Software Solutions Wigan Ltd Reviews 

186
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Phil is brilliant with any computer problem he is so enthusiastic about his work it’s a credit to him. He sorted my laptop very quickly and managed to retrieve all my data until a new hard drive was f... See more

Rated 5 out of 5 stars

Excellent company. Phil listened to me, knew immediately what the issue was, told me the options, and gave me an honest price. He fixed my machine within a few days. It was repaired at a fraction of t... See more

Rated 5 out of 5 stars

Amazing great knowledge friendly couldn’t ask for more managed to fix my issues the very same day I would highly recommend to all

Rated 5 out of 5 stars

Brought in my brother's pc which was bottlenecking due to a mismatched cpu & gpu set up along with the pc not being set up or built quiet right. Phil was fast, efficient & even provided update videos... See more

Company details

  1. Computer Repair Service

Written by the company

Established shop in Wigan in 2012, became a limited company in 2014. Microsoft Registered refurbisher, now TPR registered. Devices are licensed; Windows 11 on qualified hardware only , Linux Mint on older machines. Refurbished devices have new memory modules and hard disks fitted and new windows digital license injected. New PCs built to spec with warranties and Windows 11 supplied with recovery media and coa affixed to the device. Repairs carried out on laptops and PCs with excellent reputation. Top-rated computer repair company for 7 years on best3rated Norton authorised reseller great antivirus protection that has inbuilt VPN password vault cloud storage etc I’m here to help thanks for reading Phil


Contact info

4.9

Excellent

TrustScore 5 out of 5

186 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(186)

40 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Next Day Turn-Around

Brought in my brother's pc which was bottlenecking due to a mismatched cpu & gpu set up along with the pc not being set up or built quiet right. Phil was fast, efficient & even provided update videos along the upgrade/ swapping journey & provided a next day turnaround. I'd highly recommend phil to anyone who requires a detailed analysis of their issues regarding pc's as his passionate attitude makes the experience all come together along with his fair prices where phil make the customer feel comfortable with the fair prices or finding alternatives to help make the customer feel at ease with the price being offered.

22 August 2026
Unprompted review
Rated 5 out of 5 stars

Phil is brilliant with any computer…

Phil is brilliant with any computer problem he is so enthusiastic about his work it’s a credit to him. He sorted my laptop very quickly and managed to retrieve all my data until a new hard drive was fitted and set up. Good communication throughout and extremely reasonable charges. Don’t go anywhere else for complete honesty. Thanks again Phil

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company. Phil listened to me, knew immediately what the issue was, told me the options, and gave me an honest price. He fixed my machine within a few days. It was repaired at a fraction of the cost of buying a new one. He's extremely knowledgeable and helpful, and just got the job done with no fuss. Will be going there next time.

17 August 2026
Unprompted review
Rated 5 out of 5 stars

Laptop Problems


Excellent service from Phil. Very knowledgeable and
trusted. Laptop fixed and updated within 2days, after major problems.
I am very happy with the great service received, I can definitely recommend his business. Great price and quick turnaround.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommend - Software Solution's

Phil's always friendly and goes to great lengths to advise on what could be the problem & price.
We feel he's very reasonable & our lap tops in safe hands.
His knowledge is outstanding & usually diagnoses the problem straight away.
What we like about Phil he takes time to explain & if it's something he can teach you so you can sort it yourself next time he will.

18 July 2026
Unprompted review
Rated 5 out of 5 stars

Expected my pc back the day after got…

Expected my pc back the day after got it back to me the same day within a few hours great shop great serving amazing experience

17 July 2026
Unprompted review
Software Solutions Wigan Ltd logo

Reply from Software Solutions Wigan Ltd

Thank you for the fantastic review! Enjoy your gaming, Phil :)

Rated 5 out of 5 stars

Phil was brilliant

Phil was brilliant, explained everything , my lap top was sorted within 2 hrs , really good price I'm very happy and will highly recommend

17 July 2026
Unprompted review
Software Solutions Wigan Ltd logo

Reply from Software Solutions Wigan Ltd

I’m glad I figured it out and your laptop’s working again. Thanks for the recommendation, Phil.

Rated 5 out of 5 stars

Fantastic Service, Phil is Honest and so Knowledgeable

Phil was fantastic, my pc just died one day and I thought it was a power issue. I need it for design work so called into the shop cos it's local for me. Took it to him on Wednesday he was fully booked up but said he would be able to get to it Friday at the latest so I left my pc with him. Less than an hour or so later the same day I get a phone call saying he's managed to diagnose the problem (turns out my graphics card had died) and not only that had fitted a loaner card so I could crack on with my work until I sourced a replacement card (Which he also advised me on! I e. fit for my system within budget etc). He gave me a full spec breakdown/ health update on the parts of my pc.
Honestly excellent service and a top guy I can't recommend Phil enough. Extremely knowledgeable and honest.

11 July 2026
Unprompted review
Software Solutions Wigan Ltd logo

Reply from Software Solutions Wigan Ltd

Thank you for the fantastic review, Bryn. I’m glad your PC is back up and running again. Thanks, Phil.

Rated 5 out of 5 stars

Great guy, even greater service

Proper sound guy, you can tell he has a passion for his work which is refreshing to see, service was great too, straightforward and friendly at affordable prices. Would definitely recommend and go back to for any tech issues

27 June 2026
Unprompted review
Software Solutions Wigan Ltd logo

Reply from Software Solutions Wigan Ltd

tThank you for the review, Jay and Phil.

Rated 5 out of 5 stars

Great Computer Repair guy

Great Computer Repair guy. Biult me a newer more up to date system and even offered me remote support at home free of charge. All this after taking a home built computer in littered with faults. He ran all diagnostic test first then give me a rundown and helped me work out a solution to the problems I was facing at an extremely affordable price. Will be taking my computers in for repair and buying also buying full systems from him again in the future. 5 stars. Would recommend

30 June 2026
Unprompted review
Software Solutions Wigan Ltd logo

Reply from Software Solutions Wigan Ltd

I'm glad I got your PC upgraded and up to date. Thanks again, Phil.

Rated 5 out of 5 stars

Absolutely Fantastic

Absolutely Fantastic! Philip is the friendliest guy and very trustworthy. He got my laptop sorted super fast and was really great with communication and updates. I'll be recommending him to everyone. Was cheaper than I expected too.

19 June 2026
Unprompted review
Software Solutions Wigan Ltd logo

Reply from Software Solutions Wigan Ltd

Thank you for the recommendation, Danielle, and thanks, Phil.

Rated 5 out of 5 stars

Helpful and honest

Helpful and honest. Decent guy. Doesn't push you to spend more than you need to. Explains things.

13 June 2026
Unprompted review
Software Solutions Wigan Ltd logo

Reply from Software Solutions Wigan Ltd

Thank you for the recommendation, George Phil.

Rated 5 out of 5 stars

He’s very helpful

He’s very helpful, can always count on him to have the knowledge needed and can call him to get your machine fixed anytime

10 June 2026
Unprompted review
Software Solutions Wigan Ltd logo

Reply from Software Solutions Wigan Ltd

Thanks again, Sam, and thanks for the recommendation, Phil.

Rated 5 out of 5 stars

Easily the best in Wigan I’ve had…

Easily the best in Wigan I’ve had multiple problems with my laptop over the past year and each time Phil’s gone above and beyond to get it back to me working. Even sometimes he only charged me for the parts and not labour.

5 June 2026
Unprompted review
Software Solutions Wigan Ltd logo

Reply from Software Solutions Wigan Ltd

I’m glad I was able to sort out your laptop and that you’re happy with the repair. Thanks again, and I appreciate you recommending me to others, Phil.

Rated 5 out of 5 stars

Fantastic Service

Fantastic service from Phil, very knowledgeable and extremely helpful. Sorted my pc issues out and it was ready the next day as good as new.

I would highly recommend this company to anyone who is either looking to upgrade or get a repair. He’s honest, knowledgeable and friendly. One of the few company’s that provide a personal service to the customer.

27 May 2026
Unprompted review
Software Solutions Wigan Ltd logo

Reply from Software Solutions Wigan Ltd

Thanks for the recommendation, Phil.

Rated 5 out of 5 stars

If I could give Phil 10 stars I would

If I could give Phil 10 stars I would. Unfortunately my laptop was so old it would have cost a lot to try and repair it so Phil sorted me out with a different laptop and went through everything . He transported all my old information and went through patiently how to use this laptop. Thankyou for everything and would not hesitate to recommend your business to anyone with a computer problem. Janet G

20 April 2026
Unprompted review
Software Solutions Wigan Ltd logo

Reply from Software Solutions Wigan Ltd

Thank you for the lovely review you left for me. I’m glad you’re happy with the refurbished laptop. Thanks, Phil.

Rated 5 out of 5 stars

Phil was amazing once again!

Phil was amazing once again!! Very knowledgeable and professional. Always finds the solution to any problem I have with my computer. Would strongly recommend him. Beryl B

14 April 2026
Unprompted review
Software Solutions Wigan Ltd logo

Reply from Software Solutions Wigan Ltd

Thank you for the recommendation, Beryl. I’m glad I was able to fix your device, Phil.

Rated 5 out of 5 stars

Excellent Service

I recently had the hinge on my laptop repaired, and I’m really pleased with the service. The issue was fixed quickly and professionally, and my laptop now opens and closes smoothly without any stiffness or creaking. The repair feels solid and well-done, giving me confidence that it will last. Overall, a hassle-free experience and great quality workmanship, I’d definitely recommend this service to anyone needing a reliable laptop repair.

20 December 2025
Unprompted review
Software Solutions Wigan Ltd logo

Reply from Software Solutions Wigan Ltd

It was a tricky repair, but I’m glad it’s all sorted without needing any parts, and happy to hear you’re pleased with the job, Phil.

Rated 5 out of 5 stars

I took my Laptop for repair.To Software…

I took my Laptop for repair.To Software Solutions Wigan.
I was delighted with the service I received, from Phil the owner.
His knowledge of computers was outstanding ,and his attention and explanation of my problem was again Excellent.
Overall the whole experience could not have been surpassed.
I whole heartedly recommend this company’s visit to resolve ANY computer problem.

7 March 2026
Unprompted review
Software Solutions Wigan Ltd logo

Reply from Software Solutions Wigan Ltd

Glad you're happy with the laptop repair, George, and thank you for the fantastic review you left for us. Thanks, Phil.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look