 11 supplied with recovery media and coa affixed to the device. Repairs carried out on laptops and PCs with excellent reputation. Top-rated computer repair company for 7 years on best3rated Norton authorised reseller great antivirus protection that has inbuilt VPN password vault cloud storage etc I’m here to help thanks for reading Phil


Contact info

4.9

Excellent

TrustScore 5 out of 5

186 reviews

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4.9

All reviews

(186)

40 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely brilliant!

Absolutely brilliant! I found Phil on a local community page where everyone recommended him — and they were right to do so. He’s friendly, honest, and incredibly helpful. He was able to source the exact part I needed and even showed me a couple of features on my laptop that I didn’t know existed. Highly recommend!

14 February 2026
Unprompted review
Software Solutions Wigan Ltd logo

Reply from Software Solutions Wigan Ltd

Thank you, Lauren, for taking the time to leave a recommendation for me, and thanks to Phil as well.

Rated 5 out of 5 stars

Sorted in 10 minutes

Popped in due to a fan issue on my laptop. Checked and fixed the issue there and then. Great service at a reasonable price.

10 February 2026
Unprompted review
Software Solutions Wigan Ltd logo

Reply from Software Solutions Wigan Ltd

Glad I didn’t have to order the fan. It’s crazy how plastic and dust can stop it from working. The main thing is it’s fixed now, thanks to Phil’s recommendation.

Rated 5 out of 5 stars

Couldn't Ask For More

Went out of my way to travel to Phil given his expertise with gaming rigs, and I'm so glad I did. He was actually willing give me pointers on how to try a remedy my issue on the phone before even visiting, but alas an oaf like me couldn't figure it out!

Phil sorted a very hands on fault with no issues and gave me useful updates to keep me informed. Very reasonable price, will definitely be using Phil again should I need to.

1 January 2026
Unprompted review
Software Solutions Wigan Ltd logo

Reply from Software Solutions Wigan Ltd

Thank you for the recommendation, Phil.

Rated 5 out of 5 stars

What a star!

Phil recently transferred all our data from old computer to new Windows 11 computer. We had excellent service, fast & efficient, and cannot recommend him highly enough. He was very patient with a two peopleof advanced years (!) and explained everything so that we understood! We are lucky to have such a talented & experienced specialist on our doorstep. Well done Phil!

10 January 2026
Unprompted review
Software Solutions Wigan Ltd logo

Reply from Software Solutions Wigan Ltd

Thanks for the recommendation, Phil.

Rated 5 out of 5 stars

Fantastic Service

Ordered a SSD with intent to clone previous data onto the new one, discovered that was impossible and had to change tactics to do a fresh install of windows. Talked me though and gave updates as new information was discovered. Felt incredibly valued and high levels of customer communication throughout. 10/10

31 January 2026
Unprompted review
Software Solutions Wigan Ltd logo

Reply from Software Solutions Wigan Ltd

Thanks for the recommendation, Phil.

Rated 5 out of 5 stars

Phil was very helpful indeed

Phil was very helpful indeed. Not only his vast technical knowledge and skills but excellent customer service. All at a very reasonable price.

I would not hesitate to recommend Phil.

19 January 2026
Unprompted review
Software Solutions Wigan Ltd logo

Reply from Software Solutions Wigan Ltd

Thank you, Mark, for the recommendation, Phil.

Rated 5 out of 5 stars

Phil was incredible

Phil was incredible. Despite the bad diagnosis of my poor Pc we found a solution and build pretty much a new pc re using hard drive, and GPU. A very good price, and ending having a good beast and well looking gaming computer. I do not think could be better place to go in the manchester area, worth every penny.

8 December 2025
Unprompted review
Rated 5 out of 5 stars

refurbish & upgrade old computer

Phil, Explained issues & quoted fair price to repair, clean & upgrade old computer which has been gathering dust for nearly 3 years. Unfortunately it's windows 10 but can be used for my grandaughter until wndows 10 expires.Would recommend Software Solutions for professional knowledge & brilliant customer service.

3 December 2025
Unprompted review
Rated 5 out of 5 stars

just had a full upgrade on my old…

just had a full upgrade on my old desktop pc everything works fantastic now phil did me a great deal was very helpfull aftersales service is second to none. would recommend software solutions to anyone wanting fast great service and a good deal

11 November 2025
Unprompted review
Rated 5 out of 5 stars

10/10

I've purchased laptops, printers and used Phil repair service. All 10/10.
You're not only getting superb service, you also buying Phil's experience and knowledge.
Phil goes above and beyond and will always be my first choice.

3 November 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Service from Phil

October 2025 - Just used Phil again to build the gaming PC. Fantastic service again. The PC is fabulous, my daughter loves it. I have already recommended to family and friends and would recommend to anyone I will definitely return with any laptop or PC issues. Thanks Phil 😊

September 2025 - Fantastic service from Phil, I would highly recommend and will be returning. I had 2 laptops that needed repairing one relatively inexpensive one and one quite expensive gaming one. The cheaper one was fixed at a fantastic price in less than 24hrs. Unfortunately the more expensive one Phil, told me honestly was going to be too expensive to repair (cheaper to buy a new one!) Thanks for the honesty Phil, I really appreciated it. I will be back to get a more robust gaming PC. Already been quoted a great price. Thanks again Phil. One very happy new customer 😁

24 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service.

Called in shop on the off chance, as i had a problem with my Tablet.
Phil the owner kindly sorted it within 15 minutes which was a major relief.
Excellent speedy service to say the least, would highly recommend
Thank you.

15 October 2025
Unprompted review
Rated 5 out of 5 stars

Epson printer

I visited phil on Monday he was brilliant he fixed my printer in a hour I would definitely go again well done phil

29 September 2025
Unprompted review
Rated 5 out of 5 stars

Top computer solutions.

Phil is always reliable, informative, professional and clearly skilled in his field. I would highly recommend his business for all your computer requirements.

26 September 2025
Unprompted review
Rated 5 out of 5 stars

I have visited here before and Phil…

I have visited here before and Phil always does a great job for a very reasonable price. Dropped in on spec to see if he could help with my laptop, turning off and not being able to turn it back on, he fixed it there and then but I wanted him to give it a check over and sort out a few running problems So he said bring it in tomorrow and I will give it a clean, an update and check for viruses. He did it overnight and for a very good price. I wouldn't go anywhere else.

12 September 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Phil recently upgraded the RAM on my autistic grandson's computer. We enquired on Tuesday, the parts arrived on Wednesday and it was fitted by 4pm that day. He squeezed us in and did it while we waited understanding that my grandson finds it hard to be without his laptop. He even did a quick and much needed clean. Fantastic knowledgeable service!

27 August 2025
Unprompted review
Rated 5 out of 5 stars

Phil delivers the goods

Phil was his usual helpful self and advised me well regarding a major upgrade I wanted. I have every confidence in him and I am delighted with my new PC. Phil built and tested my new PC in one day, saving all my documents and photos. Thanks Phil, you're a star!

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Printer all fixed - 5 star service

We had a freak thing happen of the plastic strip on a printer cartidge feed into the printer and get caught on the spool. Phil kindly offered to take a look at it for us and took the time to gently take the printer apart and retrieve the plastic strip. He then performed all the tests to ensure it was returned to us in full working order. Exceptional service and communication.

29 August 2025
Unprompted review

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